Eco Renewables Group Avaliações 

Good website with clear specifications & prices. The entire team works seamlessly together from initial phone call to certification. Carly & Laura were an absolute fountain of knowledge and very quick to answer any questions via phone, email & whatsapp. We don’t have the ideal roof shape/set up for solar but Ryan came down to survey the house and talked through how we could maximise the solar array & where best to position the powerwall 2. The scaffolding was next to arrive and again the team made sure the block paving and artificial grass were protected. Nothing was too much trouble for the electricians & roofers. They were professional & friendly throughout and are a credit to the company. I wanted the solar panels symmetrical with the pediments (dog kennels) on the roof and as you can see in the photo they got them bang on. I have no hesitation in recommending Eco renewables as the quality of workmanship is second to none. I did a lot of research in to solar & batteries, crunching numbers, watching youtube & reading up before I called them. In hindsight I probably didn’t need to. They know their stuff and will help & advise you with your requirements. Thanks again to ALL the team.
Mick & Ally

Carly is just excellent at sorting out the order - knowing what you want. She answers emails quickly and gave us informed information. Jordan came to fit our batteries today and did a great job. He explained the app/ system so we can get the best from our batteries.
We had used Eco Renewables to fit our solar panels 5 years ago and went back to them to add batteries. Fully trust this company - no reason to complain so far.

I had my installation done in December 22, and I have to say David was great. Quotes sorted and even put my mind to rest as some of the trust pilot reviews had given me the wobbles. All the initial work, date etc was fab can't argue with that.

Installation day came everything done swiftly, lads were great. There was an accident but again I have to say it was dealt with brilliantly even though it was a huge inconvenience to me, accidents do happen.

Love the solar system couldn't be happier with it but when it came to paper work I had to press for it, i eventually got it. When I needed to register the panels with my electric company eco renewables hadn't done their part with Northern power grid, again I had to chase this up with emails that were just ignored. In the end I had to do all the leg work in order to get my panels registered so I could start getting paid for my export. So the after care service in my opinion is rubbish. I eventually got an explanation for this which was, the lady that deals with this has that many jobs to do.. again if you're gonna do a job do it properly and that includes the after care/paper work. Northern power grid even state that your installer should do this.

I would have given 5* but aftercare is so important and making sure your customers are happy.

Lastly the referral scheme. If you refer someone you will get a minimum of £200 and a max of £500. Seems great doesn't it?. I referred my neighbours they had a large install too, I was promised repeatedly that I would receive a referral fee. I was told I would get it once they had paid their bill. Bill paid and nothing, just a promise of it'll be paid in the next couple of weeks. Two weeks, four weeks, six weeks go by and still no referral fee. The last what's app I recieved was that he was on holiday and he "promises" it'll be paid when he's back in work, well guess what NO REFERRAL FEE. My neighbours install was beginning of February and were now June. I think we can safely say the referral scheme is a load of rubbish.
I'd love to post all the WhatsApp messages of all the empty promises but I won't. Its a shame too as they could of got a lot more business from myself, but I like honesty and being fobbed off all the time is not a quality I like. Again this another reason why there is only 3 stars and not 5.

But as stated the solar system is fab and I'm really pleased with it but aftercare is also a massive part of the package.

**edit** since writing this review I have been contacted by eco renewables. They said they would pay a partial payment of the referral fee providing I change my review.
For me this is now about the principal of the matter. The referral fee should have been paid regardless as a referral was made, customer paid and it should be the agreed amount not a partial bribe.
I am a single mum of 3 and feel that they are trying to play on that.

Top to bottom, a great company to deal with.

Initial contact with Carly was great, good competitive quote for a battery installation to augment the solar array I had previously installed. Carly patiently answered all my calls. Actual site installation was tricky given I had site-specific issues with the existing solar panels, Ryan contacted me to discuss, reassured me, all sorted no questions asked.

Mike did the installation, spot on, professional, knowledgeable, patient with my questions, expert at dealing with the on site issues.

Laura(s) helping with problems connecting the app on my phone to the battery inverter, spotting the problem with my new router and mixed feeds on 5GHz and 2.4GHz. Just to say the app is pretty fundamental to tracking and managing solar panel and battery performance so such a relief to be helped with this. The inverter is manufactured by Luxpowertek, a review of their remote support with this problem I have just posted on Trustpilot, they were brilliant too!

That I would have teething problems with a solar panel and battery setup was foreseeable in my case as I was adding a battery to an existing system, good technical support is not a given, such a relief to get great customer care and I would say a USP that puts Eco Renewables from Bamber Bridge ahead of the pack!

Well done all round, looking forward to using you again when I add more capacity to the battery setup.

Thanks,
Jim (satisfied customer)

We had 6 quotes for solar panels, Eco Renewables was the best. Carly answered our questions promptly and efficiently. Work was carried out within one week of us accepting their quote. All deadlines adhered to by a very helpful professional team of installers.

