EMR Metal Recycling Avaliações 136

O TrustScore é 3 de um total de 5

3,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been to many scrap yards in Europe and the British Isles in my long career of driving lorries,both EMR and their competitors ..... I find that EMR Boreham " stands out " a little due to... Ver mais

Avaliado com 2 de um total de 5 estrelas

I went with this score only because the gent that collected my car was polite, helpful and careful getting the car off my drive. This is where the good experience ended. Had to basically beg fo... Ver mais

Avaliado com 1 de um total de 5 estrelas

EMR Coventry took my metal Friday the 15th and today is the 27th almost two weeks - have not been paid yet they keep saying system is down etc etc . Its been a nightmare

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the... Ver mais

Detalhes da empresa

  1. Sucatas
  2. Centro de Reciclagem
  3. Serviço de gestão de resíduos

Escrito pela empresa

One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ashford kent EMR - waste of time. Avoid

Gone downhill rapidly in the past 6 months. Waste of time. Will pay less then quoted for cars but without telling you so you just end up with less money after you’ve left, slow, hard work. no manager present and nobody to speak to - nobody has a clue what’s going on. Used to be the best in Ashford but now the worst. Go elsewhere if you want your money.

1 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Robbed by £20, avoid and check how they calculating costs.

I been served by Steave. This guy was very rude and have an attitude problem.
Copper and brass was in one bag. Without asking and let me separate it, Steave mixed up and left in the bin. Robbed me for £20 straight away because of MIXED BRASS SOLID.
No further business required from this scraped company. Just avoid

P.s Ticket Number: 1400474

20 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

emr worksop

use the Worksop emr site weekly so the date of experience is just one of many visits.... absolutely spot on 5 stars great bunch of lads work their easy site to use never waiting to unload easy payment system no issues whatsoever will continue to use as often as possible...

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

EMR NOW INFLATING ESTIMATES OF CATS IN QUOTATIONS SO AS TO DRAMATICALLY PAY LESS!

The company has an app where you get a quote for your complete car which includes an estimate for the catalytic converter. This is how these guys have started robbing us…..THEY NOW INFLATE THEIR ESTIMATE FOR THE CATALYTIC CONVERTER WITHOUT INCREASING THE OVERALL QUOTE/PAYMENT FOR THE CAR. For example if previously they quoted £300 gross which included an estimate of £50 for the catalytic converter, they now quote the same £300 gross but estimate the catalytic converter at £150 which means they are paying £100 LESS!! DAYLIGHT ROBBERY IF YOU ASK ME!!! ADVICE…..CHOP OFF YOUR CATALYTIC CONVERTERS AND SELL THEM ELSEWHERE. LET THEM HAVE THE SCRAP CAR BUT NO CATS.

15 de novembro de 2022
Avaliação não solicitada
logotipo da EMR Metal Recycling

Resposta da EMR Metal Recycling

Hi Mareez,

Thank you for your review. We have recently changed the way in which our quotes are displayed to provide even better pricing insight to our valued customers and would welcome the opportunity to talk to you about your experience. The changes we have made provide more up-to-date pricing of materials, allowing our customers to benefit more quickly when prices increase.

If you are able to provide your contact details and send them to our team at ukinfo@emrgroup.com we will be more than happy to give you a call.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

Money paid into somebody else’s account!!

Somebody from EMR mistakingly changed and updated my account information with someone else’s passport ID and bank details with a similar name to mine which means they paid my money into someone else’s bank account! I have still not received my money that is owed - a week later and still no communication or payment - Please resolve this!

This was caused by no fault
of my own and I shouldn’t have to wait until you’ve managed to recover the money that you wrongly sent to another customer!

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Health & Safety goes down the pan

Had a collection from they depot at Sharpness on Friday 21st October 2022, collection time was 0730 at 1pm they had only half loaded me but then when I was told il be pulled out by my company at 1415 even with half load seemed like they wanted to rush things then, cause at 1410 resulted in me having a accident causing me to have a back injury. Seems odd why they rushed at this point. This accident has now caused me time off work while the company (EMR) makes money. Why they have drivers sat in cabs whilst loading is beyond me.

21 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Management & people skills.

