honestly wish id known about this service sooner because it wouldve saved me tons of anxiety on previous trips. they handle all the complicated stuff and you just wait for approval. mine came through... Ver mais
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Veja o que dizem as avaliações
Handling travel documents usually stresses me out, but ETAS Travel made it so simple this time. Their team reviewed my application line by line and fixed minor issues before submission. I appreciated... Ver mais
A empresa respondeu
SCAM! Not the official UK ETA website. I googled "UK ETA travel visa" and found this link on the top of the results, clicked this website, assuming this was the official visa website. ONLY AFTER... Ver mais
A empresa respondeu
I booked an international trip solo and got my ETA processed through this agency. Their expert guidance made the process smooth and stress free. They assisted with every detail ensuring safe travel an... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ETAS Travel
Escrito pela empresa
If you wish to cancel your application or request a refund, please email
cancel@etastravel.com —
do not post this request on Trustpilot.
Trustpilot is intended for sharing website feedback, not for handling cancellations, refunds, or support cases.
Please do not include order numbers, payment details, or personal information in public reviews. Doing so may expose sensitive data, delay your refund or cancellation, and could breach credit card policies.
To expedite refunds, cancellations, or deletion of personal data, always contact cancel@etastravel.com directly.
ETAS Travel is a private travel assistance agency specializing in Electronic Travel Authorizations, ETAs, eVisas and international arrival cards. We make the application process simple, secure, and stress-free through professional review and personalized support from our team of travel experts.
We welcome genuine feedback about your website experience and continuously strive to improve our service.
Informações de contato
Reino Unido
- info@etastravel.net
- www.etastravel.net
3,8
Muito Bom
37 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was impressed with the quick…
I was impressed with the quick turnaround. I got my confirmation email in two days. I'm all set to travel to London!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da ETAS Travel
Thank you so much for sharing your experience! We're thrilled to hear that the quick turnaround helped you get everything set for your trip. Knowing you're ready to head off to London makes our day. Wishing you an amazing journey and unforgettable adventures ahead! Safe travels! ✈️😊
Competent and reliable
Used Etas Travel for my UK entry requirements and found their service to be excellent value. The application was reviewed by someone who clearly understood the process and they identified an issue with my travel dates before submission. Approval came through in under 48 hours.
7 de fevereiro de 2026
Resposta da ETAS Travel
Thank you for your kind words! We are delighted to hear that our team could review your application thoroughly and catch that travel date issue before submission. It’s fantastic that your approval came through so quickly!
We are committed to making visa processes simple, fast, and stress-free, with 24/7 support whenever you need it. We are thrilled we could provide excellent value and peace of mind for your trip, and we look forward to assisting you on your future travels. Safe travels!✈️😊
BE HAPPIER WITH THE RESULTS
APPLIED FOR MY AUTHORIZATION LAST MONTH AND THE WHOLE EXPERIENCE WAS FANTASTIC. EVERY QUESTION I HAD WAS ANSWERED PROMPTLY AND THE TEAM REALLY KNEW THEIR STUFF. MY APPROVAL ARRIVED RIGHT ON SCHEDULE AND NOW IM ALL SET FOR MY LONDON ADVENTURE.
7 de fevereiro de 2026
Resposta da ETAS Travel
Thank you so much for sharing your experience! We are glad to hear that everything went smoothly and that our team could answer all your questions promptly. It’s fantastic that your approval arrived right on schedule, and we are excited for you as you head off on your London adventure!
We love helping travelers like you enjoy a stress-free visa process, and we are always here to make sure your next trip is just as seamless.
Safe travels and enjoy London!✈️😊
game changer for travel planning
honestly wish id known about this service sooner because it wouldve saved me tons of anxiety on previous trips. they handle all the complicated stuff and you just wait for approval. mine came through faster than expected
7 de fevereiro de 2026
Resposta da ETAS Travel
Thank you so much for your kind words! It is great to know that your visa came through faster than expected and that we could make the process smooth and stress-free. We completely understand how stressful visas can be, it’s wonderful to know that our service helped take that burden off your shoulders. We only wish you had discovered us sooner too 😊.
