Ember Home Avaliações 

549
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Perfect shopping experience again. The products are of fabulous quality and you can just see how important their products are to them. My items were extremely well packaged and received on time. Fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Vanda, went above and beyond with special delivery & gift wrapping to make sure a birthday present arrived on time!! Really great service, and gorgeous photo frame. Tha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a pair of bedside tables. I had a call from the company as soon as I'd ordered to query something which was amazing service and the tables arrived really quickly and are stunning. Thanks so m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ember home is an absolute treasure trove. What makes me love the shop even more is that there is no hard sell. The staff, most especially Vanda, are incredibly helpful, knowledgeable know how to put t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de espelhos
  6. Loja de móveis rústicos

Escrito pela empresa

Reclaimed & Upcycled, Vintage & Industrial and Traditional East Furniture, Homewares and Accessories. Showroom in Leamington Spa.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

549 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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5,0

Todas as avaliações

(549)

95 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fabulous Shopping Experience!

Love, love this shop. Big enough to have a good mooch around and there’s a lower ground too, I defy anyone to leave empty handed. My house is nearing the end of being renovated. I saw so many home accessories and furniture pieces to give my soon to be home the uniqueness I’m after. Stock numbers of furniture is small so very unlikely to see it in another home, but does mean you have to decide fairly quickly to not lose out. I even bought a gorgeous scarf and pyjamas in matching bag which will be Christmas presents. The large iron key, wooden brick moulds will be used for nik naks, cushions and umbrellas that I’ll use in my garden as there are no rules here! There’s something to suit every pocket, so enjoy. Vanda who works in the shop gets on with what she’s doing, but can answer any questions you may have and is lovely. I’ve got my eye on a gorgeous sideboard, so hope be in touch very soon again.

8 de novembro de 2024
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Resposta da Ember Home

Hi Diana! We really appreciate your kind words! We're so happy that you are enjoying all of your wonderful purchases, and hope to see you again soon! :) Have a lovely weekend!

Avaliado com 5 de um total de 5 estrelas

Fantastic service and stunning…

Fantastic service and stunning furniture. Very prompt delivery with a personal touch. No heavy handed couriers. They obviously care about their furniture and want the buyer to receive them in top condition. Thank you.

1 de novembro de 2024
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Resposta da Ember Home

Dear Vahe,
Such heartfelt comments!
Thank you so much, take care :)

Avaliado com 5 de um total de 5 estrelas

Standout furniture

Excellent quality furniture delivered on time, with great customer service

25 de outubro de 2024
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Resposta da Ember Home

Good morning Chris!
Thank you for your kind review and lovely feedback!
Take care and see you soon :)

Avaliado com 5 de um total de 5 estrelas

We love this shop and travel from the…

We love this shop and travel from the North West to buy from here. The products sold are exactly what we want (i.e not standard and mass produced) and the staff and customer service are exceptional; nothing is too much trouble. We highly reccommend Ember Home and will be back again soon!

12 de outubro de 2024
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Resposta da Ember Home

Lisa! What a heartfelt comments! Thank you so much, you truly made our day!!!
Hope to see you soon again ;D
Take care!

Avaliado com 5 de um total de 5 estrelas

Table and Chairs

We ordered a table two chairs and a bench.They come in a container from India. Our table( as it was bespoke) didn’t come in first container then the chairs and bench were put in a later container. Everything was late due to this. This did not matter as it was out of Ember’s control. They kept us updated throughout which was good. The table arriving early than the chairs was a problem so Ember sourced 4 chairs and lent them to us till ours arrived. I think this shows an excellent customer focused firm as this dealt with problems to our satisfaction. It’s when things go wrong and how a firm deals with them that shows how good a firm is.I would recommend Ember to others as we have bought other furniture that was shipped and delivered on time.

2 de outubro de 2024
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Resposta da Ember Home

Thank you so much for your thoughts and 5-star review, Graham! You just made our day! :)

This business and our customers' experiences are our daily priority. We are genuinely happy that we were able to help, and we appreciate how cooperative and understanding you were all the way! Take care!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, reduced the standard delivery charge by £20 due to the small size of the items we ordered. And the reclaimed boat wood stools that we purchased were a great product too, a perfect addition to our kitchen table.

5 de outubro de 2024
Avaliação não solicitada
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Resposta da Ember Home

Thank you, Nick; reading about your experience means a lot to us! Take care and we hope to hear from you again! :)

Avaliado com 5 de um total de 5 estrelas

Amazing product and lovely in-person…

Amazing product and lovely in-person delivery - by people who clearly care about their products. Would 100% recommend

23 de setembro de 2024
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Resposta da Ember Home

Thank you very much, Dylan, for taking the time to leave such a kind review about our products and team! We love our family business and deeply care about our customers' experience. Thank you again! Take care! :)

Avaliado com 5 de um total de 5 estrelas

Beautiful item of furniture delivered…

Beautiful item of furniture delivered in perfect condition at the time estimated. Friendly staff. Very happy customer.

