Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get... Ver mais
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Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... Ver mais
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The process of using the online service is very convenient. And if I actually remember to check my emails, lol theres usually a discount code I can use so they're always looking out for their customer... Ver mais
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Placed the order online, received a text message shortly after saying the order is ready for collection. The shop assistant was awseome, helped answer some mpre question
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Informações de contato
42 Wollongong Street, 2609, Fyshwick, Austrália
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4,3
Excelente
7 mil avaliações
Pede aos clientes que avaliem
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Amazing service
Amazing service. We live regionally and my package arrived the next day. This is unheard of where we live Very impressed
4 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Elite Supps
Hey Kelly
We're happy to hear that our quick delivery and communication made for a hassle-free experience. We appreciate your positive feedback!
Elite Supps
It was effiecient and the delivery was…
It was effiecient and the delivery was on time.. it was easy and great..
6 de agosto de 2026
Resposta da Elite Supps
Hi there
We're so glad to hear that your delivery was efficient and arrived on time! Thank you for sharing your positive experience with us.
Elite Supps
Friends recommendation for Eaton store and product
Easy purchase online, smiling happy staff and great range of products.. will be back again .. thankyou
5 de agosto de 2026
Resposta da Elite Supps
Hey Dale
We're so glad to hear you had an easy online purchase and enjoyed our great range of products! We appreciate your kind words about our staff and look forward to seeing you again soon.
Elite Supps
Resposta da Elite Supps
Hi Marcus
We do apologise on behalf of Aramex for this delivery issue.
I can see our team is now assisting you with this order and we hope that this is resolved in a timely manner for you.
Elite Supps
Awful customer service, poor packaging.
Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get delivered when I paid $32 for express shipping. Then when I received my package it was put into a bag unprotected and the protein powder had spilt everywhere. I couldn’t be bothered dealing with customer service again so just left it. Waste of time and $130.
4 de agosto de 2026
Resposta da Elite Supps
Hi there
We’re very sorry to hear about your experience. We understand how frustrating it would have been, particularly as you paid for express shipping for a birthday gift.
We did investigate the delivery issue with the information available to us at the time. Our system showed the order had been submitted without the unit number, which was the information then provided to Australia Post.
We’re also disappointed to hear that your order arrived with the protein powder damaged and spilled. This is certainly not how we want an order to arrive, and we would have been more than happy to look into this for you had we been given the opportunity.
We apologise that your experience left you feeling that contacting our customer service team was not worthwhile. We genuinely value customer feedback and will use this to review how we handle situations like this moving forward.
Elite Supps
Great products
3 de agosto de 2026
Resposta da Elite Supps
Hey Billy
We are so happy you loved our products and we look forward to you shopping with us in the future!
Elite Supps
Resposta da Elite Supps
Hey Daniel
We're so glad to hear that you were happy with our service and the speed of your delivery! We truly appreciate your positive feedback.
Elite Supps
Resposta da Elite Supps
Hey there
We're happy to hear that you appreciate our product and service quality. We value your feedback.
Elite Supps
Online order - shop collect
Placed the order online, received a text message shortly after saying the order is ready for collection. The shop assistant was awseome, helped answer some mpre question
23 de julho de 2026
Resposta da Elite Supps
Hey Jason
We're so glad to hear that your online ordering and collection experience was smooth and efficient! It's wonderful to know our team member was able to assist you with your questions.
Elite Supps
Fast delivery and great price!
22 de julho de 2026
Resposta da Elite Supps
Hey Katherine
We appreciate your positive feedback! We are so glad you were happy with the great price and fast delivery you experienced.
Elite Supps
Resposta da Elite Supps
Hey there
We're so happy to hear that our collagen powder is working very well for you! Thank you for sharing your positive experience.
Elite Supps
Products came at a great price and time…
Products came at a great price and time and condition.
24 de julho de 2026
Resposta da Elite Supps
Hey Emily
We're so happy to hear that your products arrived in great condition and that you were pleased with both the price and the delivery time! We appreciate your positive feedback.
Elite Supps
Super helpful and knowledgeable on all…
Super helpful and knowledgeable on all supplements
9 de agosto de 2026
Avaliação não solicitada
Resposta da Elite Supps
Hey Ben
We're so glad to hear our team provided helpful and knowledgeable information about supplements! We appreciate your kind words.
Elite Supps
Resposta da Elite Supps
Hey Jules
We are so happy you love the fast delivery!
We look forward to you shopping with us in the future
Elite Supps
I found what I wanted quickly and…
I found what I wanted quickly and serviced was excellent
21 de julho de 2026
Resposta da Elite Supps
Hey Fran
We are so pleased to hear you found what you were looking for quickly and that you received excellent service! Your positive feedback means a lot to us.
Elite Supps
The pre workout is really good and…
The pre workout is really good and I’ve almost already finished the protein and it’s been like 2 weeks
20 de julho de 2026
Resposta da Elite Supps
Hey Luka
We're so happy to hear you're enjoying our pre-workout and protein! It's great to know they're working well for you.
Elite Supps
Useful information and guides
Very easy to navigate through the website and find reliable information about various supplements.
19 de julho de 2026
Resposta da Elite Supps
Hey Lacey
We're so glad to hear you found our website easy to navigate and our supplement information reliable. Thank you for your positive feedback!
Elite Supps
Good protein questionable gimmicks
Gold std whey is good quality.
Elite price was ok
“Free mystery gift” gimmick - i got a water bottle which broke same day. Sent elite an email, they said another would be sent which never arrived
2 de junho de 2026
Resposta da Elite Supps
Hey Mick
We appreciate you sharing your feedback regarding the whey and your experience with the mystery gift.
Please reach out to us by email so that we can rectify the shaker issue for you.
Elite Supps
Didn’t take long for goods to arrive
Didn’t take long for goods to arrive, good service
23 de julho de 2026
Resposta da Elite Supps
Hey Darren
We're so happy to hear that your goods arrived quickly and that you experienced good service! Thank you for your positive feedback.
Elite Supps
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