Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... Ver mais

Localização
Trocar localizaçãoUnit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB
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Veja o que dizem as avaliações
Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... Ver mais
I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... Ver mais
The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Escrito pela empresa
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
Informações de contato
Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, Reino Unido
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
concerns have arisen regarding the…
concerns have arisen regarding the current manager's behavior and professionalism. I has been a member of the gym for a considerable period of time and has increasingly felt uncomfortable due to interactions that she believes have crossed professional boundaries. Rather than creating a supportive and respectful atmosphere, some of the manager's conduct has left her feeling uneasy and, at times, unsafe.
Most people attend a gym not only to improve their physical health but also to become part of a positive community, meet like-minded people, and feel comfortable in their surroundings. While management has every right to enforce rules and maintain standards, there is an important distinction between carrying out managerial responsibilities and becoming overly involved in members' personal interactions or creating an environment where members feel judged or uncomfortable. Kettering Branch - SEAN ( Manager )
Been going to this gym 3 years now and…
Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really think of is that some machines are limited in the case or changing it's settings and distance but even then it's manageable.great gym.
WHAT A DISGRACE!!!
This gym is an absolute disgrace when it comes to customer service. The staff were dismissive, unhelpful, and clearly uninterested in treating members with even basic respect. Simple questions were met with attitude, issues were ignored rather than resolved, and it genuinely felt like once they had your money, they couldn’t care less.
For a place that’s supposed to promote discipline and professionalism, the way customers are treated here is embarrassing. There is no accountability, no clear communication, and no effort to make things right when problems arise. I’ve been to many gyms, and this is by far the worst customer service experience I’ve had.
If you value your time, money, and being treated like a human being, do yourself a favor and look elsewhere.
Good location but need more machines for exercise
The gym is located in a good location. I've been going to the gym for 2 years. I only use the part with machines and dumbbells. I don't like the fact that every time a machine breaks down, we have to wait a long time for repairs (up to 3 months).
On social media, staff mainly favor only new participants in a visible way. I do not recommend taking part in competitions organized by the staff because they behave dishonestly. So much so that they deleted me from social media for making me inconvenienced by drawing attention to them.
Parking is free for 4 hours but sometimes the parking company makes a mistake and issues you a ticket for parking over 90 minutes. Unfortunately the gym manager will not help you. Personally I received a summons for a parking ticket and if I lose the court case I will have to pay over £600.
Love the gym
Love the gym. Im here years now. Very friendly Team. Equipment maintence top noch. My fav. Place to Be.

Resposta da Energie Fitness - Kettering
They charge £20 for a single failed…
They charge £20 for a single failed direct debit. That's not on.

Resposta da Energie Fitness - Kettering
I really love the gym everything about…
I really love the gym everything about it is amazing and I had a great time

Resposta da Energie Fitness - Kettering
I like the classes very good and staff are very nice to everyone
The company is always ready to serve customers

Resposta da Energie Fitness - Kettering
I do not recommend
The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me is a disadvantage, the fact that the mirrors are few and narrow, you can not see if you are doing an exercise correctly or not.
Also, you have nowhere to put your things if you go to the gym after 10 o'clock.
For the subscription price you have, you should really make some improvements.
Response: Yeah, there are only 6 lockers and everyone else is using the floor near them most of the time..

Resposta da Energie Fitness - Kettering

Resposta da Energie Fitness - Kettering
I'm sorry but I don't feel like I can…
I'm sorry but I don't feel like I can breathe when I'm in the gym it's to slow and I just want to cancel my membership

Resposta da Energie Fitness - Kettering
Great team working here.
The team that work here are always so helpful and friendly and it is such good value for money.

Resposta da Energie Fitness - Kettering
The staff is so welcoming and friendly
The staff is so welcoming and friendly
I've just started I have no complaints so far so good

Resposta da Energie Fitness - Kettering

Resposta da Energie Fitness - Kettering
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