I recently placed an order for three items, however only one item was received in the box. I have already logged this issue, but unfortunately I have not received any response so far. I have al... Ver mais
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Veja o que dizem as avaliações
Really good quality had to return my first order as jumper was too big but return was easy and replacement was shipped in no time , I am a first time customer but will definitely be back!
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... Ver mais
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
Informações de contato
High Street 281, LN2, Reino Unido
- info@eqvvs.co.uk
- www.eqvvs.co.uk
4,0
Muito Bom
482 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 27% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Swift
Easy, a very simple, extra quick delivery and really pleased with the quality.
Top site
17 de maio de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks for the great feedback! We're really pleased to hear everything was smooth from start to finish, and that you’re happy with the quality too. Appreciate the kind words, and we hope to see you back on site soon.
Thanks,
EQVVS
Great item and the fastest delivery…
Great item and the fastest delivery I’ve ever had.
Great experience, will shop again.
26 de maio de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks so much Gavin for the brilliant review! We're glad to hear the delivery was nice and speedy and that you’re happy with your item. It’s great to know you had a smooth experience – we’ll look forward to seeing you back again soon.
Thanks,
EQVVS
Resposta da EQVVS
Consider us happy, grateful, and chuffed! Thanks for the great review, Brian. We’re looking forward to your next order and will be ready with more of the same – quick answers, smooth service, and top-notch products guaranteed!
Thanks,
EQVVS
Great Service
Unfortunately I had an item delivered which was damaged in transit by the courier, A replacement in my size was showing out of stock online however a member of the team contacted me swiftly and organised a replacement from their retail store stock. Great service!
13 de maio de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks so much for the great review Craig! We were really sorry to hear your order arrived damaged – that’s never ideal – but we're glad the team could step in quickly and get things sorted for you. Really pleased we were able to source one from our store for you. We always aim to provide the best service possible, so it's great to hear you were happy with how it was handled.
All the best,
EQVVS
Great online shopping as usual with Eqvvs, great choice and prices to match and excellent customer service.
Great online shopping, lots of choice and great prices. Excellent customer service and fast delivery.
10 de maio de 2025
Avaliação não solicitada
Resposta da EQVVS
Hello again, Paul - thanks for your kind words! We’re really glad to hear you had another smooth experience shopping with us. It means a lot to know you're happy with the range, pricing, and service – and great to hear your delivery arrived quickly too. Our customer service team is all about keeping things smooth and straightforward. We Look forward to seeing you on the site again soon!
Thanks,
EQVVS
Bought a smart summer shirt and very…
Bought a smart summer shirt and very happy with the material and how well made
The delivery was so fast
12 de maio de 2025
Avaliação não solicitada
Resposta da EQVVS
Thank you so much for your great feedback! We're really pleased to hear you're loving the quality of your new summer shirt – we always look to bring in pieces that feel as good as they look. Also glad to know your delivery arrived in no time! Enjoy styling it through the (hopefully) warmer days ahead :)
Thanks,
EQVVS
Nothing wrong with the clothes I…
Nothing wrong with the clothes I ordered however you need to get a. New delivery service, I was sitting under the front window next to the front door and the driver said I was not in, so did not deliver, HE DID NOT even come to my house so I had to go to local depot shop to pick it up even though I paid for a yearly next day delivery service. So not happy
23 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Hi Raymond, thanks for the feedback! We’re really pleased to hear you're happy with your tops.
We’re sorry about the delivery issues though - we understand how frustrating that must have been. I’ve checked the tracking and completely agree that it doesn’t look like the driver made much of an effort here! I've raised this with the
local depot manager to make sure this delivery is addressed properly.
Please feel free to email us at info@eqvvs.co.uk if you have any other issues or questions.
Thanks again,
EQVVS
Good choice and value
Good choice and value. Very speedy delivery. Plus staff in the Lincoln store when I visited were very helpful.
24 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks for the great review Austin. We’re chuffed you got great value and speedy delivery. And it’s brilliant to hear the Lincoln team looked after you so well – we’ll let them know. Can’t wait to have you back!
Thanks,
EQVVS
Great service great product great price
21 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Thank you for your fantastic feedback Andrew! I’m glad to hear you enjoyed our service, product and pricing. We look forward to helping your wardrobe again soon.
