Evans Halshaw - Kia Hull Avaliações 

414
O TrustScore é 4 de um total de 5

4,2

Priory Park, HU4 7DY Hull, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased a car from a Evans Halshaw Kia in Hull after having a rough time with a previous car. So the full experience was a welcome to an apprehensive customer Tony our sales rep was very professi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Charged for four tyres at MOT, which had been told by a mechanic two weeks before were only going to be advisory. Opted for cheapest tyres to be charged on arrival for the premium tyres. A l... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contato

  • Priory Park, HU4 7DY, Hull, England, Reino Unido

  • 01482 357590

4,2

Muito Bom

O TrustScore é 4 de um total de 5

414 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(414)

5.667 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, car serviced quickly. Thank you to Clare Evans and Shaun Carr for your help.

30 de junho de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Clare,

We appreciate you taking the time to leave us a review.

We're so glad that Clare and Shaun were friendly and your car was serviced quickly.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

We purchased a volvo ex30 from Kia…

We purchased a volvo ex30 from Kia Hull . The negotiation and handover was really well organised , special thanks to Ben Sanderson who was switched on with everything

3 de julho de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Lesley,

We're happy to hear that the purchase and handover of your Volvo EX30 was well-organised.

We appreciate your positive feedback about Ben and are glad everything went smoothly.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Serviced the car and cleaned it in and…

Serviced the car and cleaned it in and out great service

27 de junho de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Richard,

We appreciate your feedback and are so glad to hear you were satisfied with the service and cleaning of your car.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Sales staff

Just bought a Kia dealing with Ben and Jasmine who were both very helpful and professional. They dealt with us very promptly and I would recommend anyone else looking to buy a car to seek out Ben.

29 de maio de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi David,

We're happy to hear that you had a positive experience purchasing your Kia.

We appreciate your kind words regarding the prompt and professional service you received from Ben and Jasmine.

Thank you for recommending our team!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Jacob,the Sales person

Jacob,the Sales person, was very polite and helpful. No pushy sale here. We know what we wanted and he did all he could to ensure our buying experience was 100%
Yes delays caused by slow process with finance but not Evans Halshaw’ fault.
Our Hyundai was in beautiful condition, fully examined, all my questions dealt with. Overall very pleased.
Thanks to all the staff invoved

29 de maio de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Geoff,

Thank you for getting in touch with your honest feedback.
Our team work hard to deliver a high standard of service to our customers, so we're pleased to hear about your experience with Jacob.

We wish you many happy miles on the road.

Best regards,
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

Premium Guarantee

I recently purchased an all singing and dancing Premium Guarantee, which is supposed to cover Breakdown etc inc, Tyres and Alloy wheel damage. Today I had the misfortune of getting a flat tyre. On phoning the number supplied in the policy for breakdown, I was informed by the breakdown company that the agreement they have with Evans Halshaw does not cover tyres. Well you can imagine my dismay I'm stranded with a flat tyre and no recovery. To the breakdown company's credit they did sent a mobile fitter to fit a new tyre at MY EXPENSE with no refund from Evans Halshaw. To cut a long story short the policy is not worth the paper its written on. Customers should be informed before they purchase, if they get a flat its not covered in the breakdown. Disgusting, shoddy, underhand behaviour by Evans all they want is your money.

29 de maio de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Pauline,

Thank you for your review.

We're sorry that there was a miscommunication regarding the breakdown cover. We will ensure that your feedback is shared with the management team.

