Easyhotel Avaliações 

Worst hotel ever smallest rooms ever freezing cold rooms awful smell in bathroom no help from staff definitely would not stop again

WORST customer service. They first granted me a free cancellation, but still insisted on charging me the full price TWICE.
I will get my money back, but as a broke college student I am furious.

EasyHotel South Kensington, London. Do not be tempted by the price. Yeah just awful… can’t even be bothered to start trying to explain how rubbish it is. Just don’t stay here.

Absolutely disgusting.
Not only is the room smaller than a prison cell with a bathroom like an airplane bathroom, our room had mold on the walls, the walls were brittle and falling apart and the bedding was dirty. To be able to use the toilet you have to basically sit with your legs in the shower the bathroom is that small.
No kettle, no cups, no water, nothing. I will NEVER stay here again. A stuffy room with no window.

A drunken night so wasn't to bothered woke and done my normal routen, take the sheets off clean the room up, pee stains all over the bed hair which doesn't belong to me as a don't have any. Rash built up on my face. The place is rancid

Had a lovely stay at Sheffield Easy Hotel.
Staff are very attentive and helpful.

Hello everyone one I made a booking at easy hotel Milton Keynes I came to check inn last night it wa about 10pm I lost my booking so could stay there the manager is was so not good and the girl on reception was so brain dead did not know what she was doing so I walk out and check in to the piremer inn on Avebury boulevard Mk9 it’s was very nice there I will never book the easy hotel again I give easy hotel Milton Keynes a FAT 0 out of 10

I just stayed in the Easyhotel Birmingham.

It was excellent for me, as I was going to a concert and needed to spend a night in a hotel. It was a very good rate.

It is 2 minutes-walk from Birmingham New Street Station. (And to get to it, you walk behind the back of a big Casino.)

Carmen at the hotel was wonderful and could immediately give me precise directions for the Symphony Hall (about a ten-minute easy walk from the hotel.)

She made me feel very welcome, which is great for a single lady.

The room was clean and quiet. You do not get given a glass in the room, so I bought some plastic ones from the convenient grocers opposite. (The room is small, but that was no problem at all for me. Shower is also there in the room.)

Absolutely, I shall stay here again for one or two nights, for shopping or concerts.

PS. The help-desk at Birmingham New Street Station has a fantastic map of central Birmingham. You might need this, until you find out where all the shops are.

Also note that there are shops and eating stations right above the Station up the escalator and that mall is called Grand Central.

Thank you Easyhotel Birmingham and Carmen.

A really good hotel if you’re looking for a place to spend for a night out and looking for good night life. Close walk from the train station and very easy to find. Friendly and helpful staff we had Asfi who helped with all our question . Nice clean room would definitely recommend 👍

Nice clean budget hotel near to cardiff centre friendly staff

Terrible!!! Extremely small rooms
Additional charges for room service :(

I have just stayed in Easy in Oxford. The whole team were so friendly and helpful, Josh, Patrick, Aura in particular. Polite and willing to make sure my stay was good. I found the hotel to be spotless, the rooms modern and comfy, on the small side yes but beautifully done for a mid budget hotel. Great location. I will stay here again.

Hotel has no window , shower was cold and unclean , no space in the room just a bed and small bathroom. Sink was unclean . Staff didn’t understand English very well, drinks were 2 pound , Won’t be coming back

Stayed here for 1 night as was attending an event in Milton Keynes, when we got to the hotel we checked went to our room we had a twin room. Well it was like a box room has to side wall around the end of the bed to get to me bed, you could not swing a cat in there only bonus was it had air con. The telly didn’t work as had no signal and there was only 1 pillow per bed, now the bed was so hard it felt like I was sleeping in the floor had the worst nights sleep ever.

I’d Stayed at the Travelodge in Leeds city centre the night before & had Upgraded to a SuperRoom Double !! But had a restless night !! Due to the Firm bed & the room temperature Uncomfortably warm Despite having a Osculating fan & the window open Hence also the noisy Rd! So when I Check into the Easyhotel the next day I was Quietly surprised how Comfortable the bed was & how cool the room was Despite the window being locked! The Convenient thing about the room is that You can control the room temperature on the wall!! & I didn’t hear any noise all night! & even better no traffic noise! also the hotel is a stone Throw away from the local amenities Defo would recommend will be definitely be staying here again!!

Jeg har booket et værelse på deres hotel i Paddington i denne uge og kan desværre kun give en stjerne, der er til medarbejderne i receptionen.

Værelset er hvad man betaler for, men lugten er meget slem og og værelset er beskidt/ulækkert. Her lugter af en blanding mellem mug, fugt, røg og billig parfume og har man ikke den larmende aircondition kørende hele tiden kommer der hurtigt til at blive meget indelukket, som om alt ilt forsvinder fra rummet.

Jeg vil aldrig vælge dette hotel igen.

Stayed at the Easyhotel Milton Keynes in May 22. Requested a vat invoice on checking out as i was told that is when i would receive my invoice or it would be auto emailed to me on checkout.I opted for it on checkout as gut feeling told me i would never receive the email(how right was i) low & behold i was told the printer was out of order. Absolute nonsense as there was a queue a mile long checking out & the guy on reception really did not seem bothered tbh.
In a nutshell i have now rang on 5 occasions-no answer! Contacted customer services & they dont respond either!!! This booking was made through hotels.com & they are not interested either!!
Worse companys ever to deal with,they wont be getting our business again.

COVID-19 has caused us all one way or another losses and hardship but to find a hotel like easyHotel Maastricht City Centre makes me contribute to recovering their losses is not expected and unfair.

Booking.com made the reservation with easyHotel Maastricht in November 2019 before COVID-19 arrived, for 2 nights in July 2020 as we were attending an Andre Rieu concert which was then postponed.

I followed the directions and recommendations of the ECC Net to act in good faith with contributing to the survival of suppliers, however easyHotel sadly didn’t follow the Unfair Contract Terms Directive 93/13/EEC and Pursuant to Book 6, article 265 of the Dutch Civil Code.

The concert was rescheduled to July 2021 and Booking.com did reschedule the hotel dates however COVID-19 again cancelled the concert and the concert was changed to July 2022 but Booking.com didn’t answer my requests and I had no option but to contact easyHotel which did reschedule the date.but now my wife has had to have chemotherapy and a stem cell transplant.

The treatment was in October 2021 and expected to be completed in December 2021 and we still planned to come to the Netherlands after receiving all her previous and current vaccines but in May the hospital told us that she was immunocompromised and despite receiving three COVID-19 vaccines and would still need hospital treatment plus it was too dangerous to travel due to COVID-19.

The concert couldn’t transfer the tickets to July 2023 and offered a refund but easyHotel couldn’t change the date and refused to refund.

Even when I had found a couple who were wanting to take over the reservation, a day before the reservation, easyHotel didn’t reply to an email I'd sent until mid afternoon of the day of the booking, too late for the couple as they had found another hotel

Let something positive come out of this virus and support the hotels, travel insurances and other business that followed the guidelines by working with their customers and report business and hotels like easyHotel and Booking.com which feel that travellers should pay for their losses and can’t be trusted to do the right thing. Also didn’t receive any help after requesting a voucher from Booking.com.

My initial flights from Australia to the Netherlands for 2 was AU$2500 in 2020 and this year now costs about AU$8200 so we have losses too but I don’t expect easyHotel to pay for it.

Anyone who have still not received a refund from easyHotel or easyHotelbenelux and is interested to commence a class action please message me.

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