I had to decide between a Renault 5 and a Nissan Micra. Although other factors contributed to my choice being that of the Renault, a major factor was the service I got from the sales executive, Ethan.... Ver mais
A empresa respondeu
Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN Durham, GB
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I had to decide between a Renault 5 and a Nissan Micra. Although other factors contributed to my choice being that of the Renault, a major factor was the service I got from the sales executive, Ethan.... Ver mais
A empresa respondeu
After saying i would never come back to this garage here i am again a couple years later with the same terrible experience. I have been overcharged for a service, service department unable to help, re... Ver mais
A empresa respondeu
Absolutely spot on. Received an excellent quality video, along with a detailed health check which explained the status and condition of all of the relevant components on my vehicle. Communication was... Ver mais
A empresa respondeu
I visited the Evans Halshaw Durham branch on 10 July 2026 and was looked after by Lewis. I found him to be honest, transparent, and not at all pushy, which was a refreshing change after having some ne... Ver mais
A empresa respondeu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, Reino Unido
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Great friendly & efficient service. Car service was completed ahead of scheduled time. The only issue was that the mydacia app has not been updated to reflect that the service has taken place. However, this was subsequently resolved!

Resposta da Evans Halshaw - Renault Durham
Buying a Dacia duster here , the overall experience has been excellent, a warm welcome and friendly sales team , no issues at all . Highly recommended

Resposta da Evans Halshaw - Renault Durham
During the drive test me and the sales person we observed that the tier sensor light is on , and she told me that it will be checked before the bring me the car. The car arrived a week after and the light was still on, I booked an appointment with them it took the 3 hours to tell find out that the senson is faulty so we re-book to replace it, after a week gave them the car to repair it, after I took it and drove for 15min the sensor light was on again

Resposta da Evans Halshaw - Renault Durham
Lewis was helpful. Really quick and easy process of buying a new car

Resposta da Evans Halshaw - Renault Durham
2nd purchase from these guys, overall good experience and would certainly revisit

Resposta da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham
Lewis was really welcoming and explained everything really well throughout the process of getting my new car. Questions were answered throughly and very attentive. Would definitely be back to the garage in the future!

Resposta da Evans Halshaw - Renault Durham
Just bought me car from Evans halshaw Renault Durham the person I was in contact with buying the car Joshua wilkinson was absolutely brilliant explained everything in great detail and reassured me with all the details of the financial side of things would recommend anyone buying from there great place nicely welcomed definitely would go back again.👍

Resposta da Evans Halshaw - Renault Durham
We haven't bought a car for over 15 years, so were very unfamiliar with the options and processes. Lewis was wonderfully patient and clear in his explanations. Perfect service. We're very thankful.

Resposta da Evans Halshaw - Renault Durham
Great service from Jake. Knowledgable and quick service

Resposta da Evans Halshaw - Renault Durham
i didnt visit the company my car was collected and returned by shaun who was very polite and well dressed a credit to the company

Resposta da Evans Halshaw - Renault Durham
Durham dealership - Lewis: Great experience straight forward no messing very helpful even delivered my used car purchase as I was not part exchanging fantastic service.

Resposta da Evans Halshaw - Renault Durham
Piece of mind
Work getting done to manufacturers standards and parts as well
Great friendly staff

Resposta da Evans Halshaw - Renault Durham
Sales Executive Josh Wilkinson made us welcome from the minute we walked in. We told him what we wanted and he came up trumps straight away. He was very knowledgeably with a great sense of humour. Within a few days we picked our car up along with Road Tax, 3 Year Miner Damage Repair Cover, 3 Year Service Plan and 3 Year
Car Care Plan so every was covered for us for the next 3 years. Our whole experience at Evans Halshaw was brilliant due to Josh.

Resposta da Evans Halshaw - Renault Durham
Great customer service from Jake. Went out of way to help

Resposta da Evans Halshaw - Renault Durham
Thank you to Josh from the sales team for providing a nice easy experience on buying a used car. I had a Dacia Duster near the end of its HP agreement and Josh made the process easy to change to a smaller and newer Dacia Sandero Stepway. The process was straightforward and I'm happy with the new car!

Resposta da Evans Halshaw - Renault Durham
Durham Branch.
Really disappointed at the service I received this morning when I went to the Durham branch. After walking into the show room I had to address the sales assistant who was sat at her desk. She replied to my good morning, and then went back to her computer, not offering any help. Another sales assistant then walked past and I had to ask if she worked there and could help me! She seemed surprised to be asked for help. I shared what I was looking for, a few options and told her I wanted to test drive a few cars. Neither of the women were forth coming and when I challenged them saying I’ve just told you I want to test drive a car and neither of you are helping. The second sales assistant advised she had a customer coming in so then asked the first assistant to which she responded with a blank, none responsive look. She said she had a customer coming in, in 40 minutes. I advised I was stood wanting to test drive and buy a car and neither of them were making any effort to help me. They could’ve offered for me to come back later to test drive, to wait etc but nothing they couldn’t have been less helpful if they had tried. I told them I’d go somewhere else to buy a car, which I did today. Wouldnt recommend or even bother going to the garage as it would appear they don’t want to sell cars.

Resposta da Evans Halshaw - Renault Durham
Smooth, courteous service. Highly recommend both for car trade-in and purchase.

Resposta da Evans Halshaw - Renault Durham
Fantastic experience. Everything went smoothly and Josh was great with communication.

Resposta da Evans Halshaw - Renault Durham
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