I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory. And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for... Ver mais
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Veja o que dizem as avaliações
I am happy with concept and basic communication with support but we didn't solve my problem and just wasted time as the company got too commercial in my opinion, although support team tries hard. It... Ver mais
I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.
Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.
Informações de contato
Reino Unido
- support@escentric.com
- www.escentric.com
4,3
Excelente
274 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Molecule One
Stopped to ask what I am wearing. Molecule One is the best scent I’ve ever worn.
18 de agosto de 2025
Resposta da Escentric Molecules
Thank you for your fantastic five-star review!
We are so glad to hear that you love Molecule 01 and that you are receiving so many compliments on it. It's truly a testament to the unique and beautiful qualities of the fragrance.
We look forward to serving you again soon!
Escentric Molecules
I love trying new scents and the…
I love trying new scents and the packaging is so sleek!
20 de agosto de 2025
Resposta da Escentric Molecules
Thank you for your review!
We are so happy to hear that you love trying new scents and that you appreciate the sleek design of our packaging. We hope you find a new favorite!
Escentric Molecules
Order #91558 - it seems I have only received a mixture of water and alcohol in the bottle.
12/08/2025 - Order #91558
03/09
I recently purchased M04 after trying it from a friend.
I understand that the scent can vary for each individual due to pH levels; however, I am unable to detect any fragrance on myself. Initially, I suspected that I had not applied enough or had become nose blind, but I also asked my partner to try it, and he could hardly smell anything either. Neither my friends nor my colleagues could perceive any notes from the M04. This is quite disappointing, as I truly appreciate the concept of a unique scent and the initial fragrance I experienced from my friend's M04 bottle.
Therefore, I would like to inquire whether the formula has changed in the past few months and if weather conditions might have affected the perfume, causing it to deteriorate? I can only detect alcohol, and I am not alone in this observation.
Escentric Molecules are not the most affordable option, yet it appears that the scent and projection of the perfume have been underwhelming, leading me to question whether I would choose Escentric Molecules again in the future.
I have set a email to support escentric , however I never received a reply.
it seems I have only received a mixture of water and alcohol in the bottle.
- 04/09 - reply
I have reached out by email twice with no response.
Also, I use the product once from a friend and bought a bottle for myself. so I could not be desensitized from as I have barely used.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Escentric Molecules
Thank you for your review.
The formula for Molecule 04 has not changed, and as a singular molecule fragrance, it can become less easily detected over time. We recommend taking a short break from the fragrance to help reset your senses.
We want to get to the bottom of this for you. Please send another email to support@escentric.com with your order details and any additional information, and our team will be able to assist you further in resolving this issue.
Escentric Molecules
Resposta da Escentric Molecules
Thank you for the wonderful five-star review!
We are so happy to hear that you love our packaging and that you're enjoying the fragrance. We look forward to serving you again soon!
Escentric Molecules
Delivered my 100ml order for free…
Delivered my 100ml order for free within 2 days as usual. Also received 5 free self chosen samples- thank you
18 de agosto de 2025
Resposta da Escentric Molecules
Thank you so much for the five-star review!
We're so happy to hear that your order arrived quickly and that you're enjoying your samples. We appreciate your continued support and look forward to your next order!
Escentric Molecules
Superb customer service from Daniel
Superb customer service from Daniel, replied quickly and dealt with my query brilliantly. Love their fragrances too. One happy customer here who would 100% recommend 😃
1 de setembro de 2025
Avaliação não solicitada
Resposta da Escentric Molecules
Thank you for your fantastic five-star review!
We are so happy to hear about your experience with Daniel, and we'll be sure to pass your kind words on to him. We're thrilled that you love our fragrances and that you would recommend us.
We truly appreciate your support and look forward to serving you again!
Escentric Molecules
Love the Patchouli scent
Love the Patchouli scent and the atomizer... the refills are a good value and I can take it on the go! My purchase was nicely packaged. I do wish shipping was not quite so expensive (I live in the U.S.)
18 de agosto de 2025
Resposta da Escentric Molecules
Thank you for your five-star review!
We're so happy to hear that you love the Patchouli scent and the ATOM.iser, and that the packaging was to your liking. We appreciate your feedback regarding the shipping costs, and we are constantly looking for ways to improve our service.
Escentric Molecules
Best smell ever
Service is brilliant it's the only perfume I wear and I just love ❤️ it 💖
18 de agosto de 2025
Resposta da Escentric Molecules
Thank you for the wonderful review!
We're so happy to hear that you love our fragrances and that we're your signature scent. We appreciate your loyalty and can't wait to serve you again!
Escentric Molecules
Resposta da Escentric Molecules
Thank you for you review! We're so glad to hear you're pleased with our high standard of service. We truly appreciate your feedback!
