Evans Halshaw - Vauxhall Wigan Avaliações 

501
O TrustScore é 4.5 de um total de 5

4,3

Challenge Way, Martland Park, WN5 0LD Wigan, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Took my car for air bag replacement due to recall but when I requested a copy of the work carried out for my records, I was denied. Subsequently, I emailed that same request and received only an autom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contato

  • Challenge Way, Martland Park, WN5 0LD, Wigan, Reino Unido

  • 01942 212221

4,3

Excelente

O TrustScore é 4.5 de um total de 5

501 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(501)

5.575 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Impressive service, professional but very friendly.

I was impressed with the service I got at Evans Halshaw Vauxhall Wigan branch, and Peter Mills in particular, when I went to view a well priced used Skoda. I had put a holding deposit down 3 days before and Peter had sent me a good video. The car was ready for viewing and test drive on arrival and Peter answered all of my many questions thoroughly and didn’t pressurise me at any point. Whilst I eventually didn’t buy the car, and had my deposit returned, I was left thinking that I would go back when I’m next looking. It seemed that the team are interested in both parties being satisfied and not just focussing on their side of a sale. That’s unusual, in my experience, and refreshing.

7 de dezembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Paul,

Thank you for your kind review and for sharing your positive experience.

We appreciate you taking the time to highlight the excellent service you received from our team, particularly Peter.

We strive to create a welcoming and informative environment for our customers, and we're glad that you found our approach refreshing.

We value your feedback and will continue to work hard to provide exceptional customer service.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

I have just had my car in for its…

I have just had my car in for its yearly service and the team at evans halshaw Wigan looked after me and my car wonderfully! Service went smoothly and they even cleaned my car which as a lovely surprise!! I definitely recommend them!!

9 de dezembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Beth,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with our team and were happy with the service you received.

We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient wouldn’t go…

Very helpful and efficient wouldn’t go anywhere else

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Kelly,

It's wonderful to know that you found our service helpful and efficient.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

I would like to say a massive thank you…

I would like to say a massive thank you to James the new manager at Evans Halshaw Wigan for the service I have received since talking to James he’s a true gentleman. Thank you so much for all you have done for me.

2 de dezembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Patricia,

Thank you for your kind words about James.

We're delighted to hear you had a positive experience and appreciate your feedback.

We are proud of our team.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Really good service

Really good service, very friendly and informative, recommend to everyone

15 de novembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Michael,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience with our team.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Service and upgrade

I used Evans to service my car and then decided to upgrade and part exchange. All staff very helpful. Liam Aspey was excellent in exploring different options and explaining the deals on offer. James from new car sales and the service team, Doreen, Hayley, Megan and Kyle all welcomed me on various visits. Great team

16 de novembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Kathryn,

Thank you for your kind words and five-star rating!

We are thrilled to hear about your positive experience with our team.

We appreciate you highlighting the excellent service you received, especially the helpful and informative approach you experienced.

Evans Halshaw Customer Services

Avaliado com 4 de um total de 5 estrelas

Pick up and drop off service, especially if you are disabled.

The pick up and drop off service was essential as I am disabled, they give the car a courtesy clean also.

B.Clegg

11 de novembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Highly recommended

They have a dedicated motability specialist called Lee. Lee made the whole process of ordering and picking my new car up such an easy, fast process. Lee was so helpful and knowledgeable and enabled me to get the car I wanted. I can't thank Lee enough as I changed my mind on which car I wanted and Lee was great at letting me change my mind and helped to get the car I wanted. This is my 3rd car from the Wigan branch and I would highly recommend the branch due to friendly staff and fantastic cars.

7 de novembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Vivian,

Thank you for your kind review.

We’re so happy to hear that Lee gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

Thank you for your recommendation and we look forward to seeing you again!

Have a lovely day,
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Liam Liam and arron were all amazing…

Liam Liam and arron were all amazing helpful and funny. Best experience I’ve had buying a car and so helpful.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Mark,

We're so glad to hear you had a positive experience!

It's wonderful to know that our team was able to make your car buying journey enjoyable.

We appreciate your kind words about Liam, Liam, and Arron.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

First Class Service

Friendly service with time taken to explain what would happen with my service & follow up MOT. Haley Hilton dealt with all my questions over the phone & sorting out service plan. Mick collected my car from home & returned having had a clean up which I really appreciated. I am happy with how Wigan Evans Halshaw Team has helped me with sorting out the faults I had identified.Thank you.

