Eazy heat Avaliações 

239
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful right from the start. I got a new boiler fitted with 24 hours, by a very professional and pleasant engineer, and what started as a sudden unexpected crisis was resolved as easily as possi... Ver mais

Avaliado com 5 de um total de 5 estrelas

My name is Memory Mtongwizo and i would sincerely extend my thanks to Eazy Heat Ltd. Their credibility and trust are commendable. I purchased New Glowwarm Boiler from them and I would like to extend m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Most amazing service - sing your praises everywhere! We contacted Eazyheat a few years ago now and had our wonderful new boiler fitted! I thought the service then was 100%+ - then a few weeks ago we h... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the initial contact to install, it couldn't have been any better. James, my installation engineer, was excellent. He did everything from start to finish with like a true professional and with a... Ver mais

Detalhes da empresa

  1. Serviço de Instalação de Gás

Informação fornecida por fontes externas variadas

The Eazy Heat team offers the most competitive rates on the market, from general plumbing to planning and the installation of full central heating systems you can rest assured your in safe hands.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

239 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(239)

43 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service from Eazyheat


Great service from Eazyheat. 

Craig was very generous with his time and patient with my many questions - something I appreciated. 

But that was then topped by Shaun, who installed the boiler. Friendly chap, a fellow Eastender and a bit of a modern-day philosopher to boot. 

He had the boiler up and running quickly, worked meticulously and left everything spotless. He even went out of his way to pick up an extra part and fit it in when asked. 

Highly recommended.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Both Shaun and Craig provided an…

Both Shaun and Craig provided an exemplary service installing our new boiler. I received lots of advice over the phone about what boilers would be suitable for the confined space I had in the kitchen cupboard. The install was done excellently and fast in a difficult space. Enormously impressed.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you so much Eazyheat team

Thank you so much Eazyheat team. Firstly to Craig for his patience in guiding me to what was needed and then to Shaun and son Callum for excellent install. So happy.

16 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

THANKS JOE

Joe!! Absolute legend .Done a fantastic job at mine.knew he was good at his job the moment he started talking me through everything.Very professional and a true gentleman who went extra miles for me when he didn't have to. Also come in on a weekend leaving quality time just to install my boiler which I truly appreciated. Job was done perfectly and only left after checking and making sure every radiator was running smoothly and that I was happy with everything. Thank you team Eazyheat for having someone like Joe on the team who has such passion/determination and respect towards his job and customers.

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Customer Service

Eazyheat will promise you a free first annual service when you buy a boiler from them. Good luck getting them to comply with their contract. I’ve been trying to get my boiler serviced for over a month. Sent 3 emails, & spoke to Craig twice. Finally had a service booked for this morning, then Ian called at 10am to say the engineer is sick. Well, I’m sick of Eazyheat ignoring me, fobbing me off & wasting my time.
*UPDATE*
Following publication of this review, Craig from Eazyheat was quick to call me to ask what he could do to get me to remove this review! So unprofessional.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Eazy heat

Resposta da Eazy heat

Hi Max,

Thank you for your review, again apologies sincerely that one of our engineers was sick today, I understand that this is now re booked in for a date that works for you.

I called personally as although I don't think it's acceptable to let you down today I was quite unsure of why it was deserving of such a bad review and also the harsh words Ian received when he called this morning. I could tell you were quite upset and simply asked what do we need to do to get you back to a happy customer, of course when we get a negative review it's important for us to do our best to put it right.
I feel that ignoring the feedback and not getting to the bottom of what went wrong is far more unprofessional than trying to help with a solution.

Kindest regards,
Craig.
The EazyHeat Team.

Avaliado com 2 de um total de 5 estrelas

Don't give you waht you pay for

Had a boiler installed by Eazy Heat, despite paying before the fitter had left the premises, no warranty was forthcoming or the promised gas safe certificate.
Numerous attempts to get the warranty were met with idle promises to supply them. In the end we were able to get the warranty directly from Viessmann (though this wasn't straight forward either). Warrant is only 10 years and not the 12 months we paid for. Last couple of emails have been ignored.

24 de maio de 2025
Avaliação não solicitada
logotipo da Eazy heat

Resposta da Eazy heat

Hi Rob,

Thanks for your review, I'm glad the installation of the new boiler went well and please accept my apologies for the admin issue. Having looked into this I can see your new boiler was installed on the 24th of May and all your warranties including your Gas Safe Certificate were registered on the 27th of May.
All of our boilers come with 12 years warranties.
Unfortunately the manufacturers don't always send warranty packs in the post anymore as you requested, Viessmann for example have an online checker where you can create an account and check all your information.
I did receive an email from yourself while I was on annual leave requesting a pdf copy of the warranty to which I responded kindly that I would look into this on my return. I sent this over to the team who confirmed everything was completed on our end so I didn't think there was any further action to take. I should have chased it up with you on my return to make sure there were no issues, I apologise we fell short of the mark here.
I have tried to call several times since to make sure you have everything you need unfortunately the call is going to voicemail every time.
I always recommend if an email is missed (We get a large volume on a daily basis) That it's best just to give us a quick call - Myself or one of the team will always be happy to help.
Our number is 0330 133 5170.

