Highly recommend Evans Halshaw Wolverhampton. We were very well looked after by Liz, she was knowledgeable, patient and extremely helpful. We are both very happy with our new Ford Puma. Had a nic... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoFordStore, 57-73 Birmingham Road, WV2 3LS Wolverhampton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This company is extremely unreliable and unprofessional. I bought a car from them and have had non-stop issues with it ever since. What makes it even more frustrating is that one of the issues had a... Ver mais
A empresa respondeu
Despite unfortunately being unable to complete the transaction with yourselves at Evans Halshaw Wolverhampton we would like to thank Jordan and Jon so much for going above and beyond in an attemp... Ver mais
A empresa respondeu
Went to look and possibly purchase a secondhand car at Evans Haleshaw Wolverhampton we spoke with Mark who spoke to us about a new car deal that was so exceptional that we ended up driving away in a b... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contato
FordStore, 57-73 Birmingham Road, WV2 3LS, Wolverhampton, Reino Unido
- 01902 875400
3,6
Bom
520 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service and extremely helpful…
Good service and extremely helpful staff.
Would wholly reccomend as the experience was clear, concise and easy.
11 de novembro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hello,
Thank you for your kind words and 5-star rating.
We're delighted to hear you had a positive experience and appreciate your recommendation.
All the best,
Evans Halshaw Customer Services
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Peter,
We’re very grateful for your 5* review and recommendation, thank you!
Have a lovely day,
Evans Halshaw Customer Services
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Ann,
Thank you for your kind words!
We're so glad you had a positive experience.
Evans Halshaw Customer Services
Excellent Customer Service
I bought a Ford Focus and was dealt with by Liz. She explained everything thoroughly to me and answered any questions and concerns that I had. Furthermore, there were a few minor problems with the car which Liz said she would try to resolve and would then get back to me (which she did). I found Liz extremely friendly, helpful, courteous and professional with a sense of humour (which I really liked!) I would recommend the staff at Evans Halshaw, especially Liz for her excellent customer service. Thank you.
17 de outubro de 2024
Avaliação não solicitada
Resposta da Evans Halshaw - FordStore Wolverhampton
Hello Nurbir,
Thank you for your kind words!
We are delighted to hear that you had such a positive experience with us.
We are glad you found the sales process to be helpful and that you felt like you were given the best service by Liz.
We strive to provide excellent customer service and are happy to hear that we met your expectations.
Evans Halshaw Customer Services
Service Dept
Booked the car in as had squeaky breaks, was sent a full video of all the checks that were completed and asked to review before any additional work was carried out, nice to know the car is safe before heading into the winter months
23 de outubro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Sarah,
We appreciate your kind words and are thrilled to hear that you were satisfied with the service you received.
We strive to provide our customers with the best possible experience, and we're glad that you felt confident in the safety of your vehicle before the winter months.
Evans Halshaw Customer Services
Excellent service
The finance process was great. Had an excellent and promising product.
26 de outubro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Eshwar,
We appreciate your kind words about our product and the finance process.
We're glad you found it promising and had a positive experience.
Evans Halshaw Customer Services
Please do not use MR at Wolverhampton…
Please do not use Mark at Wolverhampton he is unprofessional and can’t manage his work load resulting in panic and frustration which tainted the whole experience. He promised it would have fuel in the car and it didn’t so he was the first to drive it off the fore court to the petrol station! It should be the customer having the experience of driving through the doors.
22 de outubro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hello,
We understand your frustration with the experience you had.
We appreciate you bringing this to our attention and will use your feedback to improve our customer service.
We strive to provide a positive and enjoyable experience for all our customers.
Evans Halshaw Customer Services
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Jules,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@ evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Easy buying process with Pavan and…
Easy buying process with Pavan and Vinny the business manager. Both myself and my partner purchased a vehicle from Pavan, helpful and knowledgeable salesman with a great attitude.
22 de outubro de 2024
Avaliação não solicitada
Resposta da Evans Halshaw - FordStore Wolverhampton
Hello Samantha,
Thank you for your kind words! We are so glad to hear you had a positive experience with Pavan and Vinny.
We appreciate your feedback and will share it with the management team.
Evans Halshaw Customer Sevices
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Beth,
Thank you for your kind words.
We appreciate your feedback.
Evans Halshaw Customer Services
Service was arranged within next day in…
Service was arranged within next day in time that was convenient for me and I live little videos that puts me at ease that car is safe.
16 de outubro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Liene,
We appreciate your kind words and are thrilled to hear that you found our service convenient and reassuring.
We strive to make the experience as smooth and stress-free as possible for our customers.
Evans Halshaw Customer Services
Great customer service by Evans Halshaw…
Great customer service by Evans Halshaw
Mark provided a super customer service during my new vehicle purchase .
I thoroughly recommend Evans Halshaw, Wolverhampton.
18 de outubro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Chris,
Thank you for your kind words!
We're thrilled to hear you had a positive experience with Mark and our team.
We appreciate your recommendation.
Evans Halshaw Customer Services
Very impressed with the service from…
Very impressed with the service from Pav, Vinny and Alaric.
Pav was not a pushy salesman whatsoever and listened throughout the process & surprised me when he said I could drive away with the new car today!
A special thank you to the managers Vinny and Alaric for assisting with the initial enquiry and the payment process.
Would recommend for an easy, streamlined process if in the market for a used car.
19 de outubro de 2024
Avaliação não solicitada
Resposta da Evans Halshaw - FordStore Wolverhampton
Hello Paul,
Thank you for taking the time to share your positive experience.
We're delighted to hear that you found the process so easy and streamlined.
We appreciate your kind words about Pav, Vinny, and Alaric and will be sure to pass your feedback along to them.
Evans Halshaw Customer Services
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Steve,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Dan was really helpful and patient and…
Dan was really helpful and patient and made the process really easy
30 de setembro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Tracy,
Thanks so much for the review!
Dan and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Great service reception team
Great service reception team , always happy always take time to understand my needs and keep me informed , phones can be tricky to get through on
30 de setembro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Mr Ashley,
We appreciate your kind words about our reception team.
Their dedication to providing excellent customer service is something we strive for.
We're glad they were able to understand your needs and keep you informed.
We'll take your feedback about the phone lines into consideration.
Evans Halshaw Customer Services
Nothing was to much for the service…
Nothing was to much for the service team,especially considering the circumstances of the building huge thank you
30 de setembro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Leroy,
We're so glad to hear that our service team went above and beyond to help you.
We appreciate your kind words and are committed to providing exceptional service in all circumstances.
Evans Halshaw Customer Services
Fab experience buying with Liz
I dealt with Liz, Alaric and Kate during the transaction for my gorgeous new car, they were all amazing! Liz was my go to girl and was fantastic. She worked so hard to secure me the car I was after. She was also patient with me when I was hesitant which was really lovely. I would recommend Evans Halshaw to anyone looking for a used or new car. 10/10
25 de setembro de 2024
Avaliação não solicitada
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Elizabeth,
Thank you for your kind words.
We're delighted to hear you had such a positive experience with Liz, Alaric and Kate and that you love your new car.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Can never get through to the service…
Can never get through to the service department, phone line always rings out. Will never book in any vehicle with this dealership again
29 de setembro de 2024
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Harj,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Customer Services
Resposta da Evans Halshaw - FordStore Wolverhampton
Hi Robin,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.