Escentric Molecules
Good Buy , good price
Aside from selling an authentic, quality product at a reasonable price , I appreciate the packaging and timely arrival of both my orders
21 de julho de 2025
Resposta da Escentric Molecules
Thank you for your wonderful 5-star review! We're so glad to hear you're pleased with the quality of our products, pricing, packaging, We truly appreciate your feedback on both of your orders!
Escentric Molecules
Resposta da Escentric Molecules
Thank you for the review! We're so glad you love our scents and that your ordering and delivery experience was fast and smooth. We truly appreciate your feedback!
Escentric Molecules
I love the smell of their products and…
I love the smell of their products and ordered a discovery set … after a few weeks two of the perfumes smelled awful, I emailed thinking that they had soured in some way and they could replace. I was told that this is because based on a single aroma-molecule, Iso E Super and that I had developed olfactory fatigue and should stop wearing for a month ! I questioned this as I hadn’t worn daily and was then told Molecule 01 is intentionally subtle and can be difficult for some people to detect depending on individual sensitivity. Olfactory fatigue isn't just a result of daily wear; the unique molecular structure of Iso E Super means that for some, their perception of the scent can become less sensitive even with inconsistent exposure. It's a genuine shame when that happens, especially when you love the fragrance. found it patronising and they negate any responsibility … maybe you should have this on your website before people spend money as surely you are in part being dishonest ? Very disappointing, and a real shame
9 de agosto de 2025
Avaliação não solicitada
Resposta da Escentric Molecules
Thank you for your feedback. We are truly sorry this wasn't the experience you were hoping for. We are committed to being transparent about the unique qualities of our fragrances, and we genuinely regret that the previous communication left you feeling so disappointed. We appreciate you sharing your perspective.
Escentric Molecules
What’s that scent
What’s that scent? It’s me wearing Escentric Molecule 01. I’ve worn this scent for 12 years and can’t begin to count the compliments and inquiries I’ve received in a dozen years. It’s noticeable but not strong, a remarkable scent indeed! This is my first time buying directly from the company and my experience was fantastic
22 de julho de 2025
Resposta da Escentric Molecules
Thank you for your fantastic review! We're thrilled to hear that Molecule 01 has been your signature scent for 12 years and that you've had a wonderful experience buying directly from us. Your loyalty means so much to us!
Escentric Molecules
Product arrived on time and in great…
Product arrived on time and in great condition
21 de julho de 2025
Resposta da Escentric Molecules
Thank you for the 5-star review! We're so glad to hear your product arrived on time. We truly appreciate your feedback!
Escentric Molecules
There is no smell on either me or my…
There is no smell on either me or my partner.
Very disappointed.
21 de julho de 2025
Resposta da Escentric Molecules
We're sorry to hear this wasn't the experience you were hoping for.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
Escentric Molecules
Molecule #01 is the best
Beautiful perfume, just the best one I've ever had, love it!
Service on website is gorgeous 😍
21 de julho de 2025
Resposta da Escentric Molecules
Thank you for the wonderful 5-star review! We're so glad you think Molecule 01 is the best perfume you've ever had and that you love our website service. We truly appreciate your feedback!
Escentric Molecules
Fabulous fragrance Great price and fast…
Fabulous fragrance Great price and fast delivery Packaging is lovely too
21 de julho de 2025
Resposta da Escentric Molecules
Thank you for the fantastic review! We're so glad you love the fragrance, pricing, fast delivery, and packaging. We truly appreciate your feedback!
Escentric Molecules
disappointed
Im really disappointed. I bought this perfume before and loved it as the fragrance is so original and lasted a long time (got compliments in the supermarket 😅). But, I have the feeling that they must have changed the formula because hardly can smell it! And it's not precisely cheap...we should be able to smell it! And, the little I can smell, I would say it's not the same smell as before (when the design of the bottle was different.... Anyway, I don't think I'll get it again...
18 de julho de 2025
Resposta da Escentric Molecules
We’re sorry this experience hasn’t matched your last. The formula hasn't changed, but as a singular molecule fragrance, it can become less-easily detected over time. We recommend trying it again after a short pause to help reset your senses.
Our Customer Service team may be able to assist you further in resolving, if you would like to contact support@escentric.com
Escentric Molecules
Easy to order kept updated with…
Easy to order kept updated with delivery and I always purchase as it’s the nicest smell in the world everyone comments 😊
24 de julho de 2025
Resposta da Escentric Molecules
Thank you for the lovely review! We're so glad you found the ordering process easy and that you love the scent, and that everyone comments on it. We truly appreciate your loyalty!
Escentric Molecules
Resposta da Escentric Molecules
Thank you for the wonderful review! We're so glad you think our fragrances smells divine. We truly appreciate your feedback!
Escentric Molecules
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