We are always here to handle the complicated stuff so you can focus on your travels with peace of mind, and we can’t wait to assist you on your next adventure. Safe travels!✈️
Ich glaube
Ich glaube, sie haben ein schlechtes Gespür dafür, wie sie Anträge bewerten. Ich habe alle erforderlichen Unterlagen eingereicht, und nun bewirbt sich eine 60-Jährige wie ich, die ihr Leben in Österreich aufgebaut hat, um …Ich beantragte ein Transitvisum, das jedoch abgelehnt wurde, da man mir nicht zutraute, meine Reise fortzusetzen oder das Ziel zu erreichen, das ich mit meiner Frau geplant hatte: einen Urlaub in meinem Heimatland Kolumbien. Diejenigen, die diese Visabewertungen durchführen, sollten ein besseres Urteilsvermögen besitzen. Ich habe bei Ihnen 400 € verloren.
5 de janeiro de 2026
Resposta da ETAS Travel
Vielen Dank, dass Sie Ihre Erfahrung mit uns teilen.
Es tut uns sehr leid, vom Ausgang Ihres Visumantrags zu hören, und wir verstehen, wie enttäuschend diese Situation für Sie sein muss. Wir möchten klarstellen, dass wir ein privates Reiseassistenzunternehmen sind und keine staatliche Behörde. Wir bieten Unterstützungsdienste für Visumanträge an, und unsere Website enthält klare Hinweise zur Art unserer Dienstleistungen und zu unseren Bearbeitungsgebühren.
Wir möchten Ihnen wirklich helfen. Aufgrund der in Ihrer Bewertung angegebenen Informationen können wir jedoch derzeit keine Bestellung unter Ihrem Namen in unserem System finden.
Damit wir Ihr Anliegen korrekt prüfen können, bitten wir Sie freundlich, sich direkt an unser Kundenserviceteam zu wenden und uns die E-Mail-Adresse mitzuteilen, die Sie für den Kauf verwendet haben, sowie gegebenenfalls eine Bestellnummer. Sobald wir diese Angaben erhalten, werden wir Ihren Fall gerne prüfen und Sie weiter unterstützen.
Wir freuen uns darauf, Ihnen helfen zu können.
wrong something
7 de janeiro de 2026
Resposta da ETAS Travel
Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience on our website did not meet your expectations
We would like to confirm that a full refund has been issued for your application. Any initial authorizations placed by your bank will adjust according to your bank’s processing times.
If you have any further questions or concerns, please don’t hesitate to reach out to our support team — we’re always happy to help.
Safe travels! ✈️🙂
SCAM
SCAM! Not the official UK ETA website.
I googled "UK ETA travel visa" and found this link on the top of the results, clicked this website, assuming this was the official visa website. ONLY AFTER I went through the entire payment process, ETAS Travel informed that they charged £99.00 on the card.
They should at least notify the price beforehand, then I would have considered other options.
Where can I contact for a refund?
2 de janeiro de 2026
Avaliação não solicitada
Resposta da ETAS Travel
Thank you for sharing your feedback. We’re sorry to hear that your experience on our website did not meet your expectations, and we regret any frustration this may have caused.
You are correct that we are not the official UK government website. We are a private travel assistance company, and this is stated in our website disclaimers along with our processing fees. That said, we understand how this information can sometimes be overlooked, and we sincerely apologize for any misunderstanding.
We would like to assure you that we honor our refund policy and are always happy to assist our customers. However, based on the information provided in your review, we are currently unable to locate your order in our system. To allow us to help you further, we kindly ask that you contact our customer support team directly and provide the full name used on the order along with the email address used to make the purchase.
We look forward to hearing from you and assisting you in resolving this matter.
Smooth Process and Reliable Support
Handling travel documents usually stresses me out, but ETAS Travel made it so simple this time. Their team reviewed my application line by line and fixed minor issues before submission. I appreciated how transparent they were about being a private support service not a government agency. Updates came regularly until the UK ETA was approved. The service fee felt completely justified for the time and stress saved.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da ETAS Travel
Thank you so much for your kind words!