Great company, excellent communications, good prices, fabulous service and aftercare. We would highly recommend them. All technical aspects clearly explained and system fully set up on completion. 5* company & service

Good, non-pushy service. Chris worked with me to find the optimum solution, revising various quotations. Good team of installers. When we had an electrical fault, they came to resolve it reasonably quickly - even though at least half the problem was with our consumer unit, no quibbles. Only dropped to four stars because some of the communication was patchy prior to installation, never quite sure who was managing the install. But three months in, we have a professional, neat installation that is working as it said on the tin.

I was put in charge of arranging solar installs on my husbands four commercial properties.

Standing ovation, thank you for quick turnaround, great price, and exceptional service so far.
From the install team, electricians, and roofers to the office side. Nothing has been too much trouble.

Thanks again

Very poor after care service. Have been having problem with my system probably due to some earthing issue that leads to my system going offline. Has happened twice over the last year and zero support from Eco renewables group even after repeated remainders. Please avoid.

From initial fact finding to having my install from eco renewables, it’s been fantastic from the outset.
Great price, excellent response to WhatsApp and emails (I’ve been able to message them at daft o clock at night with no issues) and installed today quickly, sensibly, all explained to me throughout. As id had a brand new roof fitted a few weeks before and negated mentioning this, the team
Had to call another van out with different brackets - all done with no gripes.
I’d highly recommend the team and I’ll be using them for another 5k storage next year!

Chris came out and did a review of my needs and then made recommendations based upon my property. Three weeks later his specialist team, a roofer and an electrician, arrived to install the panels and batteries. I was kept in the loop every step of the way. There was minimal disruption and mess and the whole process took about 5 hours in total. Both the roofer and electrician were friendly and professional throughout and were a credit to the company. If I need any further work, I will use them without a thought. Thanks Eco group

Great prices and fantastic service my 20 panel system and battery was fitted withing 3 weeks of ordering and was 5k cheaper than the nearest quote.
Highly recommend.

This company fitted solar panels for me in August 2022. Initially the company seemed very on the ball and a good price whilst still being registered and offering the desirable guarantees with external companies. However it appears it was just one member of the team holding it together as the more team members I spoke to the less of a clue any of them had. In the end I was advising them on where they were up to with the work. On the day of fitting whilst the work was done well and quickly the electrician informed me the batteries I was told were in stock and reserved for me when I booked were now 'on order' and could be expected within a week or so. The next person told me end of August. The next person said begining of September. The 22nd of Septemeber when I finally managed to get hold of someone they apologised and said they'd sort it. as of today 6th Oct I haven't heard back and can't get hold of them.
After posting this review on 6th October the director rang the next day, he'd seen the review and apparently they'd just had a batch of batteries delivered and could he come round immediately and fit them. He then spent a while moaning about how hard it was for him with staffing, being busy and parts etc, complaints I'd heard previously off him after I complained the first time. He arrived, fitted them after repeating his moan. He then asked could I change my review on here, I declined stating I would modify it to say how good it was he'd turned up so efficiently. However this lack of staffing doesn't seem to pan out because after the initial work I was invoiced within hours and then they rang me daily asking me to pay. Again with the batteries I received the invoice on the 10th Oct and a phone call demanding payment on the 11th. When I pointed out this suddenly efficient service the director came on the phone and immediately began complaining to me about my complaint. I put the phone down, I've paid but will not be recommending them to anyone!

Highly recommend this company. Quality product range, good prices and easy to deal with. They were responsive and adaptable during a busy season August 2022. Installation of Sunsynk systems at two different properties. Our home now has 14 solar panels and two batteries thanks to some excellent advice. Our holiday rental has three batteries storing Octopus Go night tariff for day and evening use.
Statistics are produced by the management systems which let us track input and usage figures.

Eco Renewables of Preston installed our solar PV system in May 2018 (in Derby) it’s been a very reliable system.
Fourteen Pearline PV solar panels incorporating Solar Edge optimisers, Solar Edge inverter, SoFar battery charger and two 2.4 kW Pylon tech batteries plus export meter and all cabling neatly done.All installed in around three hours. All MCS certification, guarantees etc.
Totally reliable installation but we did have to have a new Inverter after three years which was all sorted free of charge.
I thoroughly recommend Eco Renewables for your PV installation.

Installed solar panels and battery system on multiple aspect roof. They really know what they are doing, gave excellent advice and designed a system perfect for our requirements. Design to completion in couple of weeks, outstanding.
Prices are very competitive and full system was installed in a couple of days. All their staff are very friendly, professional, worked safely and did a quality installation and resolved problems without any fuss.
Very happy to recommend them, and have already done so.

