Two stars because my withdrawal took almost 3 weeks. If not FXCLAIM'S Support that handled my case with EPFX, it would be impossible.
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Veja o que dizem as avaliações
1000/10 recommend EPFX as a broker if you're over all the bs with brokers these days and looking for a new broker, I've been trading with Vantage and IC markets for the last several years and theres a... Ver mais
A empresa respondeu
10/10 customer experience! Kyc process went quickly with support keeping me updated with every step. Took me a few seconds to open a live account and start trading the various account options also cat... Ver mais
A empresa respondeu
If you are a beginner, intermediate or professional retail trader EPFX is the most efficient broker for you. It has all what traders enjoy about a broker. Am talking about tight spread, low commission... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
EPFX is a highly regulated Forex Broker. Multiple platforms including; MetaTrader 5, cTrader and ZeroX Trader. Trade Forex, Indices, Metals, Cryptos and Stocks with Raw Spreads on a true Regulated ECN Broker. Deposit and withdrawal using 12 different methods and take advantage of 24/7 customer support.
Informações de contato
1 Hood Avenue Rosebank, 2196, Johannesburg Gauteng, África do Sul
- +1 888 239 7924
- support@epfx.com
- www.epfx.com
I've traded with EPFX since they opened…
I've traded with EPFX since they opened back in 2022 and operated my fund with them since. Never any issues and the support team is always super helpful.
10 de maio de 2024
Avaliação não solicitada
I wish they would do a swap free…
I wish they would do a swap free account but other than that this broker is legit. Literally my only complaint so far.
9 de maio de 2024
Avaliação não solicitada
Eltaher shalom AKA ( PRO TARDER ) TURNING 200K TO 11 MILLIONS documented live in youtube
i came here after seeing Eltaher Shalom FX trader trading live and flipping his account with a starting balance of 200k into 11 million in a few weeks and he made 2,5 million dollars withdrawn and was quickly approved by EPFX broker, tbh This sounds to good to be true and even tho Im not joining the broker yet but ill give IT the benefit of the doubt and say this is a broker that I can myself TRUSTING and consider doing long term business with u guys, cheers
1 de maio de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Zac!
.
We are thrilled that you view our firm this way! We do process every withdrawal in 2 hours or less. 2 Hours is our maximum threshold reserved for peek times of traffic. Our financial department is available 24/7 and in most cases, the withdrawals are approved almost as soon as they come in! Our commitment is to never make you wait for your funds like other brokers do and process them as quickly as possible.
this broker is scamer
this broker is scamer They laugh at people for bringing them to the platform with a no-deposit bonus. Then they remove it in order to defraud you after depositing to access unreal data.
24 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Ambasador!
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We are sorry for you to feel this way towards our firm. We would like to clarify that we have not laughed at anyone and that the Sign Up Bonus was ONLY for traders that registered through Amir Alis link. If you would have read the instructions for this Sign Up Bonus Promotion, you could have taken advantage of it.
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Furthermore, you have never deposited funds with our firm so there is no way we could "Defraud" you of your deposit when a deposit never happened.
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Lastly, yes you are correct. We do require a KYC check just like every other regulated brokerage in the industry. You may be used to trading with unregulated brokers that do not require a KYC check but this is not how we operate. We are licensed and regulated in multiple jurisdictions and to adhere to the laws enforced by our regulators, we are required to obtain a KYC check on every single trader that uses our platform and submit those checks to our regulators.
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If you would like to share more about your awful experience due to not following instructions, we would love to hear more about it! Please send us an email at support@epfx.com with a subject line TrusPilot.
The EPFX Academy goes hard
The EPFX Academy goes hard! So many awesome videos in there that have loads of value. 10/10 recommend
3 de maio de 2024
Resposta da EPFX
Hello Roman!!
Thank you for your kind words regarding our EPFX Academy! Our team has spent a lot of time curating the academy content! Be sure to check out our Daily Chart Markup videos where our expert analysts post multiple videos per day marking up your favorite pairs helping you see the markets like a pro!
I use cTrader and its hard to find a…
I use cTrader and its hard to find a regulated broker that has it. So far so good I guess.
3 de maio de 2024
Resposta da EPFX
Hello Boris!
We are happy to hear your experience so far has been great! We wish to serve you in everyway and look forward to our continued relationship. If there is anything we can ever do for you, please just open a helpdesk ticket and our staff will assist you with your needs 24/7!
Resposta da EPFX
Hello Uwe!
We appreciate the love and the kind words! Our teams dedication to providing our traders the very best experience is unmatched. We are excited to continue launching new features and updates, giving our traders as many edges in the markets that we can!
Watched Protrader from YouTube on live…
Watched Protrader from YouTube on live stream withdraw $100k live and it only took like 20 minute and he got the money. I withdraw 200 from IC and had to wait almost 2 days!
1 de maio de 2024
Resposta da EPFX
Hello Oskar!
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Thank you for your review and the kind words! Our standard withdrawal processing time is 2 hours or less but in most cases unless during peek times, they are approved as soon as they are submitted!
Support goes above and beyond
Support goes above and beyond. Everytime I open a ticket they get me sorted and always respond fast. With exness it always takes forever.
25 de abril de 2024
Resposta da EPFX
Hello Darren!
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Thank you for the kind words for our support staff! Our support staff works around the clock 24/7 to serve our traders! We are grateful to have you on the team with EPFX and look forward to our continued relationship!
Fake broke
Fake broke. No Bonus granted even after full verifications...!
26 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Adeel!
.
