I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory. And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for... Ver mais
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Veja o que dizem as avaliações
I am happy with concept and basic communication with support but we didn't solve my problem and just wasted time as the company got too commercial in my opinion, although support team tries hard. It... Ver mais
I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.
Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.
Informações de contato
Reino Unido
- support@escentric.com
- www.escentric.com
4,3
Excelente
274 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service and communication…
Great service and communication regarding my purchase!
22 de outubro de 2025
Resposta da Escentric Molecules
Thank you for the great feedback on our service and communication.
Escentric Molecules
Resposta da Escentric Molecules
Thank you for your review! We're so glad you love our scents,
Escentric Molecules
Awesome product
Awesome product, Molecule 01. Was recommended to me by a mentor, good buy.
20 de outubro de 2025
Resposta da Escentric Molecules
That's fantastic! We love that Molecule 01 came highly recommended and that you found it to be an awesome product.
Escentric Molecules
A reliable service and great product
I use Molecule No 1 as my everyday scent. Always order it online and it arrives very promptly. Well packaged.
16 de junho de 2025
Resposta da Escentric Molecules
Thank you for your loyalty to Molecule 01! We're happy to know your orders always on time and well packaged.
Escentric Molecules
I’m so pleased with this purchase!
The perfume arrived super fast, beautifully packaged, and the quality is amazing.
Highly recommend!
20 de outubro de 2025
Resposta da Escentric Molecules
Thank you so much! We're pleased to hear your perfume arrived quickly, and that you're impressed with the amazing quality and beautiful packaging.
Escentric Molecules
Resposta da Escentric Molecules
Thank you! We're thrilled you love our fragrance, beautiful packaging, and delivery.
Escentric Molecules
Delivery without any problems
20 de outubro de 2025
Resposta da Escentric Molecules
We're delighted to hear that your delivery went smoothly and without any problems!
Escentric Molecules
Congratulations on your excellent service
I would like to congratulate you on your service. I placed an order early last week and it arrived 2 days later which was brilliant and I am blown away with the presentation I have received - it really is outstanding. I have purchased the items for my sisters 60th birthday gift as she has just discovered your 01 fragrance and absolutely loves it. I thought I would need to wrap all the items separately when they arrived but the presentation gift box I received is just beautiful. This along with your quick order process and delivery is just brilliant. Thank you so much for your excellent service. I will definitely be using uour company again and will totally recommend to family and friends.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Escentric Molecules
Many thanks for your kind words and warm congratulations. We're delighted your sister appreciated the gift.
EM
No customer service
The website does state that the fragrance might not be noticeable on your skin or from the bottle so I suppose you pay the money and take the risk. Obviously you won’t know until you open the bottle but by then you can’t return it so that’s £125 down the drain. I don’t care how the process is, this is a bit of a rip off
24 de outubro de 2025
Avaliação não solicitada
Resposta da Escentric Molecules
Thank you for your feedback. We are sorry to hear that the fragrance has not met your expectations.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
EM
Quality downhill, rubbing alcohol scent
I have been wearing molecule 1 for around 7 years and have purchased many bottles. I realize limitations and how often people don’t recognize iso e super’s scent…. That is not this review, I know it well and love it. This recent bottle, straight from the source, is very heavy in rubbing alcohol and the iso e super is faint. I’m really disappointed. Im unsure if these are made individually or in batches, but I absolutely got a bad batch. While it sucks that I lost money, and this expensive bottle is essentially useless…. It sucks more that I don’t have a bottle of my FAVORITE scent. One star because I do smell a hint of iso e super.
22 de setembro de 2025
Resposta da Escentric Molecules
Thank you for your feedback.
You have our full assurance that the formula for Molecule 01 remains unchanged since 2006. Molecule 01 has always been a quiet fragrance, its beauty lies in its minimalism and the way it interacts uniquely with each wearer.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
EM
Deceiving and disappointing
I felt cheated with the whole buying process. Your website is clumsy at best, although I would say deceiving. The price of your perfumes is not low but on top of that I ended up paying twice as much for a product I didn't need and didn't want. / As far as the perfumes go, I must say that they come in a nicely decorated box. Yet the perfumes themselves do not meet the expectations. I thought that your perfumes were simple. However, in this set of 01+ I get little of Molecule 01 and a mix of other complex scents that come out not very well balanced. Some perfumes have little of their name (like in the Mandarin or Ginger) as a top note, but developing later a neat note of "rose scent" that I don't like at all!. Some other scents, like Patchouli do develop on the clothing but not on the skin. :/ All in all they smell like cheap perfume. Very disappointing.
