Enquired over the phone about a car in Wakefield and was told if I bought it it would be ready for a quick turn around so I could have it in a day or two. When I got to the branch, the salesman knew n... Ver mais
A empresa respondeu
Chantry Bridge, Doncaster Road, WF1 5DR Wakefield, England, GB
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Enquired over the phone about a car in Wakefield and was told if I bought it it would be ready for a quick turn around so I could have it in a day or two. When I got to the branch, the salesman knew n... Ver mais
A empresa respondeu
Everything about the service from the drop off to the pick up with a courtesy car and a wash of my car was perfect 👌 thankyou amy
A empresa respondeu
Julie in the Service Team was great for start to finish. Got me booked in, dropped off first thing which was convenient and then called in good time for me to collect when promised at 4pm - no proble... Ver mais
A empresa respondeu
From start to finish the experience can only described as exceptional From drop off to pick up everything went well the reception team 10/10 An unexpected bonus of a car clean was very much apprec... Ver mais
A empresa respondeu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito pela empresa
Every Day Low Prices
Chantry Bridge, Doncaster Road, WF1 5DR, Wakefield, England, Reino Unido
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I requested the complimentary car wash and vac online when booking and verbally, but this was not done. Very disappointing.

Resposta da Evans Halshaw - Vauxhall Wakefield
Enquired over the phone about a car in Wakefield and was told if I bought it it would be ready for a quick turn around so I could have it in a day or two. When I got to the branch, the salesman knew nothing about the car and eventually I found the vehicle had body work that needed repairing and a faulty control unit that the branch could not give a timescale for repair. They knew I was travelling a long distance to view the vehicle, but still wasted a day of my time and train tickets. Appalling customer service

Resposta da Evans Halshaw - Vauxhall Wakefield
Everything about the service from the drop off to the pick up with a courtesy car and a wash of my car was perfect 👌 thankyou amy

Resposta da Evans Halshaw - Vauxhall Wakefield

Resposta da Evans Halshaw - Vauxhall Wakefield

Resposta da Evans Halshaw - Vauxhall Wakefield
The service was good and the representative very helpful

Resposta da Evans Halshaw - Vauxhall Wakefield
Great service ,work completed to high standard on car,customer service outstanding on reception,Julie very helpful and polite that works on reception, would highly recommend Evans halshaw vauxhall garage.

Resposta da Evans Halshaw - Vauxhall Wakefield
Good price for "value" service. However Service engineer recommended unnecessary work, which I declined. Also car not cleaned inside or outside as requested and on job sheet.

Resposta da Evans Halshaw - Vauxhall Wakefield
My second car with the Wakefield branch... very helpful friendly and always greeted with a smile definitely would recommend

Resposta da Evans Halshaw - Vauxhall Wakefield
Don’t think much to the customer service, the cost for the repairs were far too expensive.

Resposta da Evans Halshaw - Vauxhall Wakefield
Julie was very polite and helpful. The car was ready and washed ahead of schedule

Resposta da Evans Halshaw - Vauxhall Wakefield
After a bad experience with a private purchase we bought a car from here as a reputable company and within 3 weeks the exhaust fell off. The day after it was repaired and returned to us the gearbox / fly wheel went (it also needed brake fuel addinh). There was a lot of back and forth just to get it back to them to look at it.
After those repairs we had it a few more months before both trailing arm bushes went, drive shaft was leaking, tracking realignment, heat shield needed reattaching and the brake fluid needed topping up again. It spent two weeks in Evans Halshaw garage with nothing happening while they discussed the pointless warranty they had sold us between themselves. At which point we lost all faith in them and took it to our usual garage where they fixed the problems for less than quoted by EH but also found that the gearbox bolts that had been installed when they fixed the gearbox were loose.
Overall it has probably spent at least a month being repaired out of the 8 months we have had it.
I know it's a second hand car but you would think you could at least get it it to its first MOT with all the "Comprehensive mechanical and electrical inspections ... carried out by our qualified technicians utilising the latest diagnostic equipment." Evans Halshaw website 2026.
Absolute shambles from start to (hopefully) finish.

Resposta da Evans Halshaw - Vauxhall Wakefield
The staff were very helpful and very friendly

Resposta da Evans Halshaw - Vauxhall Wakefield
I've never had any issues at the Wakefield branch, Vicky on the service desk is always so helpful and friendly

Resposta da Evans Halshaw - Vauxhall Wakefield

Resposta da Evans Halshaw - Vauxhall Wakefield

Resposta da Evans Halshaw - Vauxhall Wakefield
Very courteous customer service, find the labour charge disproportionate to other repairs with the same organisation.

Resposta da Evans Halshaw - Vauxhall Wakefield

Resposta da Evans Halshaw - Vauxhall Wakefield
Nathan was extremely helpful in helping me find my new car not pushy and great customer care

Resposta da Evans Halshaw - Vauxhall Wakefield
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