Poor Management, quick to pull you on your performance, but very lacking in their own.
Worked form 20/09/22 to the 12/10/22 @ Cross green Leeds site, wasn't supplied with overalls and boot even though I gave my sizes to the lady at the recruitment company. Maintenance staff in a very tight clique with the Maintenance manager and also with the works manager and area maintenance manager, wasn't ever taken round and introduced to personnel, management full of big ideas but basics were never implemented, when they were doing heavy lifting and installation of large parts they didn't follow their own safe working procedures @ nearly maimed/killed a fitter/operator and I could see this coming from days before, too many cooks spoil the broth is the saying, dangerous to rush heavy work, accident waiting to happen!
No doubt they will get away with it, IE, cover it up.
If know one is demoted/ and or seriously reprimanded, the coverup must be from the top down.
The lads on the shop floor were great and would always help me.
The Place is a death trap waiting to happen.
They're certainly not a welcoming company to work for.
Don't work here if you expect to be looked after.

12 de outubro de 2022
Avaliação não solicitada
logotipo da EMR Metal Recycling

Resposta da EMR Metal Recycling

Hi Lynden,

Thank you for leaving your comments. I understand you have already had discussions about your concerns with the site manager, and if you would like to discuss the situation further please email ukinfo@emrgroup.com with more information and our HR team will reach out to you.

Regards,

EMR

Avaliado com 1 de um total de 5 estrelas

Don’t use them i visited the Wandsworth…

Don’t use them i visited the Wandsworth branch on the 1st of September and took in some 114 kg of house holdcable 129kg heavy copper 119kg low grade cable 4kg electric motor they gave me my ticket for £1,084.50 i then drove round and tipped some iron and then back on the weigh bridge and got a ticket for £32.50 total £1,117 pounds this was on a Thursday Friday morning I went to work and the boys at work asked how much money did we get i showed them the ticket and I paid 3 of them £250 each and £250 for me £117 for the apprentice as far as I was concerned what was on the ticket was correct on the Saturday my wife said that they had only paid in £657 76 in to my bank account so I had to wait till Monday morning to call them for the lady on the phone to tell me that they had graded it wrong and that was all I was going to get if I didn’t like it to come back and sort it out with the boys? After calling customer service and spoke to a lady she put me through to the manager at Wandsworth who was going to sort it out and call me back after waiting couple of days i called back and he told me that the area manager was going to call me to sort it out i have made phone calls and phone calls just to be told that the manager is on holiday and that the area manager is going to call me lady on the phone at Wandsworth said that I can not have the phone number of the area manager i am basically out of pocket off over £500 because they made a mistake if i hadn’t called them back Monday morning to complain and find out why they had no intention to call me and let me know about there mistake how many more people have been ripped off by them changing their minds after they have given you your ticket Steve

1 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid this place at all cost employment…

Avoid this place at all cost employment wise and selling them anything. They do not respect anyone especially people of color. They are openly racist and talk to the employees any kind of way. There are companys out there that will treat people way better and as far as selling them anything I would go to Sgt. Scrap at least they respect you and pay u what your supposed to get payed

25 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Phoned them. Got a fair price. They took the car the next day and paid the money straight into my account. Excellent.

7 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Took what I thought was a little scrap…

Took what I thought was a little scrap and got treated as if I was royalty, really nice cheerful and helpful guys with more than a joke or two in them ! Highly delighted with payment amount and would not go anywhere else in the future. Well done guys.

10 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They made an offer on their app and…

They made an offer on their app and didn't stick to it they were actually £43 short even though car was complete ,cat was valued at £1 more than they said, key was there, 5 alloys battery as well when I asked why "oh thats what the system says " no explanation SELLER BEWARE
This is EMR at Portsmouth Dundas spur

4 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reduce your carbon footprint

First time ever as a woman going to the scrap yard. I needn't have worried because I was treated very respectfully by every man in that place. I would definitely go back again. Much better to take scrap into EMR than just dispose of it, since it reduces environmental pollutants if it is recycled rather than going to land fill. It is also supporting local industry - and the men working there were really nice. Richard and Russell especially helped me; one helped me to unload my car and the other even promised not to reveal my weight to anyone when I had to drive my car onto the weigh bridge! (He looked trustworthy).
New to scrap yards? Rest assured that you can go there with complete peace of mind; just take your photographic identification driving license or passport and bank account details. They set you up an account should you want to return again. All very professionally executed, I received the scrap money the next morning into my bank account £44.50 - Thank you

3 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from start to finish.

Great service from start to finish.
got a quote, left my details and received a call to confirm. car was collected and paid full quoted price. never scrapped a car before so wasn't sure how to go about it but these guys made it so simple. also gave the best price for my scrap.

10 de março de 2022
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais