esteGrandeAvaliações 

679
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

İki gün önce esteGrande de saç ektirdim. Hazırlık, planlama, organizasyon ve komünikasyon problemsiz gerçekleştirildi. Mesut bey ve Orhan bey iki gün boyunca benim yanımda bulundular ve her sorumu cev... Ver mais

Avaliado com 5 de um total de 5 estrelas

Pour ma deuxième greffe j'ai choisis estegrande, parce-que jai recu de bin commentaire de collège de travail. Ils avaient raison, cetais un service impeccable, le docteur etait présent pour moi tout a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Eşime uzun zamandır saç ekim operasyonu yapmak istiyorduk. Uzun araştırmalarımız sonucu Türkiye'de estegrandeyi bulduk. Belçika'dan yola çıkıp İstanbul'a geldik. Danışmanımız bütün süreç boyunca çok y... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ich habe meinen Verlobten zur Haartransplantation in Istanbul begleitet, der Service war gut und die Mitarbeiter alle sehr freundlich. Da es sein zweiter Termin war, kannte er das Prozedere bereits, a... Ver mais

Detalhes da empresa

  1. Clínica de cirurgia plástica
  2. Hospital
  3. Grupo médico

Informação fornecida por fontes externas variadas

World who look for the best plastic surgery, hair & beard transplant, eye and dental treatments in Turkey.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

679 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(679)

38 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Very bad experience with this clinic...

Very bad experience with this clinic...
They damaged my donor area after having a hair transplant with them..

They don't take responsibility for it and they even don't reply to my emails..
I'll add some photos of my donor area 13 months after...

They took an excessive number of follicles and I was there just to treat my front head.

Don't use this clinic!!!!

I have never asked for a second operation as I would never ever come back to that pirate clinic!
They destroyed my donor area and now I have to spend more money to fix it by micropigmentation sessions.

They don't take responsibility and they even don't reply to my emails!
I already took legal actions against this clinic who is only responding my reviews but not showing up in private.

I added some photos of my recent donor area 13 months after where shows clearly their negligence.
Its on their website.

18 de janeiro de 2025
Avaliação não solicitada
logotipo da esteGrande

Resposta da esteGrande

To our valiable patients who read this UNREAL REVIEW of which WE TOOK LEGAL ACTION!

All of our patients are very valuable for us and we are always willing the help them in every details, but here the case is different:


We would like to clarify this issue for our patients who read this comment since unfortunately we are being threatened to make a free second operation or pay him money for more than a year and even though the doctors explained many times, the aim is getting money and we clearly have his e mail asking for money or he will insult our brand! He also stated “Send me money so I will forget about you and will not insult your brand”. This is a clear written blackmail.

The hospitals are full service hospital with a background of more than 20 years and registered by ministry of health and tourism. As he claims “pirate clinic”, this is also a very unrealistic illegal claim and brand insult.

The person uploads the photos of his 5-6 months hair donor situation during recovery time as if it is a current one and of course this is another brand insult.

The number of the grafts taken out are being processed after written confirmation of the patients. So overharvesting is impossible. All documents are archived and patients’ requests and acceptances are written.

Our lawyers sued the person since we have clear evidences of being threatened and he will be receiving legal papers soon.

The medical team and doctors have more than 20 years experience in hair transplant. They had thousands of happy patients, but this case needs to be clarified here.

We can not give FREE operations or pay money under the effect of being threatened. That’s why we will not be answering after this reply and our legal department will take legal action against threatening and blackmailing. Unfortunately, sometimes many companies face these kind of problems.

From now on, all the written threats and blackmails will be legally considered.

If you consider communicating without threatening companies and without swearing at employees, we are of course always here to help you.

Best Regards

Avaliado com 5 de um total de 5 estrelas

Amazing communication from the start

Amazing communication from the start, a very professional procedure and organised brilliantly.
I was dealing with Micheal a few weeks before booking it, and he had me completely at ease through the whole process. I will be recommending to my friends back home!

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality work 5 out of 5 ⭐️🇹🇷

I would definitely recommend to everyone “esteGrande”.
Everything went smoothly form the arrival, surgery and going back to the airport.
Everything was well planned from the people who know what they are doing.
Surgery went smoothly and well explained how to act after the surgery.
I would recommend to definitely give 5 out of 5 ⭐️

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The company took care of me

The company took care of me, drove from airport and to hospital, doctor explained everything, the translator was present, everything was fast, easy. It looked like I didn’t have enough donor area and so instead 4500 grafts I got only 3500, which didn’t cover the whole area, so I might have to make a second trip. Also airline company changed our flight last minute and we had to pay for transportation to airport additional as well as one more day at the hotel. Hotel was very nice, the grand Mira.