We’re thrilled to hear that your experience with ETAS Travel made the process of obtaining your UK ETA stress-free. Our team works hard to review every application carefully and keep our customers informed every step of the way, so it’s wonderful to know that this made a difference for you.
We also appreciate your understanding that we are a private support service, not a government agency, and that our service fee reflects the time and effort we put into helping make the process smoother for our customers.
Wishing you safe and enjoyable travels, and we hope to assist you again in the future! ✈️😊
Made ETA Submission Hassle-Free
I initially struggled with an ETA portal that kept rejecting my document uploads. ETAS Travel explained exactly what format I needed and submitted everything on my behalf. I liked that they’re an independent assistance service and not pretending to be a government website. Their updates and follow-ups were constant until approval. Truly worth the service fee for peace of mind
6 de novembro de 2025
Resposta da ETAS Travel
Thank you so much for your wonderful feedback! We’re thrilled your ETA process felt hassle-free — that’s exactly what we aim for.
We’re glad our guidance and support made everything clearer and easier for you.
We truly appreciate you noticing our transparency as an independent assistance service and the consistent updates we provide — keeping our customers informed is a top priority for us.
Thanks for trusting us with your application! We’re here whenever you need us — wishing you safe travels! 🙂✈️
Resposta da ETAS Travel
We are happy to hear that the process was quick and easy for you! 😊 Our team works hard every day to improve and make sure we are always giving our customers the best service. Thank you for choosing us — we truly appreciate it. Safe travels! ✈️🙂
Great journey to London
The last visit to London was so fantastic. I went with my family and this is the first visit for them. The weather was sunny unexpectedly and it made our journey comfortable.all the locations and scenery were so beautiful.
21 de novembro de 2025
Resposta da ETAS Travel
Thank you so much for sharing your wonderful experience!
We are thrilled to hear that your first visit to London with your family was so enjoyable and that the sunny weather made your trip even more comfortable. It is great to know you loved the locations and scenery — London truly has so much to offer!
We always do our best to provide excellent service and make every trip as perfect and enjoyable as possible. We hope you and your family have many more amazing journeys ahead, and we look forward to assisting you with your future travel plans. ✈️😊
Resposta da ETAS Travel
We really appreciate you taking the time to share your experience! We’re thrilled to hear that the process felt professional and went easily, and that everything was completed on time.
Our team puts a lot of effort into making every step clear and simple to follow, so it’s wonderful to know that it made a difference for you. Your feedback means a lot to us, and we look forward to supporting you again whenever you need us. Safe travels! ✈️😊
Stay away from this website!
Stay away from this website!
This is a scam. They charged £99 even though this is not the official government website and the price is extremely inflated. They keep claiming they only charged £16, which is simply not true.
They are ignoring my cancellation request and not responding properly to my emails.
Cancel my application and refund my money immediately!
26 de novembro de 2025
Avaliação não solicitada
Resposta da ETAS Travel
We’re very sorry to hear about this misunderstanding, and we fully understand your concerns.
You are right — we are not the official government website. We are a private travel assistance company, and we charge a service fee for guiding, reviewing, and submitting applications on behalf of customers who prefer support throughout the process. We clearly mention this in multiple disclaimers across our website.
We also have a refund policy available on our website, which we always honor in all applicable cases.
We would really like to assist you, but based on the information provided in your review, we have been unable to locate your order. We kindly ask you to contact our support team with the email address and order details used during your application. If you have already reached out, please rest assured that our team will get back to you shortly and help you with your cancellation and refund request.
We are fully committed to providing clear communication and responsive support every step of the way. Your satisfaction is important to us, and we’re here to help resolve this as quickly as possible.
tutto semplice e perfetto
23 de novembro de 2025
Resposta da ETAS Travel
Grazie mille per il tuo feedback! È fantastico sapere che il processo è stato semplice e facile per te. Il nostro obiettivo è sempre rendere tutto il più semplice possibile per i viaggiatori, e il nostro team di supporto lavora duramente per offrire il miglior servizio.
