Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It absorbs beautifully without leaving any greasy residue, and the scent is absolutely divine. My hair felt softer, healthier, and more manageable. A game changer!

Avaliado com 5 de um total de 5 estrelas

I had a great experience purchasing these amazing products from Ekwy at Curl Treats Festival last weekend. And I’ve been having a mind blowing experience using the products on myself and my two young... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been natural since 2015 and after trial and error can confidently say i have found my staple products! I did wince initially at the price but have just finished the 200ml aftwe starting off wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found Equibotanics product absolutely amazing. The results over time have been fantastic. I am menopausal and found my edges were thinning which was making me not confident and stressful. Since using... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de bem-estar
  2. Fornecedor de Produtos de Beleza
  3. Loja de produtos para cabelo
  4. Farmácia

Informação fornecida por fontes externas variadas

Equi Botanics promises to only use pure, wholesome and high performing plant actives to give you hair you've always dreamed of - healthy, happy hair. Join us.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Begin Your Hair Journey

To start with, my experience was daunting because my packjage didn't arrive when expected! That said, Equi Botanics addressed my concerns in a very professional and reassuring way. This renewed my confidence and excitement to use the products. The products are well presented and intensifies excitement to begin your hair journey with them, no matter the condition of your hair. Thank you, Equi Botanics🤗

10 de janeiro de 2023
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Sharon!

Thank you for your positive review on our products, and the kind words on our customer support. We are glad to have you onboard and our goal is for you to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 1 de um total de 5 estrelas

I have cancelled my order

I have cancelled my order - 2nd arrived without requirement. I have not received confirmation even though I have asked for it

8 de janeiro de 2023
logotipo da Equi Botanics

Resposta da Equi Botanics

Hey Diane,

Thanks for taking the time to leave us a review.

We are sorry to hear that you didn't have the best experience with us. Upon checking, you had an active subscription that was ongoing the time you wrote to us. Already your next order was due and had been dispatched. We weren't able to make any further changes.

I can confirm we've cancelled the subscription as you requested and shouldn't receive any orders going forward. Apologies for the inconvenience.

Equi Botanics Team

Avaliado com 4 de um total de 5 estrelas

Good quality product

Good quality product, nice slip feel to hair. Har is clan and fresh after and not stringy as with some other shampoos.

9 de setembro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Lady E!

This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Fantastic products

Fantastic products. I have experienced brilliant results with these products that’s why I am an ardent returning customer.

29 de novembro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Bibi!

This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

I used the products but i think i…

I used the products but i think i reacted my hair was falling off had a refund

4 de janeiro de 2023
logotipo da Equi Botanics

Resposta da Equi Botanics

Hey Rosie,

Thanks for leaving us a review and sharing your experience.

We are glad we could be of help. Cheering you on in your hair care journey.

Best wishes,

Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

These products are brilliant

These products are brilliant, the cleanser leaves my scalp feeling fresh and clean, the oil is not heavy and is easily absorbed in my locs, my hairline is regrowing after too much styling.

22 de julho de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Olga!

This is so nice to hear:) Thank you for your positive review on our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 1 de um total de 5 estrelas

The products didn't work for my hair…

The products didn't work for my hair and I really didn't like the lemony smell. I heard about it on the BBC.

31 de agosto de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hey Renee,

Sorry to hear that the products didn't work well for you!

If you don't mind, we'd love to hear more information. How your hair responded to the products. Any feedback if there's anything we can do better from our end.

Best wishes

Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Marula Oil Leave in conditioner

Marula Oil leave in conditioner is a lovely product which leaves my hair soft and my natural curls bouncy and without the mousse crunch! I discovered this product through The Times Beauty Awards and ordered through Equi for a prompt delivery. I will be reordering when I am nearer the end of my current product.

17 de junho de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Suzanne!

