ESSE Avaliações 517

Easy to navigate website. Prompt dispatch and delivery and very effective communication.

I rang to confirm I had selected the right parts, paid on the website and they arrived a few days later.
Great customer service. The grate bars I ordered were excellent quality and fit perfectly

Excellent company to install (Waveney stoves and Ecoflue).
Always on time and just got on with it. Kept the house tidy, were always polite with excellent workmanship.

They made the stove look like it had always been there.
The stove is well made and positioning is carefully considered for the hot plate and oven. I love that I could cook directly over the embers with an additional shelf provided.
I must remember that cooking takes quite a lot longer than in the electric oven!!

Always had good service from Esse and I always use them for spares to ensure that I have the right correct fitting part

Great product excellent quality great service

Fast efficient delivery. Parts as described.

The whole experience of buying, installing and using my lightheart cook stove has been a revelation compared to any other company l have ever delt with they really are bothered. I cannot rate this firm highly enough. The service is phenomenal.

Great company. Certainly would recommend

Great service excellent tech team answered all my questions and I got unit up and running

Speedy service and arrived well packaged. Faultless service.

Very efficient service and quality products.

I pay a monthly fee to your company, supposedly to cover breakdowns on system. My system stopped generating on 17th March. I’ve put in two tickets without any response as yet.

Easy to order and quick service

Great service

It was easy to find what I wanted on website and it was delivered quickly without fuss

Excellent service from ordering to fitting, 100% recommend Esse.
Very happy indeed with our purchase.

Good service and postage

I can always get the parts for my Esse Cooker when I need them ,and the delivery is always on time which to me is such a bonus Thank you

For the 350 stove I have found the baffle plates to be of poor quality and need to be replaced every three to four years. The back plate is very poorly designed and cracks where the logo is attached. Some other parts are very well designed and of a high quality

Absolutely love our Esse cooker. It not only looks lovely in-situ, it cooks in complete silence (unlike our previous fan oven) and the food that comes out definitely tastes better.
We bought direct as we live nearby and there was no hard sell, just a great demo/explanation of the various cookers and why they are so good.
Installation was quick and reasonably straightforward given they use a robot to carry it into the house (including up and down the various steps) which was impressive.