14 de setembro de 2024
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Resposta da Ember Home

Thank you, Emma! :) It's great to know you are happy with your beautiful cabinet! Our customers' experience is our priority, and your kind review made our day. :) We hope to hear from you again. Take care!

Avaliado com 5 de um total de 5 estrelas

Such a helpful assistant/manageress

Such a helpful assistant/manageress, she reserved my choice and was very accommodating & friendly. Looked after my piece, wrapped it carefully and lifted it to car.

23 de setembro de 2024
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Resposta da Ember Home

Jackie, thank you for this kind review; you made our day! And it was our pleasure to help you! :) We hope to see you again in our store. Take care! :)

Avaliado com 5 de um total de 5 estrelas

Delivery

Brought two frames from shop but when I got home wish I had brought a mirror as well to go with them, so contacted shop and they sent me photos so I could choose which one….I ordered on Wednesday afternoon and received it Thursday dinner time 🤗 love the items in the shop and will definitely be back x

19 de setembro de 2024
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Resposta da Ember Home

Thank you, Julia, for taking the time and leaving such a lovely review for us! It was our pleasure to help! We hope to see you again! Take care. :)

Avaliado com 5 de um total de 5 estrelas

Easy to order online.we are very happy…

Easy to order online.we are very happy with our purchase.... looks good, and well made.would shop again at ember...impressed with the beautiful furniture.

12 de agosto de 2024
Avaliação não solicitada
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Resposta da Ember Home

Gail, thank you so much for your kind feedback! It's great to hear how pleased you are with your furniture. :) We hope to hear from you again! Take care.

Avaliado com 5 de um total de 5 estrelas

A fabulous piece of furniture

A fabulous piece of furniture, delivered quickly and excellent customer service. I would not hesitate to recommend

6 de setembro de 2024
Avaliação não solicitada
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Resposta da Ember Home

Dear Nicola,
So lovely to hear such kind comments :D We hope to see you again soon. Take care!

Avaliado com 5 de um total de 5 estrelas

Beautiful hand carved sideboard

l bought a sideboard online as l was unable to visit the shop. l was a little concerned that it would be as described. l was not disappointed. The piece of furniture was far better than l could have hoped. Solid, well-made and beautiful. Good communication too!

18 de agosto de 2024
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Resposta da Ember Home

Hi Julia!
We are so happy to hear that you love your new sideboard! It was our pleasure to help you ;)
Take care!

Avaliado com 5 de um total de 5 estrelas

Gorgeous furniture

Gorgeous furniture, looks fabulous! Great delivery, flexible, on time and kindly took my existing unit back to Warwick. I am gradually turning my home into an Ember Home!

28 de agosto de 2024
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Resposta da Ember Home

Thank you, Abigail! You made our day with your review. :) Our customers' experience is our priority. It was our pleasure to help. We hope to hear from you again in the future. Take care!

Avaliado com 5 de um total de 5 estrelas

Excellent product and service

Excellent product and service

26 de agosto de 2024
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Resposta da Ember Home

Hi Mohammad, Thank you so much for taking the time to give us such a lovely review! :) We love to hear how much you appreciate our furniture. It was our pleasure to help you. :) Take care!

Avaliado com 5 de um total de 5 estrelas

We’ve found ourselves with a Beautiful…

We’ve found ourselves with a Beautiful side table chosen from a carefully selected range of unique pieces, in a must-see showroom. Get yourself down to Ember Home!

2 de agosto de 2024
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Resposta da Ember Home

Dear Haydn,
The most heartfelt feedback, thank you so much!
Take care and see you you soon ;)

Avaliado com 5 de um total de 5 estrelas

Delightful Experience

The following day after placing my order, the team were in contact with me by email to arrange delivery. I shared my concerns about not being available for the whole day of the proposed delivery date and the team were more than accommodating of this and ensured that my delivery would be when I was home. They were very warm throughout this process. The item arrived bright and early as arranged, and the delivery team were very friendly and willing to place the item where I wanted it to be in the home. Now onto the item… I ordered a cabinet, which has far exceeded my expectations in terms of size and quality. I am delighted with it and the price for such an item! Thank you so much for a wonderful shopping experience. I will be back!

16 de agosto de 2024
Avaliação não solicitada
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Resposta da Ember Home

Hi Tom, thank you so much for your kind words! Our priority is always accommodating and providing our customers with the best service possible. Im so glad you loved your shopping experience with us. Take care & have a lovely weekend :)

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