I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Ver mais
A empresa respondeu
Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Ver mais
Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Ver mais
I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Ver mais
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Alemanha
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had to cancel my first purchase item was not in stock but ordered a second arrived before Christmas
Seemless transaction
Arrived on the stated date and the Sunglasses were exactly as ordered
Product received in order and on time Very good experience
The sunglasses were perfect. They had all the details and sizes clearly marked on websites. Got a discount price, arrived perfect and wrapped well.
Great company . Super fast delivery and lovely item. Recommend highly. Thank you
Smooth purchase. Sunglasses arrived in perfect condition. Delighted with them and at a very good price.
Acknowledgement of order immediate. Notification of dispatch in 24 hours. Delivered on date estimated. Good service.
Abysmal service. Avoid at all costs. Advertising products they do not have in stock, 6 weeks from order date to delivery. I cancelled the order 3 times but it still arrived & now no communication to get it collected or refunded. I reordered the same item from a different online shop & it was delivered in 5 days.
Fantastic to deal with.
Superb online service , good prices ,good comms and super fast delivery as glasses are in stock.
Simple returns if you need to... will definitly buy again. Thanks
Good experience ordering etc…delivery was quick too but unfortunately when I opened the really damaged box, the sunglasses were missing. I emailed edel optics immediately and raises the issue with PayPal. I didn’t get any email response but did get my money back. Would love to buy again but fearful of them been missing again. More secure wrapping may help?
Great experience and highly recommended seller.
Order came very quickly and no issues. Very happy with the purchase.
I am glad to order from edel optics. Their customer service is brilliant ,and I received my order quickly.
The Best Company! Great Gucci sunglasses! So Happy! Very quick delivery! Highly recommended!
Excellent service, very happy with product and delivery time.
I Could'nt be more happier with the website the delivery was bang on the time and date that they said they would the deliver on its a five for me
I recieved my order within a week of placing it. My glasses are perfect, will shop with Edel Optics again.
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