So 6 months to the day l employed this company to install a solar panel system to my property
BIG MISTAKE
in that time the following has happened

ALL the tiles on my roof have been removed then later replaced any that were broken replaced with non matching tiles
l have had water coming through the dinning room ceiling where the roof leaked after insert panels were installed these were later removed and a traditional on top of the roof tiles panels installed ( l personally had to re-bed the eve tiles)
l had asked for netting to be put round the panels however l was given a roll of mesh and told that they didnt have time to do the job and therefore l would have to do it
re the electrical work this took 3 or 4 attempts to get right with the wrong inverter being sent parts missing from its replacement and the system not registering on the "solarman" web site
l am in the process of trying to apply for the export tariff and low and behold l hadnt been emailed all the required documents
the wifi part of the system did work well for a while but then crashed around 10 weeks ago since l have asked for an engineer to come and sort this problem but they either dont reply to phone calls or wont reply to emails hence the system after 6 months from the install date is still not full up and running
dont use this company to install your solar system for the reasons above

Had 5 quotes for solar and battery storage, no one would come out bar Chris From Eco Renewables, I wanted a bespoke system to give me 20kw of storage and up to 7kw of load to allow me to utilise the system to the full extent. Chris quickly came up with a solution, 10 x 470w panels, Growwatt inverter and twin LuxPower squirrel pods giving 7kw of power if needed. Coupled with 6 x Plyontech US3000C batteries providing 21kw of storage. The install was seamless, All fitted in one day bar 4 batteries which were on back order. Communication was great, rest of batteries were fitted day after arrival with Chris and all paperwork completed within 1st week. Can't thank them enough for there services, Price was very competitive, beat E-ON price which was for half of the system I have fitted now.

I have recently had a installation completed by eco renewables group. I communicated predominantly with Carly to get the initial order sorted to meet my requirements and organise fitting.

I can honestly say they have been a pleasure to work with start to finish.

Carly was able to help at all stages, communicated promptly, answering all my questions and helping me with tweaks to my order as time went on.

Both herself and the team that undertook all parts of fitting (inc. scaffolding) where friendly, professional and able to answer all my questions.

I would honestly recommend them for service, and pricing was the cheapest in my area at the time (bedfordshire).

Okay so middle of last year I decided to got for solar panels on my house (before the current energy crisis so defiantly the right decision)

Went out and did the usually and got a number of quotes and spoke to a few companies before then deciding to go forward with eco renewables.

People I spoke with were responsive and answered all my questions so after a bit of a wait due to applications etc I was booked in for install.

The installation was to include x12 385w panels, x2 2.4 pylontech batteries, inverter and also birdmesh around the base of the panels (to stop birds nesting under the panels)

Time line is below.

1. Scaffolding booked in on the 8th July… all seemed a little rushed as they only had confirmation that they could get the materials on the 7th July.
2. 8th July comes I’ve booked the day off work and all day chasing eco renewables about them not having arrived and assumes they are still coming.. 5pm, 6pm still nothing then it turns out the scaffolders arent coming now until the 9th July, This then pushes the install back to the 10th July
3. Scaffolders and materials turned up on the 9th July, absolutely huge pallet of materials dropped off on the drive, Which I then had to spend 3 hours off loading as the installers now aren’t coming until the 10th July.
4. 10th July - installers turned up - wrong inverter had need delivered, installation postponed, no works carried out.
5. Installation postponed again a few times due to installers testing positive for covid (can’t be helped I know)… rebooked in for the 27th July (I’ve had a room full of solar panels and equipment at this point for 2 weeks.
6. Installation completed in the 27th July , shed roof was damaged (installers never reported anything but it was caught on camera. Bird netting was not completed due to clips not fitting on the ‘new’ type of panels… This is where the fun began with eco renewables… I constantly chased throughout August and September, eventually passed over to Laura…. Scaffolding left up awaiting solution on bird mesh… Paid the balance of money owed but not for the bird mesh…. At this point I should have refused to pay any of the moneys owned until the contract was fulfilled in full.. But I’m a trusting persons and trusted them to fulfil there obligations as per the contract.
7. 21st September scaffolders turned up un-announced climbed over my back gate and took the scaffolding down.. bird mesh still not installed, response back from eco renewables don’t worry we will sort it, they were speaking to the manufacturer of the panels regarding how to install clips onto the panels
8. Now Feb / march 2022 comes and pigeons have now started nesting under the panels and literally bird c*ap everywhere.. every time I’ve chased them over the last few months the response was we will get back to you ASAP…. 4 weeks go by I chase again yada yada yada
9. April comes and Im sick of chasing them so I respond again and state my disappointment at there lack of willing to sort the issue… response comes back stating they are sorry they couldn’t sort the birdmesh out and the owners will be informed of my disappointment.
10. Contact a few companies about getting mesh around the base of the panels completed… quotes received and picked a company, came out cleaned the roof fitted the mesh… No problem at all

I was really excited about having these panels installed and throughout the process through delays (some not there fault but others just show complete lack of planning ability… they ruined this experience for me

It’s the bird mesh and false promises and for this reason I would notrecommend using eco renewables if you’re looking at having panels installed.