Evans Halshaw - Ford Blackpool Avaliações 417

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guaranteed job from service performed in September) a special mention to Katie on service desk, who was polite and very smiley. Complimentary car wash as well 😊👍

Took the car in for a routine service which was done within a morning and when I collected it, the car looked like new from being valeted. Great service as usual.

Bought a 2015 reg Peugeot 308 in August 2024. Sales people were great at the time and very friendly. We were sold a premium guarantee with the car which we were told would cover most things that could go wrong with the car within the first couple of years after buying. We also bought a service plan.

A year later, a couple of months after the first service where everything was given the green light, an engine light comes on so we booked it in at Evans Halshaw in November 2025 thinking this was where the premium guarantee will come in handy. We didn't get the car back until February 2026, and were only given a courtesy car for the last 3 weeks of that time even though we don't have use of any other cars. At one point in January, we were told the work was complete. My partner went to pick up the car and the same warning light came on while he was in the parking lot.

Our car was stuck in a queue for over a month for the insurance company to get back to Evans Halshaw about whether the work was covered under the guarantee or not. Evans Halshaw told us we needed almost £3000 worth of work on the car. The premium guarantee only covered £900 of the work, and we are having to pay £1700. For a DPF filter warning light.

Katie mark and rest of crew polite, staff ,service 5 star

Top Man. A1++++++++++++++++++

I have used the garage several times before and experience has been consistently good. Cant find fault from booking car in to work carried out. Everyone very friendly and I like being able to talk to mechanic who carried out work.

I would have liked to see the oil analysis report that was supposedly taken. The oil stated on the invoice is Castrol magnetec 0W30D. The D normally symbolises suitability for a diesel when my car is petrol (ford mustang GT). Would also have liked to see the air filter removed to see if there was any general dirt/debri/contaminants for me to keep an eye on.
The car was not washed after the service and was completely covered in bird poo that was not there whrn dropped off so I also had to wash the car whrn I returned home. All in all, for £490 it seemed a lot of money for what was actually done to the car. Was only in the workshop approx 2 hours according to the tracker

I have to say Anthony Lowe at your Blackpool branch is one in a million. So informative, aftercare the best. I couldn’t thank him enough for all the information given by him. He treats his customers with respect. His professionalism is outstanding.
One big thank you.

Vehicle got collected by a friendly member of staff. Service advisor kept me informed and fixed the vehicle very quickly

Good quality customer service, a great customer experience. They kept me informed of the progress of the MOT via an e-mail link sent to my phone. The MOT was price competative and they did not try to sell me any other products. Very polite and professional. Would highly recommend this service and I will use this garage again. Thank you to all the staff involved at Evans Halshaw Ford Blackpool.

very nice and helpful staff, especially the gentleman James Bonnett I recommend Evans Halshaw for reliable and quick help

When buying my car the process was all quick and given great updates along the process, with living far away was helped with a lift from the train station and car was in a great order when picking up.Huge thanks to Ian who was fantastic throughout.

Good service, no problems
work was completed as they said it would be and they cleaned my car too

Fantastic customer service buying from Evans Halshaw in Blackpool. Excellent communication throughout and more than happy to resolve any queries we had. Highly recommend and I would use them again in the future.

I am disgusted with the service we have received.
Evans Halshaw gave us an, online, quote for us to sell our car to them.
We took an eighty mile trip to make the sale.
The car was in the, exact, condition we described but we were shocked and angry, to say the least, when we were offered, almost, 30% less than the original amount.
We are, very, busy people and do not appreciate having our time wasted.
This is not a company we would, ever, recommend using.
It’s, just, a shame we’re unable to award zero stars.

Fantastic customer service from the very beginning. Iain took onboard what I was after and he delivered.....literally to my place of work!

We kept in contact whilst I was abroad and the handover was seamless....THANK YOU!

I recently purchased a car from Evan Halshaw and I couldn’t be happier with the experience. James was incredibly helpful, knowledgeable and genuinely focused in getting us the best car for our needs. Thanks again for the excellent service!

In all of my 50 years of buying cars, I’ve never experienced such a disgusting service. My car was delivered leaking petrol and later discovered had a faulty tyre among other faults. I even made a complaint to Evans Halshaw H/O. Which after 5 weeks in their workshop, was finally returned with the petrol leak fixed. Other work still outstanding| I decided to replace the tyre myself at Kwik Fit, 30 minute job done immediately so at least I could drive it. The sales and service staff gave me all the assurances it would be fixed but in reality they never delivered.
Wish I'd found this Facebook page before buying from them 'evans halshaw's customer service is the worst'

I recently changed my car at Evans Halshaw Blackpool this is my second purchase from them
Paul Devere dealt with my purchase of a White Ford Puma and trading in my Ford Focus he was brilliant he was so helpful with all the paperwork and made it such a pleasurable experience he was a credit to the company.I am so pleased with my new car.
I would highly recommend this company
And especially Paul Devere

Excellent staff in both sales service 5 star branch