I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Ver mais
A empresa respondeu
Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Ver mais
Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Ver mais
I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Ver mais
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Alemanha
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I got to purchase the item I wanted at a keen price. It was delivered promptly and in perfect condition
Delivery as stated item as described no issues at all.only worrying part didn't get confirmation email from edel ,but got 1 from Delivery company.
Initial transaction failed, sent an email and got a response the following day. Tried again and received a tracking number through every step. No concerns. Happy with the products.
Fantastic customer services, continuously updated me every step of the way. Plus great value on the item procured.
Great shop, very good deals, good prices, loads of diferent sunglasses! Very happy with this shop! Use this shop- no brainer!
Ordered a pair of sun glasses. Prompt delivery! Would order again from this supplier. Highly recommended.
Excellent website, quick delivery and the glasses I purchased were 33% cheaper then the manufactures website.
Easy and pracrical returns. ordered from them again
highly recommend
Product exactly as advertised. Good tracking of glasses, they arrived bang on time. Highly recommended & ill use them again👓🤓
I received my 'Ray ban liteforce' sunglasses delivery. And when I opened the box, the glasses were all old looking, with rust marks on the sides of the glasses. I immediately emailed 'edel-optics' looking for support or to return the sunglasses and I received an automated email, to say someone will contact me, however nobody ever contacted me 6 days later and I've emailed twice again since. It's a really bad expensive product and bad customer service, these were supposed to be a birthday gift, which is now €160 down the drain... avoid and buy from a proper reputable company instead.
Great experience. Very quick & efficient service. Very impressed & would definitely use them again.
Ordered a pair of glasses on Monday, arrived on Friday. Had no issues and I'm very pleased. Glasses look great as well. Very satisfied.
Excellent from start to end.
Very good price for what I bought.
Delivered within the arranged time frame.
Would highly recommend, from my experience.
Great value. Saved €100 over high street retailer. Fast and efficient delivery.
Good competitive prices ,dispatch is a bit slow,and ups delivery took a few days but overall a good experience
I found the sunglasses I wanted, I ordered, they arrived promptly, they are exactly what I expected from Polaroid.
Would certainly recommend edel-optics
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