Thank you,
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

High pressure selling

A 2 hour round trip to look at a Fisker Ocean with a view to purchasing cash within the next 2 weeks. We called in to have a look at the car after checking out 15 of them online for sale in the UK. For info, the manufacturer has gone bust, there's only a few insurers will insure it, there's no warranty etc, for a dealer to have the car they need to shift it fast as the price drops. I viewed the car and like it, i always have from the design stage, i know the risks and I have way more than enough cash in the account to buy it out right. I was honest up front about my situation, great redundancy payout, looking at an offer for a new job in the next week or so and on offer I need to move quick to get a car. Then came the request to test drive, the sales guy asked the manager round the corner who was laid back nattering with colleagues (the place was dead), the response came back, I can only test drive on the day of purchase, put a deposit down and I can test drive it. Well this went quickly to high pressure selling, i explained my situation again, the sales guy went to ask the manager and came back with i could put a deposit on finance, low risk and I can test drive it, again high pressure selling. I said no to this and was then advised, when I am ready to buy on the day I can put a deposit down online and come in to buy it, i said what about the test drive and he explained I can do that after reserving the car online with a deposit. Wow is all I have to say to that, 2 and a half hours of my day wasted visiting this dodgy dealer.

8 de maio de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Damo

It's disappointing to hear that your visit didn't meet your expectations, especially after traveling a significant distance. We strive to provide a welcoming and transparent environment for all our customers, and it seems we fell short in this instance.

We understand the importance of being able to test drive a vehicle before making a purchase, and we apologise that our process didn't accommodate your needs.

We'll take your feedback seriously and review our procedures to ensure we provide a more customer-centric experience in the future.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

New Kia Sportage

Picked up my new Kia Sportage today.
What an absolutely gorgeous car. Runs like a dream.

Thanks to Andy for all his help on the purchase. Excellent service. Nothing was too much trouble. And no pressure to buy.

Rachel did the handover on pickup. Excellent service again. Very helpful going through all the screens and buttons in the car.

Thanks again guys 😀

27 de abril de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Angie,

We are thrilled to hear about your positive experience with your new Kia Sportage.

We appreciate your kind words about Andy and Rachel. We are delighted to hear about the excellent service they provided, especially their helpfulness and dedication to ensuring you had a smooth and enjoyable purchase experience.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great, personable service!

I recently purchased a Kia Xceed. It was a big decision and one I found really hard. All my driving life, I had owned Vauxhall’s but sadly my most recent car had disappointed me. Not only did it need a lot of visits to the garage for a relatively new car, it just felt incredibly unlucky. By the time I walked into Kia, I can hand on heart say I actually hated my old car. Needless to say, it was time for a change. I am not someone who spends a lot of money without a lot of thought and consideration and let’s face it, the Kia costs more. However Kia’s seven year warranty really made me feel more comfortable about the purchase.
I was sold my car by Rachel Leigh and that woman has the patience of a saint!! As I have said it was a difficult decision, I was torn between cost and hate for my old car. I was also needing to make this decision at quite a tricky time personally, so to say my emotions were heightened, would be an understatement. Rachel was very very patient answering my millions of questions, going back and forth dealing with finance questions and dealing with my crappy email which just wouldn’t work!
I honestly believe Rachel takes the time to get to know you and what you need from a car. I definitely think she picked up on my hatred for my old car but understood why. She was also really personable and took time to acknowledge that making a decision about a car was probably the last thing I needed. Nevertheless, it had to be done and I am glad Rachel was on shift that day as she made it so much easier.
I have had a little glitch this week with the car… very very tiny and hardly worth mentioning, however mention it I will because Rachel has dealt with it as I expected her to and we will be sorted. A massive plus on aftercare!
Rachel promised me I would love my new car and she is right. I’ve only had it about 5 weeks and it’s had two washes already! 😂

24 de março de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hello Jo-Ann,

We appreciate you taking the time to share your experience with us. It's wonderful to hear that you ultimately made the decision to purchase a Kia Xceed and that you're enjoying your new car. We understand that buying a car can be a big decision, especially after a negative experience with a previous vehicle. It's clear you put a lot of thought and consideration into your choice.

We're thrilled to hear about your positive experience with Rachel. It sounds like she went above and beyond to understand your needs and provide you with the support you required. We're glad she was able to make the process easier for you during a challenging time. We're also happy to hear that you're enjoying your new car and that you've already had a positive experience with our aftercare service.

Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

A catalogue of failings.

A catalogue of failings in customer service. Paid £99 to reserve car; yet on arrival on agreed date car was dirty inside and out and still for sale. Incredibly slow service - 7 hours from arriving to driving away. This includes 2 hours waiting for a payment link which never arrived, and when queried was sent incorrectly (for an extra £2,000 more than the correct amount!). Complimentary insurance offered then failed to materialise, but only after 5pm when my insurer had closed for the day leaving me to arrange temporary cover at my own expense. No V5C for car; had to wait again whilst salesperson went to post office to sort out a replacement and then again whilst he scraped stickers from the car windows. No one seemed particularly concerned by any of the above, and the only consolation was the offer to be reimbursed for having the car valeted elsewhere. Fair enough, but it didn't really help with the rest of the experience. I only persevered with this ordeal because I'd travelled a long way to buy the car.

I would have minded less if I'd been given a reasonable explanation for at least some of the above, but the experience was deeply unsatisfactory. This is no reflection on Kia, as after all of this the car itself is excellent. It was just rather painful actually buying it.

12 de abril de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Chris,

We understand your disappointment with your recent experience. It sounds like you encountered a number of frustrating issues, from the car's condition to the delays in the process. We sincerely apologise for the inconvenience and the lack of communication you experienced.

We value your feedback and will use it to improve our processes and ensure that our customers have a smooth and positive experience. We strive to provide excellent customer service and regret that we fell short of your expectations on this occasion.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Service very good.

Service very good.

2 de abril de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi David,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

The car was collected and returned as…

The car was collected and returned as arranged and on time. The service was carried out quickly and staff were helpful and friendly. The car was cleaned and vacuumed and the price was competitive.

31 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Graham,

We are delighted to hear that you were happy with the service you received, including the prompt collection and return, the helpful and friendly staff, and the competitive price.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Avaliado com 2 de um total de 5 estrelas

my telling the truth and doing the…

my telling the truth and doing the servicing properly in the first place

10 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Sally,

We appreciate you taking the time to share your feedback.

We strive to provide excellent service and are always looking for ways to improve.
Evans Halshaw Customer Services

Avaliado com 1 de um total de 5 estrelas

They are scammers

They are scammers, I will advise people not to buy cars from them.
They sell bad cars and refused to refund your deposit.
They are not reliable

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Benny,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Avaliado com 4 de um total de 5 estrelas

A friendly greeting on reception and…

A friendly greeting on reception and car ready in 80 minutes ! I did have a couple of concerns which I'm told were not problems. However I trust this has been noted in your records. It has in mine !

26 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Gary,

We appreciate your feedback and are glad you found our reception staff friendly and your car ready promptly.

We understand your concerns and want to assure you that we take all customer feedback seriously. If there is anything we can help with, please email service.followup@evanshalshaw.com

Evans Halshaw Customer Services

Avaliado com 2 de um total de 5 estrelas

parts quoted without vat

parts priced and quoted without vat made them expensive.

20 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi,

We are sorry that you feel this way.

The Head of Business would like to opportunity to speak with you about this. Please can you email him on lee.aubrey@evanshalshaw.com

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Warranty work

Work carried out under warranty to full satisfaction

18 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Karen,

We appreciate your positive feedback and are glad to hear that the warranty work was completed to your satisfaction.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service from Mason Wilson

Great service and want to single out Mason and Ryan. Treated me well and made everything very clear. I never got the car but as I was treated so well I will be back when looking for a car again.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi Imtiaz,

We appreciate your kind words and are thrilled to hear about your positive experience with Mason and Ryan.

Their dedication to providing excellent customer service is truly commendable.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

All goes really well when waiting for…

All goes really well when waiting for the service to be done, the only thing it is very draughty in the waiting area.Other wise no complaints.

4 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi,

Thank you for your feedback.

We appreciate you highlighting the drafty waiting area.

We strive to provide a comfortable experience for all our customers, and we will take your feedback into consideration as we continue to improve our facilities.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

fantastic

quick, efficient courteous and a great car clean!

5 de março de 2025
logotipo da Evans Halshaw - Kia Hull

Resposta da Evans Halshaw - Kia Hull

Hi,

We appreciate your kind words and are thrilled to hear you had a positive experience.

Evans Halshaw Customer Services

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