17 de setembro de 2025
Resposta da Escentric Molecules
Thank you for your detailed feedback.
We understand your frustration and apologise if our website caused any confusion, leading to an unexpected charge. We are committed to ensuring our pricing structure is clear and regret that this was not your experience.
Regarding the fragrances, the M+ range is a specific collection designed to showcase the pure Molecule 01 (Iso E Super) alongside a complex natural ingredient. These are not intended to be simple scents, but rather complex compositions that evolve on the wearer.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
EM
Not good at all
When you spray this perfume, there’s a very strong smell of alcohol, and once it evaporates, the perfume scent isn’t really noticeable.
18 de setembro de 2025
Resposta da Escentric Molecules
Thank you for your feedback.
I'm sorry to hear your purchase hasn't met your expectations, If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
EM
Great product beautiful fragrance…
Great product beautiful fragrance prompt delivery and also prompt followup from customer service when i had a query. Will definitely continue to order. Thank you
22 de setembro de 2025
Resposta da Escentric Molecules
Thank you for your review!
We're delighted to hear you love the beautiful fragrance and found the delivery prompt. We are especially pleased that our customer service met your expectations. We look forward to your continued custom!
Escentric Molecules
Resposta da Escentric Molecules
Thank you for your review!
We're thrilled that it's your favorite scent and that you found the ordering process easy. We truly appreciate your feedback!
Escentric Molecules
Favourite scent of the time🥹 it’s not…
Favourite scent of the time🥹 it’s not too strong and you forget you have it on until someone will compliment you on your scent:)
17 de setembro de 2025
Resposta da Escentric Molecules
Thank you for the lovely 5-star review! We are so glad that it has become your favorite scent. It's exactly the magic of our fragrances that you forget you're wearing them until someone compliments you! We appreciate your feedback.
Escentric Molecules
Resposta da Escentric Molecules
Thank you for the excellent review! We are so glad to hear you love our great products and that you experienced fast delivery. We truly appreciate your feedback!
Escentric Molecules
Resposta da Escentric Molecules
Thank you for the fantastic 5-star review! We're so glad you love the smell, noticed the beautiful box, and that your order always arrives on time.
We appreciate your feedback!
Escentric Molecules
I'm obsessed with the scent
I'm obsessed with the scent, and I loved all the samples that came in the package! The box it came in was also luxurious and something I'll keep :) I'd absolutely purchase again. And despite shipping from another country, it arrived insanely fast!
23 de setembro de 2025
Resposta da Escentric Molecules
Thank you for the wonderful 5-star review! We are so glad you are obsessed with the scent and loved the additional samples. We take pride in our luxurious packaging, and we are thrilled to hear that your order arrived so quickly, despite shipping from another country!
We look forward to your next purchase.
Escentric Molecules
Generous sample amounts
Generous sample amounts! These are not those tiny samples one normally gets and it’s gone after several wearings.
And I’m so happy I tried the samples before purchasing a full bottle. The one scent I thought I would purchase turned out not to be my favorite. But I found two others that I will be purchasing in the future.
23 de setembro de 2025
Resposta da Escentric Molecules
Thank you for your review!
We're delighted to hear that our sample sizes were generous enough for you to truly discover your favorites. That is exactly why we offer them, so you can find the perfect scent before committing to a full bottle!
We look forward to helping you with your future purchases.
Escentric Molecules
Amazing product and packaging!
These were literally the nicest packaged products I have ever received. So much attention to detail. I love the scent itself and the additional samples are a great way to try new fragrances before buying.
23 de setembro de 2025
Resposta da Escentric Molecules
Thank you for the amazing review! We are so pleased to hear that your products arrived beautifully packaged and that you noticed the attention to detail. We are delighted you love the scent and find the additional samples helpful for discovering new fragrances!
Escentric Molecules
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