Evans Halshaw - Citroen/Leapmotor Leeds Avaliações 

567
O TrustScore é 4.5 de um total de 5

4,4

Whitehall Road, LS12 4RJ Leeds, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

A empresa respondeu


Detalhes da empresa

  1. Concessionária

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

567 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(567)

5.640 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

service

staff very courteous and efficient - car ready earlier than promised

18 de dezembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

great staff

the guys always help in anyway they can great service

15 de dezembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello, Darren
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 1 de um total de 5 estrelas

I HAD TO RING AND FIND OUT WHAT WAS…

I HAD TO RING AND FIND OUT WHAT WAS HAPPENING NOT HAPPY WITH EXPLANATION OF FAULT WHICH COST 260 POUNDS AND IS NOW BOOKED BACK IN FOR 171225 AS EXACTLEY THE SAME

9 de dezembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Pleasant and quick

I was able to work in the customer waiting area while my car was being serviced, it's basically a mini office. I was given regular updates and the process only took 2 hours, which is what I was told when I booked. Overall a pleasant and easy experience.

10 de dezembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Vanessa, Thank you for leaving us this review. We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership Have a lovely day! Evans Halshaw Citroen Leeds Customer Services

Avaliado com 5 de um total de 5 estrelas

new brakes

had front discs and pads done at Citroen Leeds while we waited and a good price quoted for genuine parts always a friendly welcome from Robbie and Ash on reception.

9 de dezembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Margaret,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 1 de um total de 5 estrelas

Do not buy from Evans Halshaw Citreon…

Do not buy from Evans Halshaw Citreon Leeds. We were sold a car on 31st January with multiple MOT failures and issues that meant the car was dangerous and undrivable. When trying to have this resolved the team were unapologetic, dismissive, slow and unhelpful. We have had to engage lawyers and even though the rejection was finally agreed on 16th October, we are still waiting on our money. It's now 28th November. Disgusting and outrageous. The upset, distress and inconvenience that has been caused is horrible. You should all be ashamed of yourselves. We even attempted to complain through official channels and this was ignored. Also receiving this email request for feedback when we are still awaiting our money was just ridiculous. Shame on you Evans Halshaw Citreon Leeds.

28 de novembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Craig,

We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at help@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very polite and professional. Quite on point with explaining how long it takes. And a welcoming waiting erea

25 de novembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Sandra,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly service

Very helpful and friendly service. Thanks

24 de novembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello David, We appreciate you leaving us a review - thank you! Have a nice day! Evans Halshaw Citroen Leeds Customer Services

Avaliado com 5 de um total de 5 estrelas

Fantastic service from booking my…

Fantastic service from booking my vehicle in to collection of vehicle the staff was Fantastic 5 stars all the way thank you

20 de novembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Safety recall

Staff is polite and service is amazing

20 de novembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Eric,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Switch replacement - completed

Prompt check in, quick repair. Quivk check out with paperwork. Even washed car ! Whsts there not to like.

22 de outubro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Edward,

We're happy to hear that you had a prompt and quick experience with us, including the car wash!

We appreciate your positive feedback and thank you for your time. Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

Well once again through my work i had…

Well once again through my work i had to use these dire company. Thought leeds branch would be better than Wakefield. Sorely disappointed. Emergency recall on my work van and got a staff that was totally uninterested. Tolld me maybe middle of dec i could book. Vauxhall say its imperitive to be done. Once again evans halshaw show there distain for customers. But good thing is my company has now gone to perrys and blocked 700 engineers using them. And about time.

20 de outubro de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Brian,

We appreciate you bringing this to our attention.

We're sorry to hear about the difficulties you experienced with the recall for your work van and the lack of urgency you encountered.

We'll address this internally to improve our service.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. They can't do enough first you. They make you feel "seen" and that you matter.

7 de outubro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Marie,

We're happy to hear that you felt valued and that our customer service made a positive impact.

Thank you for sharing your experience with us!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Good service

Staff were professional and polite

I received a good overall service

7 de outubro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello Mark,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great dealership who offer excellent…

Great dealership who offer excellent customer service, we've purchased four vehicles within the last year or so and all went smoothly, special thanks to Andy Bell for all his efforts and hard work.

3 de outubro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hello,

We appreciate you taking the time to share your positive experience.

We're glad you enjoyed our customer service and that your vehicle purchases went smoothly.

We value your repeat business and thank you for recognising Andy's efforts.

Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

Poor service

THe relay van was requested to receive a software update and has been send back with a a illuminated engine management light with no decent explanation

10 de janeiro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrew,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service kept informed

Great service kept informed

25 de setembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Anne,

We appreciate you taking the time to leave us a review, and we're so happy to hear you were kept well informed with our service.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Very efficient and organised

Very efficient and organised

17 de setembro de 2025
logotipo da Evans Halshaw - Citroen/Leapmotor Leeds

Resposta da Evans Halshaw - Citroen/Leapmotor Leeds

Hi Jennifer,

We're happy to hear that your experience with us was efficient and organised.

Evans Halshaw Customer Services

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