Many thanks - The EazyHeat Team.

Avaliado com 5 de um total de 5 estrelas

Excellent services

Excellent services. I contacted Eazy heat online, Craig got in touch, and Joe was at my address to install a new boiler. Lovely chap Joe, worked so hard that day, he even got McDonald's and forgot to get me one😂. Very friendly, answered all my questions patiently but declined to have me as an apprentice😂. He advised me on how to maintain the boiler. Thank you Joe and Craig.

18 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish!

I recently had the pleasure of EazyHeat attending to my property, and I couldn’t be more impressed with their service. From start to finish, the experience was top-notch. The team, especially plumbers Joe and Matt, went above and beyond to make sure everything was perfect when fitting my new boiler. Right from their arrival, Joe and Matt were professional, friendly, and attentive to my needs. When it came time for the installation, they worked tirelessly and with great attention to detail, ensuring the boiler was fitted efficiently and safely. What stood out the most was their commitment to going the extra mile. Joe and Matt not only ensured the installation was seamless but also took the time to tidy up after themselves and left everything looking pristine. They even provided valuable tips on maintaining the boiler, which was much appreciated. EazyHeat LTD truly stands out for their dedication to customer satisfaction, and Joe and Matt are a testament to the high-quality service they offer. I highly recommend them to anyone looking for reliable, professional, and friendly plumbing and heating services!

Many thanks!
Jay & Emma

29 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Flawless job from Shaun and Callum, they were so incredibly professional and very clean throughout the installation. The job was done to a very high standard; they clearly take pride in their work. Cheers fellas!

Without a doubt would recommend EazyHeat, and will use them again if needed.

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible service and got the boiler…

Incredible service and got the boiler replaced so quickly. There were issues with delivery of the boiler which meant it turned up later in the day expected, but they kept me updated the whole time and the fitters stayed late to make sure it was done. On top of that, the price was better than other quotes!

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience.

Our engineer was Jo. Friendly, knowledgeable, professional. Clean work. Went over everything each stage of the process.. Good experience would recommend this company.

8 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommend eazyheat

100% recommend eazyheat, our boiler was on the way out on Thursday night, contacted eazyheat to arrange a replacement, booked and replaced the boiler by Saturday! Compared prices and warranty's, nobody could match them, great service provided by Craig, great installation done by their gas engineer Joe! Joe even balanced all our radiators for us as we were having problems with the one in the living room not getting hot, nothing was too much trouble for him! Thank you once again, it's great knowing there are still trustworthy and reliable guys out there!

8 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star rating

Emailed easyheat Sunday/ Monday received all the information, picked a boiler to be installed Tuesday / Wednesday they arrived on time and started work due to my misjudgement they couldn't fit the boiler Joe (the fitter) went out of his way found me the correct boiler came back the next day they wanted th make us happy and they sure did he was there at 9.30 until 7.30 what a guy his boots were on and off all day long and my kitchen was spotless when he finished he was so proud of his work and the company he worked for well done to all the team Craig at sales and joe the fitter recommendation second to none job done 16/ 1/ 25

16 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Fast friendly affordable and reliable.
I would highly recommend.

Dave was amazing can't thank him enough for getting us a new boiler so fast!

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast Response, Great Service, Good Value

I contacted Craig from Easyheat on Thursday afternoon to replace the broken-down boiler. By Friday morning, their contractor had arrived at the property on time, removed the old boiler, and replaced it with the new boiler. Their communication with smooth, an email with what is included in the service, and also a phone call to explain things in person as well as WhatsApp to share photos ...etc.

They are cheaper out of the 3 quotes I have received, and also faster to respond, they completed the quality job on time as promised. Also, the contractor they sent was very professional and ensured the job was done well.

I will use their services again when needed.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous experience with Eazy Heat

Fabulous experience with Eazy Heat from start to finish no one evers wants to spend money on boilers and heating willingly and if it has to be done it is with an element of the unknown fear but The Team at Eazy Heat made the experience easy hassle and stress free and remarkably incredible value for money. A simple call from their agent made me feel at ease explained the process and options down to a massive choice of boilers to suit all pockets and advice regarding size required for the size home it will serve. I found the boiler i wanted and this was on a Friday £100 deposit yes thats it £100 deposit no more money required until installed wow amazing immediately removed all stress of purchase for me and then arranged fitting on the Monday now that was incredible service. The fitting team contacted me to say they was on route and arrived exactly when stated they were very professional and friendly and changed my old to new boiler quicker than Superman in a phone box it really had to be seen to be believed payment was made after install and i received by email invoice and warranty a couple of days later not a year or two years warranty but an incredible 12 years of peace of mind. Fully recommend Eazy Heat for your boiler needs you wont be disappointed also a note i had a small concern with an issue and called approx 6pm and the agent face-timed me back and talked me through the problem solving it very quickly also will be taking out the annual cover tomorrow genuinely such a great experience and worth every penny.

4 de novembro de 2024
Avaliação não solicitada

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