Thanks,
EQVVS
Exceptional customer service
Exceptional customer service! DPD mistakenly marked my order for return to sender rather than redelivery, & EQVVS refunded my postage and sent out as soon as it arrived back to them. Highly recommend!
10 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Hello again Jamie, thanks for the great review! I'm glad the customer service team were able to get this sorted for you as quickly as possible. We like a nice smooth shopping experience for our customers but are happy to help if there is a slight hiccup. Hope to see you on the site again soon mate!
Thanks,
Dominic
I've never known a company to be so…
I've never known a company to be so organised and fast. I order things in the morning and 99% of the time they arrive the following morning. Plus they have amazing selection of products and customer service is second to none. Really nice choice of items. 5 🌟
11 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks so much for the great review Gareth! We’re really glad to hear you’ve had such a smooth experience with us. Speedy delivery, great service and a solid line-up of brands is exactly what we aim for – so it’s great to know we’re ticking those boxes. Appreciate you taking the time to leave such kind words. See you on the site again soon!
Thanks,
EQVVS
Hi there EQVVS are a very good website…
Hi there EQVVS are a very good website and was very helpful with my returns.
8 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Hi there! Thanks for the great review mate. We're happy to hear that our customer service team were able to help you out with your returns! We're also stoked to hear you like the website - we hope to see you on it again soon! Let us know if we can help with anything else.
Thanks,
EQVVS
I cannot rate the guys Eqvvs enough
I cannot rate the guys Eqvvs enough, I placed an order with a different company name to the delivery address and a staff member called me personally to ensure it was correct so nothing was lost. The correspondence was personal and extremely fast. I will definitely buy from these guys again.
5 stars from me !!!!
3 de abril de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks for the great review Naz. We like to make sure our customers get their goods delay-free so I'm glad we could sort out your delivery so quickly! I hope you like the trainers and please don't hesitate to give us a shout if you need a hand with anything in the future!
Thanks,
EQVVS
Fast efficient delivery
Fast efficient delivery. Good product
28 de março de 2025
Avaliação não solicitada
Resposta da EQVVS
Thank you for the awesome review! We're happy to hear you loved the product. It’s great to know that your delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
EQVVS
Really good customer service
Really good customer service, was very understanding and helpful during the entire process of my exchange highly recommend!
14 de março de 2025
Avaliação não solicitada
Resposta da EQVVS
Thanks for the great review Connor! We're glad the team were able to help you out and resolve the issue. Hope you like the trainers and hope to see you on the site again soon!
Thanks,
EQVVS
Had a hassle free cancellation
Had a hassle free cancellation, great customer service from Dominic , would definitely use Eqvvs again
10 de março de 2025
Avaliação não solicitada
Resposta da EQVVS
Cheers for the review Simon! We're stoked to hear that the team was able to help you out with your order. We can’t wait to have you back on the site again soon!
Thanks,
EQVVS
Super quick service well pleased
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da EQVVS
We're glad to hear you're happy with our speedy service - hope you liked your order! We appreciate your support and look forward to seeing you on the site again soon!
Thanks,
EQVVS
Super quick delivery
Bought some trainers on sale, the additional discount code didn't work, so Shannon from customer services sorted me out another code.
Great product and service!
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da EQVVS
Cheers for the review! We're glad to hear that Shannon was able to help you out here! Hope you like the trainers and hope to see you on the site again soon mate!
Thanks,
EQVVS
Murph's
Top quality menswear........
Great website, easy to facilitate through , tracking and delivery went very smoothly
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da EQVVS
Thank you for the awesome review! We're happy to hear you loved our top-quality menswear and found our website easy to use. It’s great to know that your tracking and delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
Dominic
Excellent customer service.
Excellent customer service.
EQVVS will be my first go to online shopping from now on. A special mention to Dominic outstanding customer service.
Fast delivery, fast response when you email very helpful.
Felt the whole experience shopping at EQVVS was second to none. More importantly I felt a valued customer although it was my first purchase. Other companies could learn from your Customer services.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da EQVVS
Thank you so much for the amazing review Shelly! We're so glad that you had a great customer experience with us. We value all our customers and do our best to get back to you as quickly as possible. Please don't hesitate to reach out to the team again and we hope to see you on the site soon!
Many thanks,
EQVVS
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