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After researching clinics for many months for HT

After researching clinics for many months, I finally decided to go with Estegrande. My rep Ryan made this whole process easy, any question or concern I had he was able to answer right away even with the time difference. From the beginning to the end this whole process was seamless, I was very nervous leading to the HT procedure and Ryan was by my side as much as he could, while in the procedure room he would come in the room every hour or so just to make sure I was ok. So happy I chose this clinic, now I think back I had no reason to have any doubts or even be nervous.

3 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Overall

Overall, it was amazing and painless experience ( not the real surgery😊 ).
Rayan was an amazing person, he is very responsive and acts on your need quickly.
I did solo visit to Istanbul - Rayan was able to guide me and arrange me everything in hotel and in hospital.
He supported emotionally when in hospital.

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with everything so far

Very happy with everything so far. Everything handled in a polite and friendly manner. Taxi service was good. Hotel was really nice. Micheal went above and beyond for us. Highly recommend.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My 5* Experiance

If you are reading this, then like I was you are thinking about a hair transplant. I am 53, was thinking about it since I was in my early 30’s, but family finances always took priority. In May, this year a friend of mine said that he’d booked up with esteGrande for transplant in October, I was amazed at the low price and said that he had to keep me updated. Then on the 12th of October I bumped into him, he had only had the procedure completed on the previous Thursday. I was amazed at his hair line and was completely jealous and excited. He told me how well that esteGrande had looked after him and his wife on their 3-day trip. I asked him to send the contact details. That evening, I was on it, I contacted Ryan (esteGrande consultant). It was 9.42pm(GMT) when I sent my first message to Ryan, at 11.50pm(GMT) Ryan responded, I could not believe this as it must have been 1.50am or 2.50am in Turkey. Within 5 minutes I had all of the information to get things rolling, photos of my hair sent over to Ryan and wait for the doctor to review the following day. Information and voice messages went back and forth. By the Wednesday, I had booked my flights and paid my deposit to esteGrande. I was buzzing, all communications were done over WhatsApp, I thought this was a bit weird at first, but it’s so much easier than emails. So, within four days of seeing my friends post op results, I was booked up and flying out to Istanbul in 2 weeks’ time. On the run up to my flights I had frequent communication with Ryan, he was really great to deal with, it felt like I’d made a new friend and was looking forward to meeting him in person. I was travelling solo & flying out from Manchester at 7.15am, to Istanbul international airport. When I arrived in Turkey, I just followed the video instructions that Ryan had sent me. This was great, it was a video walking through the arrivals lounge right from the arrivals to the pickup point. Ryan was in communications with me throughout the day, confirming all my moves to make sure everything went smoothly, He confirmed my pickup time of 8am the following morning. I arrived at the hotel late afternoon, so chilled out, went for a walk in the evening. The following morning, I was up early, the hotel was amazing. The breakfast…. I was told to have a light breakfast. At the hospital I was greeted by Ryan and his team, we relaxed with tea and a chat. It was really great to final meet Ryan in person. We then went through the paperwork and payments, then it was blood test, ECG and a check over from the doctor. We were then back chatting about the procedure; hair line lines being drawn on my forehead. All medical results back and all clear given by the doctor. So, it was into the treatment room, Ryan was with me all of this time, along with two nurses and the lead doctor. The first step is to harvest the donor follicles, Ryan explained what the next steps was. He placed a sponge in one of my hands and held the other. INJECTIONS…. These are painful, but I was not going to let it show. Once the back of my head was numb, the harvesting began, with Ryan chatting to me I was feeling comfortable and relaxed. The harvesting went on for about 4 hours, then I was taken out for a lunch break. We were soon back in the treatment room, this time it was time to numb the front/top of my head and start the process of transplanting, this was more comfortable. At 6.15pm, I was shown the post op results in a mirror, this instantly turn on the biggest smile I have felt for years, I felt like I was smiling from inside. By 6.30pm I was bandaged up, all the post op information received and Ryan showed me to my car for the lift back to the hotel. I went up to my room and chilled, but then I needed fresh air and food. So went for a walk to a local restaurant. Sleeping, you need to sleep sitting up, as Ryan had given me a neck pillow, Then 9am pick up for trip back to esteGrande hospital, this was for a head wash, check over and follow up care information. This was all done within a couple of hours.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks to Este Grande - Hair transplant operation

I would like to thank Este Grande and especially Bruce for their assistance and support through out my hair transplant operation. Everything was very well organized from the Day 1 and even now they are more than willing to answer my questions and to check my condition. They are doing very good job and they are working with professionals. I will recommend Este Grande to my friends and family who would like to proceed with the same operation. Thank you once again for your dedication and professionalism.

