Evans Halshaw - Citroen Doncaster Avaliações 453

I started financing a car from Evan Halshaw Doncaster in June 2025 and was told the car had just had an MOT and servicing it had done 19,345 miles when I got it. 3 and a half months later the breaks started making a grinding noise so I rang the garage and they said they couldn’t get it in for 2 weeks, I need the car to get me to and from work with working in A&E public transport doesn’t always work around shifts, I took it to my local garage instead and it needed both new break pads and discs on the back wheels as they was ‘metal to metal’ this cost me an extra £200+ to get changed even though when I gave my old car as a part exchange I was told they’d need to take some money off the value of it because it’ll need new break pads but can give me a car at full price with near metal to metal breaks and no mention to me that they will need changing soon. A couple of weeks later when I’d thought more about it I checked the MOT certificate to see if there was any advisories about the breaks and there wasn’t but I did notice that the mileage on the certificate was saying 31,141 miles which is wrong I then rang the garage and told them about it and they said it could take 6 weeks for it to get changed which was fine. Fast forward and multiple phone calls to chase it with the garage and a phone call to Evan Halshaw Gainsbrough (where the certificate says the test was done) who told me they had no record of ever having the car, I finally had an email in march (after I mentioned trading standards) asking for the document reference on the V5 form because DVSA was needing it and I sent that over. Then again I had no more updates and still no change on the MOT certificate. Fast forward to now 2 weeks away from my next MOT being due where the mileage is going to be lower than the first one which will then have a mileage discrepancy and could cause problems for me when coming to sell the vehicle and still not a word from the garage about sorting the problem. I most definitely will be returning the vehicle at the end of the finance if it doesn’t get sorted so that it wouldn’t be my problem to sell with the discrepancy.

Super efficient great job done one happy customer as always thanks

Top rate customer service, friendly and helpful office staff. Excellent communication.

The staff are lovely

Staff are warm and welcoming nothing too much trouble.

communication was great service was great

Work completed fast inly gripe was dont jnow who washed my xar afterwards did not do it properly

They are just very helpful and considerate

Everything done great with the exception of a rear wash wiper issue which wasn't looked at?

My car was returned with problems it never had previously

Friendly staff, service completed as planned.

Very accommodating on drop off time, work carried out professionally at a reasonable price

Work done to satisfaction.

Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were ok with the car. They were very busy in there but didn't rush us at any time. The cleaning guys definitely were busy as we found parts of the car interia been missed, on saying that it wasn't a problem as I am sure if I mentioned it to Ryan he would have had it sorted no problem. Thanks again Ryan .

Always brilliant service,no waiting about.

Very helpful and pleasent staff thank you

Great service. Adam the sales advisor was great from start to finish and was kept up to date with everything. Couldn’t fault him at all.He really is very professional and not at all pushy.
I would have given 5 stars but knocked one one mark down for attention to detail from the valeting team. On the surface it looks great but when opening the doors and also the fuel cap, this showed really dirty marks which had been missed.

Friendly and helpful staff.