Non vediamo l’ora di aiutarti con eventuali documenti di viaggio futuri. Buon viaggio! ✈️🙂
Hassle Free ETA for a Perfect Weekend
I needed a quick weekend escape without spending too much so I contacted this agency for my eVisa. The process was super quick and completely hassle free. They guided me through every step and ensured my ETA was approved in time for my trip. Thanks to their efficient service I could enjoy my hill station getaway without any stress or delays. I highly recommend it to anyone looking for fast and reliable UK ETA support.
19 de outubro de 2025
Avaliação não solicitada
Resposta da ETAS Travel
Thank you so much for sharing your experience with us! We are really glad we could help make your weekend getaway come together smoothly.
It is great to hear that the eVisa process felt quick and hassle-free. Our team always tries to keep things simple and clear, so we are happy that the guidance helped and that your ETA was approved in time for your trip. Knowing you enjoyed your hill-station break without any stress means a lot to us — that is exactly the experience we want every customer to have.
We would love to help you again whenever you are planning your next trip. Safe travels!✈️🙂
Seamless International Trip
I decided to plan an international getaway after a hectic year, and reaching out to this travel agency was the best choice I made. Their consultant took the time to understand my love for cultural experiences and suggested an itinerary that included must-see sites in Europe, complete with comfortable stays and guided tours. The UK ETA process was handled effortlessly, and I appreciated the real-time updates via email. No unexpected costs, just pure enjoyment from start to finish. The trip rejuvenated me completely, and I'll definitely book my next adventure with them.
17 de novembro de 2025
Resposta da ETAS Travel
Thank you so much for sharing your experience with us. We’re really glad to hear that your trip came together smoothly and that you were able to enjoy a well-deserved break.
It means a lot to know that our team’s support and communication helped make the process easy and stress-free. We always aim for clarity, transparency, and a seamless experience, so we’re happy to hear everything felt straightforward from start to finish.
We truly appreciate your kind words. Whenever you’re ready for your next adventure, we’ll be here to help.
Safe travels! ✈️ 🙂
Amazing Team.
Very respectable and attentive people.
Everyone there welcomes you with a beautiful smile and are very ready to assist you.
10 de novembro de 2025
Resposta da ETAS Travel
We are very happy to hear that our customer support team was attentive, friendly, and made you feel welcomed. Providing warm and reliable assistance is always our priority, and it’s wonderful to know that this was reflected in your experience.
If you ever need help again in the future, we are here for you.
Wishing you safe and pleasant travels! ✈️ 🙂
Personalized Adventure Abroad
I booked an international trip solo and got my ETA processed through this agency. Their expert guidance made the process smooth and stress free. They assisted with every detail ensuring safe travel and timely updates. The team was responsive prices were fair and I will definitely use their service again.
26 de outubro de 2025
Resposta da ETAS Travel
It is great to hear that you felt supported and informed throughout your solo international trip. Knowing that our guidance, attention to detail, and timely updates helped you travel confidently means a lot. We are here whenever you need assistance for your future travels.✈️ 🙂
Fantastic Family Getaway
We planned a week-long family trip and got our ETA processed through this agency. The entire experience was seamless. From helping us with the ETA application to suggesting the perfect itinerary and handling last minute changes everything was smooth.
29 de setembro de 2025
Resposta da ETAS Travel
Thank you for sharing your experience! We are happy to hear that our team could make your family’s ETA application simple and clear, and support you every step of the way. From guiding you through the application to suggesting an itinerary and handling last-minute changes, we are glad everything went perfectly.
Providing reliable, worry-free service and helping our clients enjoy their trips with complete confidence is exactly what we aim for. We are happy your family’s travel plans went off without any issues. Safe travels!✈️🙂
Quick and Reliable Evisa
Great service. They handled my ETA and guided us for our all needs swiftly. No hassles, and I saved money too. I highly recommend it!
8 de outubro de 2025
Resposta da ETAS Travel
Thank you so much for your review! We are really happy we could help you get your ETA quickly and guide you through everything without any stress. It is great to hear that the process was easy and that we could help you save some money too.
Making things simple, fast, and reliable for our customers is what we love doing, and your recommendation means a lot to us. We are glad everything worked out so well for you. Safe travels!✈️🙂
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