3 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hair and beard transplant

Whatever I needed or questions I had the representative was very good at answering through WhatsApp before I got to turkey. Booking the procedure was very easy. When I got to turkey the instructions that were giving were very clear as a representative is there waiting for you just outside the airport where your transfer will pick you up and take you to the hotel. The hotel itself was spot on for the 2 nights I stayed. Breakfast both mornings was very good aswell. There was room service I could order at night for tea aswell which was helpful especially on operation day as you don’t want to be walking round looking for somewhere to eat. The hospital from the hotel was a 2 minute drive. It there where you meet another representative who was nice and kind and made us feel very welcomed. Firstly you pay the remaining money owed then He helps you go through all the tests you need to have with the doctor before you can go ahead with the procedure. After I passed all these i then met the nurses and surgeon. They were all very friendly and welcoming as everyone was throughout the whole process. The operation itself was very good and fairly painless. Always checking to see if I’m okay throughout the whole procedure. I would say it took around 6 hours but went quite quickly. Had a break halfway through where they had my dinner ready for me, Was very nice. Afterwards when they were done they bandaged me up checked to make sure I was okay before getting my driver to take me back to the hotel. The next morning they pick you back up to go back to the hospital for your first clean. Give you all the products that you get within your package to look after your hair which are very good. Give you instructions on how to use them and when to use them. After that the driver took us back to the airport where we then came back home. All in all I would recommend Este-grande to anyone that is looking for a hair transplant. They help you with absolutely everything, Evan regarding best flight times to get. Everyone was welcoming and friendly and very helpful. The staff at the hotel where very good aswell. I’m 10 days post operation now and so far so good, can’t wait for the end product and have a full head of hair again thanks to Este-grande.

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The organisation of my visit was simple and efficient

The organisation of my visit was easy and very good, hassle free and made the feel as easy, the day of the procedure was very efficient, the team were brilliant. I had 4000 grafts and up until now everything is going well. Now just waiting for the final results and will update on progress

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Von Anfang an habe ich mich gut betreut…

Von Anfang an habe ich mich gut betreut gefühlt. Vom Shuttle bis zur OP. Alles prima. Die Ice Sapphire Methode ist zu empfehlen, weil der Heilungsprozess deutlich schneller verläuft. Comfort Inn würde ich ebenfalls empfehlen allerdings sowohl bei der Entnahme als auch beim Einsetzen. Ansonsten alles super. Ich komme gerne für meine dritte OP.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect. While the procedure is painful it is without a doubt worth it. My representative Michael was fantastic from the initial inquiry all the way through post op he was a message away. Always helpful, never pushy, he reccomend things to do pre surgery around Instanbul and kept in touch after to help with recovery as well as being with me all day for the surgery. The procedure is not to be taken lightly, but I could not be happier with how it all went. I would highly recommend having a hair transplant with estegrande.

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience having a hair transplant. Everything was arranged for me apart from the flights. Very good communication and felt safe during the complete process! Very much looking forward to seeing the results. I went to this clinic as a friend used them a few years ago and his experience and results was fantastic! Thank you to all the team for the great treatment and especially Michael

12 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can surely recommend Estegrande

I’ve done my hair transplant with EsteGrande. The whole experience and journey was amazing. All the stuff from este grande were really kind and especially Michael, who helped me from day one with all my questions till today 3 weeks after the hair transplant, that asked me if everything is ok. I can surely recommend EsteGrande, that’s what I’m going to do from now on anyways. Thank you again!!!

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very warm welcome from the team

Very warm welcome from the team: EsteGrande in the clinic.
Ryan has been by my side from the bigining and throughout the stay, is very friendly guy.
I can’t wait to see the results in a few months.
Thanks

3 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything went smoothly

Everything went smoothly
Albert was my point of contact and he saw through whole process from airport transfer to surgery and then post surgery steps under his supervision and it all wNt very well doctor and all the staff were very kind and helpful
I ll recommend this to everyone

2 de setembro de 2024
Avaliação não solicitada

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