Banner for Energie Fitness - Highbury

Energie Fitness - Highbury Avaliações 

206
O TrustScore é 4.5 de um total de 5

4,4

Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP London, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely local gym with approachable, friendly and knowledgeable staff. Great classes- I attend the yoga and pilates here- never disappointed with regular helpful teachers. Great value for money.

Avaliado com 5 de um total de 5 estrelas

I have been a engergie gym member for over ten years. I like attending Holloway gym because I love spin class with Petra, and staff (Jade and David) are really helpful friendly and supportive Th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really enjoying this gym. Venus is incredibly kind and given I was nervous joining the gym she always makes me feel comfortable and welcome, especially on my first day.

Avaliado com 1 de um total de 5 estrelas

I emailed last month to cancel my membership and didn't get a response. It's meant that I have paid another months fee and it won't cancel till the end of next month. I emailed again this week and sti... Ver mais


Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. Academia de Ginástica
  3. Aula de Ginástica
  4. Academia
  5. Personal trainer

Escrito pela empresa

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Escrito pela empresa

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Informações de contato

  • Energie Fitness Gym Highbury & Islington, 555 Liverpool Road, N7 8NP, London, Reino Unido

4,4

Excelente

O TrustScore é 4.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(206)

596 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Expect mad aircon, always too cold

The only big issue in this gym is the air conditioning, which is awfully insane.
It’s always on, even when it’s freezing cold already, and there is absolutely no need for it. Moreover (and this is the worst) the strong cold airflow hits you directly (especially if you’re doing squat or bench press), and this is very bad. Many people complain about it, but it makes no difference whatsoever. The staff sometimes will agree to set it to a more acceptable power, but even then nothing happens.
I wonder
1) if they know how to use the system (there should be a way to set the splitters in a way that they do not blow on us);
2) how they do not realise that, besides the fact we risk to catch a pneumonia at every session, just training itself becomes dangerous (cold muscles are more prone to contracture or worse).

If it wasn’t for the above, quality/price is definitely a good gym.

29 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi,

Thanks for taking the time to write a review. I’m so sorry about your unfortunate experiences at énergie Fitness with the air conditioning.

Please know that we take complaints very seriously and I will pass your comments on to management. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out.

Please do not hesitate to reach out if there’s anything further we can do.

Avaliado com 5 de um total de 5 estrelas

I have everything I need in the gym

I have everything I need in the gym the staff are super friendly and it’s a good price too nothing to complain about

29 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Armand,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Avaliado com 4 de um total de 5 estrelas

Does the job

Does the job. Staff are super helpful. Friendly environment for all levels.

28 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi there,
 
Thank you for taking the time to review us. Our team members will be thrilled to hear that you had a great experience with them at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

If you have any suggestions for improvement please run it past a member of staff and they will be more than happy to listen.

Thanks again – we appreciate it!
 
énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

Very kind staff when I came to register…

Very kind staff when I came to register in the gym
Not a lot of people in the mornings so i can exercise without stress.

28 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi BC

Thank you for the 4 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Avaliado com 5 de um total de 5 estrelas

Spot on.

Nice run, clean and friendly local gym. Highly recommended.

28 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Gerard,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Avaliado com 5 de um total de 5 estrelas

Very friendly,helpful staff

Very friendly,helpful staff.
However,the cleanliness of the men's showers and toilets could be better.

28 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi there,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Avaliado com 5 de um total de 5 estrelas

Its not pricey and plus its close to my…

Its not pricey and plus its close to my home. I would defo recommend

27 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Josephine,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Avaliado com 1 de um total de 5 estrelas

Good morning Sir,

Good morning Sir,
I am very disappointed with the help that the academy gives to its students. When I looked for them, I said .... do you help me understand the devices and how to make and work them ??? the answer was positive, anyone is interested for positive responses. But it was the other way around, I had a follow-up day and the training washed my hands. ... as I said before, nothing more was done or said. JUST A DAY OF AID. Of course I did it alone ....... Last week I did a wrong exercise and ended up in a massage parlor because I did a wrong exercise and it gave me a very strong muscle pain in my back. ,, I had to pay £ 40.00 pounds.I still have until February 13 to exercise. Today I come to the academy and I want to speak to the manager or the ok manger., Thank you
Marilen

25 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Marilene,

Thanks for taking the time to write a review. I’m so sorry about your unfortunate experience at énergie Fitness.

Please know that we take reviews like this very seriously so I will pass your comments on to the team. We listen to our members daily in our quest to continually improve.

Avaliado com 5 de um total de 5 estrelas

Great facilities for a very decent price.

Equipment is well-varied, lots of accessible workouts available, gym areas are spacious and easy to utilise, there's lots to do considering how low the monthly fee is compared to some less impressive gyms.

25 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Stephan,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

A good value gym overall

This gym is very good value overall, however when things break it can take a while for them to be fixed - the lockers in the changing rooms are a case in point, however these have now (thankfully) been replaced. They could do with some window blinds for when it's sunny. Also, the music is rather weird for a gym and seems to be someone's personal playlist than tunes that are uplifting and motivating!

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hey Rebecca,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

Effective, no frills

Generally excellent service for the price. Locker room facilities not great, showers are bad but the machines are usually well maintained. I get my workout in without trouble.

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hey Emily,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.

Thanks again,

énergie Fitness Central Team

Avaliado com 5 de um total de 5 estrelas

Friendly staff and wonderful place to…

Friendly staff and wonderful place to work out

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

Good morning

Good morning, I am so happy coming in,
Anyway if I have just started with the gym. It is my first month.
Thanks for all.
Jose Roberto Batista

23 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Jose,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

Great gym!

Great gym, clean and spacious. Nice people, good atmosphere!

22 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Farfa,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Avaliado com 4 de um total de 5 estrelas

It’s been good so far and I am getting…

It’s been good so far and I am getting used to the feeling of the gym

22 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Jason,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Avaliado com 5 de um total de 5 estrelas

Favourite London Gym

Clean, spacious & friendly!

22 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Diane,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Avaliado com 5 de um total de 5 estrelas

A good gym

A good gym. Friendly staff. Located in a good area. A nice place to relax. Not too expensive. Cool air conditioner

22 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

énergie Fitness Central Team

Avaliado com 5 de um total de 5 estrelas

This gym is just great

This gym is just great, I am a member for many years and feeling always fantastic when I am there and after as well. Thank you for adding more yoga classes, yay 😊👍.

21 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Avaliado com 3 de um total de 5 estrelas

There is no supervision in the weights…

There is no supervision in the weights area. This results in men putting more weight on bars and as a result drop them in an uncontrolled way causing huge alarming bangs. As someone who suffers from PTSD this causes me great distress and discourages me from using the gym as often as I would like.

21 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hey Craig,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Avaliado com 5 de um total de 5 estrelas

Great gym and great price

Great gym and great price. Very happy I’ve signed up and the staff are always around and helpful if needed.

21 de fevereiro de 2020
Avaliação não solicitada
logotipo da Energie Fitness - Highbury

Resposta da Energie Fitness - Highbury

Hi Paul,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais