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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

They have great quality and the shipping is normal I’ve ordered a couple different things from them and I’m impressed! They always reach out when I text 8/10 service!

Avaliado com 1 de um total de 5 estrelas

Ordered a package with one hoodie on feb 27 and it’s currently march 15th,and I have not received my package yet,and I’m starting to feel like I’m being scammed.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve Bought About 6 Pairs Of Shoes And They All Were Perfect Also Great Costumer Service

Avaliado com 5 de um total de 5 estrelas

It is reliable and the products are of good quality, although it takes a little while, but it's worth it.

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Roupas

Escrito pela empresa

EM Sneakers is committed to making it easier for all those who love sports and pursue fashion to get their favorite shoes. The emergence of reps sneakers brings us closer to this goal. The word "reps" in reps sneakers has become popular in recent years, but reps sneakers first appeared in the late 20th century, when people didn't know what the word "reps sneakers" meant. But now, reps sneakers has developed for more than 50 years, forming a unique culture and soul, and is welcomed by most people. The reps sneakers we sell today have received unanimous praise, and they all recognize our products. After understanding the culture and spirit of reps sneakers, EM Sneakers has also formed its own unique culture and philosophy. Over the years, EM Sneakers has been insisting on providing 1:1 quality reps sneakers, and has continuously derived different brands of reps sneakers. In terms of shopping, EM Sneakers constantly updates products and follows the trend. In terms of logistics, we have a complete transportation process and cooperate with many transporters. If you have any questions, please contact EM Sneakers' customer service directly. We will enthusiastically answer customers and try our best to solve all problems.By communicating with our customer service, you can feel that EM Sneakers' philosophy is implemented in every aspect.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

22 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love everything arrived with…

I love everything arrived with excellent quality even with the shopping bag as if we had bought it in the store in person

But what I like the most is the customer service they always answered every question we had since my son and I had some doubts with the sizes and of course they helped us excellent service

21 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

QC link

QC link took a lil longer.

27 de março de 2026
Avaliação não solicitada
logotipo da emsneakers.com

Resposta de emsneakers.com

Friend, thank you for your support! 💗 Our QC preparation time is generally as follows:

👟Shoes QC takes 1-3 days.

👕Clothing/Accessories QC takes 3-5 days.

If it exceeds these times, it may be because the product sold out quickly and we need to restock, or it may be a custom-made style. However, we will inform you of the special circumstances of the product and provide a gift as compensation. If we are not able to notify you in a timely manner, we will strive to improve. Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

Ordered a package with one hoodie on…

Ordered a package with one hoodie on feb 27 and it’s currently march 15th,and I have not received my package yet,and I’m starting to feel like I’m being scammed.

3 de março de 2026
logotipo da emsneakers.com

Resposta de emsneakers.com

During February, we observed the Lunar New Year holiday, during which our property management services and suppliers were temporarily suspended.
However, prior to the holiday, we communicated with all our customers; any customers experiencing shipping delays were offered a complimentary pair of Chrome Hearts socks as a gift.
We are confident that our customer service team has already reached out to you. Furthermore, as logistics operations have now fully resumed, the shipping status of your order has undoubtedly been updated. Should you have any further questions, please feel free to contact our online customer support team.

Avaliado com 1 de um total de 5 estrelas

Stil haven’t received item

Stil haven’t received item

28 de fevereiro de 2026
logotipo da emsneakers.com

Resposta de emsneakers.com

During February, we observed the Lunar New Year holiday, during which our property management services and suppliers were temporarily suspended.
However, prior to the holiday, we communicated with all our customers; any customers experiencing shipping delays were offered a complimentary pair of Chrome Hearts socks as a gift.
We are confident that our customer service team has already reached out to you. Furthermore, as logistics operations have now fully resumed, the shipping status of your order has undoubtedly been updated. Should you have any further questions, please feel free to contact our online customer support team.

Avaliado com 2 de um total de 5 estrelas

Didn't ship in time

Didn't ship in time, i was speaking to someone for help and they were talking junk to him about me, responding to him but not me ( the customer ) about why my order hasn't been shipped or delivered.

2 de março de 2026
logotipo da emsneakers.com

Resposta de emsneakers.com

During February, we observed the Lunar New Year holiday, during which our property management services and suppliers were temporarily suspended.
However, prior to the holiday, we communicated with all our customers; any customers experiencing shipping delays were offered a complimentary pair of Chrome Hearts socks as a gift.
We are confident that our customer service team has already reached out to you. Furthermore, as logistics operations have now fully resumed, the shipping status of your order has undoubtedly been updated. Should you have any further questions, please feel free to contact our online customer support team.

Avaliado com 3 de um total de 5 estrelas

They didn’t reply on questions we had…

They didn’t reply on questions we had until the shoes were delivered. We thought something was wrong due to long delivery time. But in the end we got everything!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da emsneakers.com

Resposta de emsneakers.com

Sorry, friend, there is a time difference between us.

However, as long as you contact us via email or WhatsApp, we will reply within 24 hours (excluding holidays, which may cause delays).

We provide cross-border services. Due to the need for manual handling of customs duties and clearance procedures, logistics may be delayed during peak seasons. Therefore, please wait for updates. We hope you receive your desired goods.

Thank you for your feedback. We will strive to improve our response speed and logistics efficiency.

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