Evans Halshaw - Citroen Sheffield Avaliações 

321
O TrustScore é 4.5 de um total de 5

4,4

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contato

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, Reino Unido

  • 0114 283 4949

4,4

Excelente

O TrustScore é 4.5 de um total de 5

321 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(321)

5.784 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, Kas was very helpful and the process was smooth and informative

3 de março de 2026
Avaliação não solicitada
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Erika,
Kas will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 5 de um total de 5 estrelas

Great experience from the team at Evans Halshaw

Fantastic customer service from the team. Had a few problems with a used car I bought all fixed in a timely manner. would not hesitate to recommend them. Wish all my experiences were like this. Well done Evans Halshaw

2 de março de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 5 de um total de 5 estrelas

All round service was excellent

All round service was excellent

16 de fevereiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, great service, friendly staff on hhis occasion thank you.

12 de fevereiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 1 de um total de 5 estrelas

Car broke down within weeks of purchase – ongoing dispute

Bought a used car from Evans Halshaw Citroën Sheffield. The vehicle broke down within weeks of purchase with an engine fault and they are denying liability.
I was assured at point of sale that the car had been fully checked and was suitable for a long journey. While travelling abroad (around 2 weeks after the purchase date of the vehicle), approximately 200 miles into the trip, the vehicle developed a serious engine fault warning stating it would soon become unstartable.
I contacted Evans Halshaw Citroen and was advised to have the vehicle inspected and repaired by the nearest official Citroën dealership and to bring the costs back to them. The repair was carried out by Citroen mechanics, however the same engine fault reoccurred on the return journey.
Since then, Evans Halshaw have denied responsibility for the fault and later stated that no contact was made prior to the repair, despite call records and a transcript confirming that contact did take place. Liability for the repair costs has also been disputed.
I am now in a prolonged dispute in which my rights under the Consumer Rights Act 2015, including the right to reject a vehicle that developed a fault shortly after purchase, continue to be denied.
My family has been without the car for months while this dispute continues. I would strongly advise others to avoid this dealership at all costs and save yourself the stress. In my opinion I wouldn't buy a car from a dealership who won't admit any fault on a car that broke down within weeks of purchase.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hi Dom,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email help@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Avaliado com 4 de um total de 5 estrelas

Service was efficient

4 de fevereiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Gary,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 5 de um total de 5 estrelas

Good workmanship

Pleasant, informative and get on with the work in hand

26 de janeiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Celiamallin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 5 de um total de 5 estrelas

Professional and effective…

Professional and effective communication.

16 de janeiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 1 de um total de 5 estrelas

Disgusting attitude from staff on duty

Received a letter regarding a recall for the airbag in mid December, saying I must contact my nearest Citroen dealership, this being Evan’s Halshaw in Sheffield. I was passing by at 11am on 24/12/25 only to find the dealership closed. Today 10/01/26 I made the effort to go by and make an appointment to have the airbag replaced. On arrival the sales staff informed me that service was closed and I had to return on Monday, not even an offer of taking my number and they will get service to call me or even the offer of giving me their phone number to call them as I work Monday to Friday and am on the road and unable to go in during the week. The attitude of staff on duty was disgusting and this attitude made me lose my composure. One dealership I never want to have to return to. If I could give a negative rating I would

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Sheffield Customer Services

Avaliado com 5 de um total de 5 estrelas

Car MOT

The team are always friendly and professional when I visit Citroen Hillsborough for my car MOT and Service Check up. The process is always smooth. 10/10.

9 de janeiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Good customer service and also very…

Good customer service and also very efficient service from all the staff

7 de janeiro de 2026
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Mature,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service

The staff are all lovely yet professional.

30 de dezembro de 2025
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Lynn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Happy Customer!

Excellent service from everyone I dealt with at the branch. I dealt with Jake in the sales team when I purchased my car and he was great. He explained all the options, was not pushy but patient and answered all my questions. The car had a couple of issues to sort as I viewed and bought it before the usual servicing and valeting etc. These issues were dealt with by Jake and the service team in a timely manner. I felt that Jake took care of me and my new car very conscientiously. Overall, I'm so pleased with my car and a happy customer.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Karen,
Thanks for sharing your recent experience!
It sounds like Jake has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Just the usual when I go there

5 de dezembro de 2025
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

MOT/Service - Excellent staff and service

After buying a car from Evans Halshaw in Sheffield (a good experience), I'd brought my car in for a MOT/Service.

Staff were excellent and went out of their way to be helpful, even setting me up some space to work while I waited. Highly recommend.

12 de dezembro de 2025
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello, Adrian
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

The service team are professional and…

The service team are professional and efficient.

12 de agosto de 2025
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Shaw,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

The service

The service, advice, communications, everything went very well.

24 de novembro de 2025
logotipo da Evans Halshaw - Citroen Sheffield

Resposta da Evans Halshaw - Citroen Sheffield

Hello Joanne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais