eComEngine Avaliações 109

I have always been treated fairly and the responses have been quick. They even found an issue with my account and brought it to my attention before I noticed it. They're on top of their stuff!

Very helpful!!! I hope all agents will be like Lisa. She really explained everything is short and easy way. Salamat

Professional team and great customer service.
They know how to help you to get good feedback. Simple dashboard and easy tools.

The title says it all !!! I've been working closely with eComEngine trying to optimize our campaigns. They are very prompt and knowledgeable. You are awesome, Rachel. Thank you for all the assistance.

Probably the best customer service of all our Online Amazon Services providers. Very accessible, very helpful, very friendly and always get the job done. Thanks Franz & staff.

Their product works exactly as they said. Tools seem intuitive. Most importantly, they have great customer support which makes everything easier for us and gives us confidence that they holding our hands throughout the process. DEFINITELY RECOMMEND.

Restock Pro is one of my favorite Amazon related softwares. I can't tell you how much money I've saved by keeping in stock and also not getting overstocked and paying for unnecessary storage fees. I used to have this elaborate system of spreadsheets that I would have to organize and spend time setting up each week, but once I started using this software it was all there ready to for me to make decisions with. My only complaint is that they don't have an API to link to my inventory in my 3PL warehouse and I have to manually update that. But they said they are working on it, so can't wait for that! It will be practically perfect at that point.

We've been using FeedbackFive since 2015. Great for feedback management. Very easy to use and integrate. Reports show not only seller reviews but also product reviews. They work with all marketplaces. Customer service is really good too.

I recommend ReStock Pro for any Amazon Marketplace professional. This really fills in all the gaps Amazon's reporting misses.

Good product, everything is convenient, no drops.
Wish, to compose more flexible conversations, need more tags:
estimated arrival, carrier name, exact time of receipt ...
This would create a more human-like letter.

I'm a skeptic. And a hard person to please. Some might call me demanding. I expect a lot of the products I use. I expect them to work as promised. I expect them to help me grow my business. And if I have a problem or a question, I expect prompt, accurate support.

All boxes checked. I'm a long-time user of Restock Pro and Feedback Five, and attribute my ability to scale my business to both products....but especially RSP. Highly recommended.

Always personal and friendly support, reliable product and overall worth the price for us as a large account!

Our company has been using the Feedback Five platform for over a year now and we're always very impressed by how easy and straightforward it is to use. It's also always a pleasure to communicate with the Feedback Five team whenever we have questions, and they were extremely helpful when it came to designing an email template for us. Very impressed, thank you!

We use Feedback Five for feedback and review management on Amazon and we are very happy with it! It is easy to use and the support is great if we ever have questions.
Would recommend.

I have been using the software "Feedback Five" for almost 2 years now, and I am totally satisfied with it. They always come up with innovative ideas and designs and quite friendly to approach.

I would say wonderful customer service and an awesome customer-centric platform.

eCom Engine approached me to offer me a specially designed template. They are constantly looking to come up with great ideas to better serve their customers! The service was great! They kept redesigning my template until I thought it was just perfectly suited to my needs! All with a smile! They answered their emails promptly and courteously too :)
It was a please working with them!

Very quick and conversational process to put together a nice review request template with just the right amount of brand voice. Franz was very helpful in providing suggestions, different layouts to choose from, and tailoring to our business!

Platform is easy to navigate. Simple yet effective email campaign development & execution. Wonderful customer support. Couldn't be happier. Elena helped me with a question I had and was able to resolve my dilemma within minutes. :-)

Fantastic software and even better staff.