The whole experience has been smooth and successful. Despite our trepidation we followed instructions and it was easier than we thought to produce a really good casting. It needed some professional fi... Ver mais
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Bought this for a friend and her husband who has dementia … yet to give them .. I’ll be intrigued to hear if they manage to use the kit ok .. the finished result looks beautiful .. arrived promptly th... Ver mais
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Received my casting kit , have casted but yet to send for tidy , finish and paint. Easy to do but you would need someone to help particularly if you are the one holding hands for the casting. Lookin... Ver mais
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Our casts arrived and I was a little nervous having to take the tub along with a hand mixer and oil to the hospital where my partner was staying before his passing. We followed instructions, an... Ver mais
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Detalhes da empresa
Escrito pela empresa
Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits. Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love. Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.
Informações de contato
Unit 36 Brockley Cross Business Centre, 96 Endwell Road, SE4 2PD, London, Reino Unido
- 02070645177
- hello@edinburghcasting.com
- www.edinburghcasting.com
4,9
Excelente
522 avaliações
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The Delivery was next day delivery.I…
The Delivery was next day delivery.I have not used it yet as it is a present for my sister.
2 de outubro de 2024
Resposta da The Edinburgh Casting Studio
Thank you for the review, we're so pleased you were happy with the delivery! We hope your sister enjoys her casting experience :)
Bought for a special birthday..
I have been contacted by the company after my review and was provided with New Aliginate free of charge 👍......we can only say thank you to gving us a second chance 😊 Bought for a special birthday... Read instructions and my partner is a stickler for doing things to the letter but everything done as said and by the time we brought the bucket to the floor we never even got our hands in it had set far to quick so not recommended 😡 it was a lot of money as I bought the 3/4 person one when I emailed I was just told to reread instructions and that replacement products could be BOUGHT online to retry 🤔 I THINK NOT !!!! & WHEN IT HAPPENS AGAIN AS I PREDICT IT WILL AS WE DONE 1ST ONE TO THE LETTER ...very disappointing 😞
5 de outubro de 2024
Avaliação não solicitada
Resposta da The Edinburgh Casting Studio
We're so sorry that casting didn't go to plan for you, We really don't want this to be a disappointing experience for you, please let us put this right. Can you email us with your order number and we will send out free replacement products so that you can try again x
Super fast delivery
Super fast delivery. Kept well informed in the process. Ordered as a gift and looks as described in the advertisement.
26 de setembro de 2024
Resposta da The Edinburgh Casting Studio
We're so pleased that you were happy with the ordering process. I'm sure the recipient will be thrilled with such a thoughtful gift :)
My item was delivered very quickly
My item was delivered very quickly.
Many thanks for a wonderful present for my family
10 de setembro de 2024
Avaliação não solicitada
Resposta da The Edinburgh Casting Studio
We're so pleased you were happy with the prompt delivery! We hope the casting has been a great experience for your family :)
Well it's a present for my brother and…
Well it's a present for my brother and his wife so they don't use it until 18/9 but it has arrived as arranged.
31 de agosto de 2024
Resposta da The Edinburgh Casting Studio
Excellent! We hope your brother and his wife have a great casting experience!
A very easy purchasing experience with…
A very easy purchasing experience with fast delivery and communication.As purchased for a present we haven't yet tried it out .
14 de agosto de 2024
Resposta da The Edinburgh Casting Studio
Thank you for taking the time to leave a review. We're so pleased that you had a good experience with our little company :)
Resposta da The Edinburgh Casting Studio
Thank you for taking the time to leave a review! We're so pleased that you found the instructions helpful and enjoyed our handhold kit :)
It was a bit scary
It was a bit scary, we were a bit nervous, but it all went extremely well. Really pleased with the outcome.
13 de agosto de 2024
Resposta da The Edinburgh Casting Studio
We're so pleased you had a good experience with our handhold kit! We'd love to see the finished piece :)
Box came very quickly this is third one…
Box came very quickly this is third one we bought. First was for friends, second for us and this one for friends 60th. Such a great idea.
4 de agosto de 2024
Resposta da The Edinburgh Casting Studio
Wow! We're so pleased you've been enjoying our kits! Thank you for sharing the experience with your friends too :)
Great product, lots of good instructions
Website give plenty of instructions and videos on how to make this work properly.
Recommended.
30 de julho de 2024
Resposta da The Edinburgh Casting Studio
We're so pleased you found the videos helpful! Thank you so much for the review
Very straightforward to order and quick…
Very straightforward to order and quick dispatch and delivery. I haven't used it yet so I can't comment on the product. But looking forward to making the mold at a later date.
28 de julho de 2024
Resposta da The Edinburgh Casting Studio
Thank you for the feedback, we hope you have lots of fun with the handhold kit. Happy Casting!
Resposta da The Edinburgh Casting Studio
Thank you for the feedback, it means a lot to our little company :)
Good instructions and delivered on time
21 de julho de 2024
Resposta da The Edinburgh Casting Studio
Great! We're so pleased you're happy with the little handhold kit
Join hands
The item we ordered was for a plaster cast of 2 hands joined together ( the wife &her 93 year old Mum )My wife is thrilled to have this memory of her Mum .The item turned up quicker than we thought and at a good price .Thank you.
19 de julho de 2024
Resposta da The Edinburgh Casting Studio
Thank you for the lovely feedback! We're so pleased your wife has a precious keepsake of her mum :)
Absolutely loved doing this with my…
Absolutely loved doing this with my partner for his birthday. That one object is now filled with amazing memories as we made it tucked away in the countryside in a log cabin which will last a lifetime. Easy instructions and the big reveal at the end is just amazing. I’d recommend this to anyone to use
21 de julho de 2024
Avaliação não solicitada
Resposta da The Edinburgh Casting Studio
We're over the moon to hear this! Thank you so much for leaving such detailed feedback, we'd just love to see a photo of the finished piece!
Excellent service and fabulous…
Excellent service and fabulous communication from start to finish.
13 de julho de 2024
Resposta da The Edinburgh Casting Studio
Thank for the excellent feedback Martine! We're so pleased you've been happy with our customer service :)
Brilliant customer service.
I bought 3 family kits and needed a replacement Alginate l ordered this and the delivery was really quick. I highly recommend the Edinburgh casting company and have told family and friends. The end result of the casting is beautiful.
13 de julho de 2024
Resposta da The Edinburgh Casting Studio
Thank you so much for the lovely feedback! We're so pleased that you've enjoyed using our Family Kits, we'd love to see your results! Thank you for sharing our little company with your family and friends :)
Buying the best moulds in the business…
Buying the best moulds in the business was from the Edinburgh Casting Studio will always use them when I need more casting.
10 de julho de 2024
Resposta da The Edinburgh Casting Studio
Thank you so much for the feedback! We use professional- quality materials which have been tried and tested by our team of experts. It's so lovely to hear that you feel we're the best in the business. it means a lot to our little company :)
Easy to order online
Easy to order online. Kept updated about delivery and received within a week
24 de junho de 2024
Resposta da The Edinburgh Casting Studio
We're so pleased you had a good experience with our little company. Happy casting!
Plaster cast
I purchased this as a gift therefore as yet do not know the outcome of the product but going by the reviews it appears
To be very good. The delivery was prompt as good value for money.
21 de junho de 2024
Resposta da The Edinburgh Casting Studio
Thank you for your feedback Dawn! We're so pleased you were happy with the speedy delivery :)
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