23 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Jean,

Thank you for your kind words and five-star rating.

We are delighted to hear that you had a positive experience with Mick.

We appreciate your feedback and are glad that you found our service helpful and efficient.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Took my car in for its second service

Took my car in for its second service. Doreen on Service reception was very helpful as usual. She also went the extra mile and sorted a query out on my Service plan.

21 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Julie,

Thank you for your kind review.

We are delighted to hear you had a positive experience and appreciate your feedback on Doreen.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

A really professional service provided…

A really professional service provided by this dealership. From the start of our calls to car delivery, the care and detail provided has been both clear and accurate ensuring the car was delivered and all paperwork in order. Fully commend Peter Mills for his support over the last week.

22 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Anthony,

Thank you for taking the time to share your positive experience.

We are delighted to hear that you found Peter to be professional and that you were pleased with the care and detail provided.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Exceptional and consistent service …

I've been with Evans Halshaw on their service plan for a few years now. The service is exceptional. I have completed peace of mind having the option of them collecting my car for service and mot. The reports are thorough and its great you can split payments over several months if work is needed. They are proactive and always send a reminder when the service is due.

Pleasure to use the service and thank you team for making life so much simpler!

21 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Lisa,

We appreciate your kind words and five-star rating.

We are delighted to hear that you are happy with our service plan and find it to be a valuable resource.

We strive to provide our customers with a seamless and stress-free experience, and we are glad that you find our service to be proactive and helpful.

Evans Halshaw Customer Services

Avaliado com 3 de um total de 5 estrelas

Good idea video commentary

I like the idea of a video which gave you a commentary of things that required attention. The service was done in a professional manner no problems with that side of It. The reason I gave 3 stars was that I had a phone call from Evans Halshaw Wigan and stated I needed to replace my front discs on my insignia as there was lipping on both. I asked how much this would cost I was told £758 I couldn't believe it would cost that. Then I was told they can do it for £428 I said I would get a quote from another garage then I got told they could do it for £378. Unbelievable how can a company all of a sudden give you three different prices and knock the price down so much. If I would have said yes to the first price they would have got £758 out of me 😱

21 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello John,

We appreciate you taking the time to share your experience.

We understand your frustration with the fluctuating price quotes you received.

We strive to provide transparent and consistent pricing for our services, and it seems that wasn't the case in this instance.

We will take your feedback seriously and use it to improve our communication and pricing practices.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

I have had the most difficult past…

I have had the most difficult past couple of days with Arnold Clark.
They have really screwed me over. I came here to look for an alternative, more reliable garage. I found this, and I found Ashley.
I have never felt more respected, secure and understood ever. I couldn’t fault a single person in the building. And I also couldn’t recommend these guys enough!

15 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Ronaele,

We are so happy to hear that you had such a positive experience with Ashley.

We strive to provide our customers with the best possible service, and it is wonderful to know that we were able to meet your needs.

We are grateful for your kind words and appreciate your recommendation.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

We had a very positive experience…

We had a very positive experience purchasing a used car.
We dealt with Peter through the whole process, he was extremely helpful and professional.
Would highly recommend using Wigan Evans Halshaw for buying a new or used car.
We are delighted with the new car😊

9 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Kirsten,

Thank you for your kind review and 5-star rating!

We are thrilled to hear that you had a positive experience with Peter and that you are delighted with your new car.

We are proud of our team and appreciate your recommendation.
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service very friendly.

Great service.
They did everything they could to make us happy with our used car purchase.
Sorted anything that needed sorting.
Very nice and professional staff.
When things go wrong sometimes with used cars the main thing is how you deal with it.
Thank you. 👍

8 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hello Pete,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience with our team and are happy with your used car purchase.

We appreciate your feedback and are glad that you found our staff to be nice and professional.

Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service, couldn't be happier.
Thank you

11 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi Donna,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. From booking my car service, to dropping it off, through the actual service, and then picking up the car, the level and professionalism of the service provided was excellent.
Kept me updated all day as to how the work was progressing, if there were any issues, and what they had done to rectify any issues.
I highly recommend Evans Halshaw in Wigan.

10 de outubro de 2024
Avaliação não solicitada
logotipo da Evans Halshaw - Vauxhall Wigan

Resposta da Evans Halshaw - Vauxhall Wigan

Hi John,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you were impressed with the service you received.

We appreciate your recommendation and will continue to strive for excellence in customer service.

Evans Halshaw Customer Services

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