We are very sorry for you that you were not able to take advantage of the Sign Up Bonus. This bonus promotion was exclusively for traders that signed up under Amir Alis referral link and we made this clear many times. Your IB, Asad, was one of the individuals that were misleading traders explaining that all they had to do was sign up and open a support ticket to get it but this was never the case.
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We would love to make this up to you by offering you this weeks bonus program that started today! Please login to your EPFX account and view your messages to learn more about this weeks bonus promotion!
Did a larger withdraw and they made me…
Did a larger withdraw and they made me upload a selfie holding my passport which was weird but it was still a quick process and I kinda feel good knowing they arent letting someone withdraw my funds.
24 de abril de 2024
Resposta da EPFX
Hello Jan!
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We are thrilled to have you on the EPFX team and for your kind words! Yes, any withdrawal over $25,000 must go through this procedure as it is part of our process to keep our clients funds protected.
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While we know it may be annoying, I am certain we both sleep better at night knowing your funds are safe!
Scaaaaaaam don’t use this broker u…
Scaaaaaaam don’t use this broker u can’t withdraw your money waste of time and waste of money
25 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Mehdi!
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We are saddened to see your review so soon after signing up with us! We did review your account and are very confused by your review. You have never made a deposit with our firm so we are very confused how you were not able to withdrawal since you never had funds in our platform.
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We would love to hear more from you and figure out exactly what you mean. Please write us an email to support@epfx.com with the subject line Trust Pilot.
What a scam broker
What a scam broker, they just only want your personal data, they ignore me when i want to withdraw my profit
25 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Mochamad!
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We understand your frustration with the KYC process. As a strictly regulated broker, we must process a KYC with EVERY one of our traders. This data MUST be reported to our regulators in order for us to maintain our regulatory licensing. This is standard procedure with any regulated firm so for that we do apologize.
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We did review your account and we see no deposits to your wallet have ever happened. We are very confused what you mean by "ignore me when I want to withdraw my profit" as you have never had funds in a trading account with us.
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We would love the opportunity to hear more from you regarding your issues with our firm. Please write us an email to support@epfx.com with a subject line of Trust Pilot!
This is totally fake broker
This is totally fake broker - just drama not withdraw display msg only account for Amir ali ? who is amir ali this is broker play game with every one
25 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Mati!
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You are 100% correct for the Sign Up Bonus Program. This was a promotion exclusively for traders that used Amir Alis referral link and we made this clear in all of our communications about this promotion.
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Sadly, you signed up under Asads referral link who was one of the individuals who was misleading traders telling them they could sign up and open a helpdesk ticket to get the bonus which was never the case. For that, we empathize deeply with your frustration.
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We would love to hear more about your inability to withdraw funds. We have reviewed your account and you have never made a deposit with our firm so we are very confused how you were not able to withdraw funds if you have never deposited them with us.
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It would be really nice to hear back from you on this matter! Please send us an email to support@epfx.com with the subject line Trust Pilot!
Quality Brokerage Services
The most innovative technological trading platform.
Thanks for resolving my technical issue the sustenance has arrived in my bank thanks for being patient and understanding my frustrations.
I'm looking forward to working on partnerships in South Africa.
24 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Marumo!
We hope you are well and are sad to see your frustration. We do want to point out that we do not currently offer a deposit bonus so we are uncertain what you mean. We were able to locate your account and it seems you never deposited funds so we are very confused when you say "steal funds".
It would be really nice to hear back from you so we could possibly help you through your issues. Please give us and email to support@epfx.com with a subject line TrustPilot.
Resposta da EPFX
Hello Arvona!
We are saddened to see this review and would love to hear more about why you feel this way. We are very much a real broker and would not be able to have multiple regulatory licenses if we were a "fake broker".
We would really love to hear back from you so we can see what your specific issues may be. Please send us an email to support@epfx.com with a subject line TrustPilot.
Fake Broker A rogue broker stole my…
Fake Broker A rogue broker stole my documents.
24 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Manvendra!
I hope the message finds you well. We apologize this is how you feel towards our firm. You must understand that KYC Verification is a standard process when signing up to trade with a financial institution. We do not steal documents from people, we simply must verify each of our traders identities to adhere to the laws enforced by our regulators. This process is optional as you are not required to trade with our firm.
We would very much like the opportunity to chat about your experiences. Please send an email to support@epfx.com with a subject line TrustPilot.
Totally fake broker any time archive…
Totally fake broker any time archive account bed service very high spread
24 de abril de 2024
Avaliação não solicitada
Resposta da EPFX
Hello Adil!
We have reviewed your account and your account was archived just as every account for the Sign Up Bonus promotion was archived. This was communicated many times leading up to the archiving of your account from the very first day of the promotion. We understand your frustration and would love the chance to hear more from you!
Please send us an email to support@epfx.com with the subject line TrustPilot.
Raw spread account really has raw…
Raw spread account really has raw spreads like no joke! Only trading small balance but I'm getting in literally where price is... Never going to another broker PERIOD.
23 de abril de 2024
Resposta da EPFX
Hello Frederick!
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Thank you for the kind words! We are thrilled to hear that you love our spreads! Our team has invested a great deal of time building our liquidity aggregation hub that is responsible for such low spreads.
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As a commitment to serving our traders, low spreads are essential to give our traders an edge in the markets!
They have a super easy to use…
They have a super easy to use dashboard, perfect for both beginners and experienced traders. Smooth trading experience guaranteed with these guys. Happy to see some competition for IC.
22 de abril de 2024
Resposta da EPFX
Hello Christopher!
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We appreciate the five stars and kind words about your experience! We pride ourselves in over-delivering to our traders. From raw spreads to our education academy, we want our traders to have an edge in the fast paced markets!
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