This is so nice to hear:) Thank you for your positive review on the Marula Leave-in Conditioner, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 4 de um total de 5 estrelas

Hair is lovely and soft after using the…

Hair is lovely and soft after using the product and smells beautiful.

5 de setembro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi there!

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Happy Hair

Since using Equi Botanics Shampoo and Conditioner over the past few months my locs have started to get stronger and thicker. Very pleased.

25 de agosto de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Flavia!

Just as you, we are definitely delighted by the progress:) Thank you for your positive review of our products.

We are thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Equi botanics provided a excellent…customer service

Equi botanics provided a excellent customer service.
Had an issue and it was resolved with no hassle no fuss.
Thank you. 5/5
Mrs June Lindo
Customer

13 de agosto de 2022
Avaliação não solicitada
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Mrs June,

Thank you for your positive review. We appreciate your kind words for our customer service. It was an absolute pleasure helping you out. Cheering you on this hair care journey!

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Good value for money and lovely job…

Good value for money and lovely job this cleanser does.

31 de julho de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Josephine and Louis!

This is so nice to hear:) Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits. Our goal is for everyone to experience the hair they deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

These products have given my hair the…

These products have given my hair the health I have been dreaming of! I was a brunette that now has chemically processed, icy-blonde hair for the last 2 years. To boot, my hair is also naturally curly. By now I would be running to get my stiff, split, 'crunchy' ends chopped to avoid that dry, straw look in between appointments. I had tried everything to stop it from looking so dry and splitting but nothing worked until I found Equi Botanics!! I've been consistently using the shampoo, leave-in conditioner, and hydrating mask ... gamechangers! I see it working and my hair has never been more moisturized, frizz free, and smooth. My curls just drink it up! So happy to say that I won't be running to get my hair trimmed anytime soon because there are no split ends in sight! My hair is finally able to grow out longer. What a dream!

20 de maio de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Maria

This is so nice to hear:) Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 4 de um total de 5 estrelas

Nice product

Nice product, makes my hair soft. Good detangle product. I have very long hair and product will not last and for that reason I will not buy again. As mention lovely product

22 de abril de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Mo

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve.

Good to note, the products are highly concentrated and a little goes a long way and like the Leave-in it disappears on application as it penetrates the hair shaft.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes
Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Equi Botanics Black Seed Hair Serum was…

Equi Botanics Black Seed Hair Serum was a good product I will highly recommend it to someone else.
I have really improved my hair growth.
I would purchase it again.

Thank

12 de março de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Nicole

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant. Highly recommend all their products.

8 de março de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Catherine

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

Beautiful products that make your hair…

Beautiful products that make your hair feel incredible!!!

25 de fevereiro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Emma

Thank you for your positive review of our products, I am thrilled to hear you are enjoying the benefits and experiencing the hair you deserve. Cheering you on!

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 1 de um total de 5 estrelas

Still not received my order ,

Still not received my order ,
Emailing me to contact neighbours to see whether it’s been handed to them by Royal Mail is not appropriate costumer service- that’s common sense. Furthermore when I replied I’ve still not received my order there was no further response. This was more than 3 weeks ago. Where is the customer service ??

2 de fevereiro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Ejena,

Thank you for taking time to leave us a review and for your feedback.

We are so sorry for the inconvenience caused. As Royal Mail is adamant on having delivered the order. We'll consider sending you a replacement as soon as possible. Looking forward to help resolve this for you.

Best Regards,
Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

The staff was friendly and gave great…

The staff was friendly and gave great advise. The purchase arrived on time.

Overall in pleased with the products.

3 de janeiro de 2022
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Keisha,

Thank you for your positive review on our products. We appreciate your kind words for our customer service.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

Avaliado com 5 de um total de 5 estrelas

I love Equi botanics.

28 de dezembro de 2021
logotipo da Equi Botanics

Resposta da Equi Botanics

Hi Barbara,

Thank you for your positive review. Our goal is to have you experience the hair you deserve.

If there is anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The Equi Botanics Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais