Took my car for air bag replacement due to recall but when I requested a copy of the work carried out for my records, I was denied. Subsequently, I emailed that same request and received only an autom... Ver mais
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Veja o que dizem as avaliações
Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... Ver mais
A empresa respondeu
Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... Ver mais
A empresa respondeu
I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contato
Challenge Way, Martland Park, WN5 0LD, Wigan, Reino Unido
- 01942 212221
4,4
Excelente
499 avaliações
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As a mobility car my car is my lifeline…
As a mobility car my car is my lifeline and Evens Halshaw have been brilliant for the 11yrs I've been on the scheme. Cars are always cleaned before being returned. Being able to watch its progress throughout its time in their shop via the video link gives peace of mind.
From the counter staff to the salesmen and service guys I always feel like im a friend rather than a customer
Couldn't recommend enough
2 de setembro de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Paul,
We're happy to hear that your experience with us has been positive over the past 11 years.
It's great to know the car cleaning and video link provide peace of mind.
We appreciate you mentioning our team's friendly service and your recommendation.
Evans Halshaw Customer Services
Great service by Ashley
Great service by Ashley. Very helpful and will defo return
3 de setembro de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Wendy,
We appreciate you taking the time to leave us this great review!
We are so happy to hear that you found Ashley helpful and will return.
Evans Halshaw Customer Services
Picked up my new car today
Picked up my new car today. I can’t thank Lee enough for all his help throughout the whole process. My pick up experience was exceptional. Showed me everything about the car and made sure I was ok before I left. Thank you Lee! I love my new car .
2 de setembro de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Tina,
We're happy to hear that your car pick-up was exceptional!
It's great to know the assistance provided by Lee was helpful, and you love your new car.
Thank you for your positive feedback.
Evans Halshaw Customer Services
One star is too good
One star is too good. Reserved a car, received a confirmation. Went the next day to finalise to be told they'd sold the car I reserved. Disgraceful. Still no response to my complaint.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Heather,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Fantastic customer service
Fantastic customer service, friendly and very efficient
27 de agosto de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Mandy,
We appreciate you taking the time to leave us a review.
We are so glad you found our customer service friendly and efficient.
Evans Halshaw Customer Services
Incorrect information
Mixed information given about what needed replacing after inspection and also pricing for the parts needed. Told vehicle would be ready at a certain time when we arrived after this time vehicle was not ready and had not been completed to what we expected
27 de agosto de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi John,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Service
I'm disabled so. I arranged for the car to be picked up, driver came 9.30 very friendly and helpful. Car returned 3.00pm. It had a full service and had been washed and polished and inside had been valeted it looks like a new car.
Very satisfied and Thankful.
Eric Green.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Eric,
We're happy to hear that you were very satisfied with our service.
We appreciate your feedback regarding the friendly and helpful driver and the quality of the service.
We are thankful for your review.
Evans Halshaw Customer Services
friendly staff
friendly staff, reliable, give regular updates on progress, I book my services through Book My Garage
1 de agosto de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Teresa,
We appreciate you taking the time to leave us such a fantastic review!
It's great to hear that our team is reliable, friendly, and keeps you informed.
Evans Halshaw Customer Services
Bought a car from the Wigan branch and…
Bought a car from the Wigan branch and soon realised the air conditioning never worked. I reported the problem swiftly, expecting a reputable dealer to take responsibility. Instead, I was told it wasn’t covered and offered only to pay half the repair — an insulting “goodwill gesture” that says a lot about their approach to customers. Poor service, no accountability, and certainly not the experience you’d hope for when buying a car. Would not recommend.
2 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Dhurba,
We regret to hear about the air conditioning issue with the car you purchased.
We acknowledge your disappointment with the proposed resolution.
We'll share your feedback with the management team for review and consideration.
Thank you.
Evans Halshaw Customer Services
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Marie,
We are so glad you had a 5-star experience with our service.
Evans Halshaw Customer Services
Great service from the staff at Evans…
Great service from the staff at Evans Halshaw Vauxhall Wigan, straight forward booking options, will visit again 👍
28 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi,
We're happy to hear that you received great service and found our booking options straightforward.
We appreciate your positive feedback and look forward to seeing you again.
Evans Halshaw Customer Services
Car was booked in for a service with a…
Car was booked in for a service with a 2 hour slot took nearly 3 hours. Mechanics decided to down tools for a break at 10oclock . Took longer than it should to service car.
23 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Mr Kerr,
We appreciate your feedback and apologise that the service took longer than expected.
We'll review the timing to improve our service efficiency.
Thank you for your patience.
Evans Halshaw Customer Services
Made buying a car very easy and…
Made buying a car very easy and straightforward
18 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Keith,
We're glad your car buying experience was easy and straightforward.
Evans Halshaw Customer Services
Would not recommend buying a used car…
Would not recommend buying a used car from here, all they care about is there monthly targets and bonus. Drove off and straight away the car struggled to start, returned the vehicle with multiple faults and still not fixed once collected. Asked for a refund and apparently I might not be entitled one. 14 days money back guarantee? Do not believe them or be fooled by their pushy sales people
13 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Alexandra,
Thank you for your review.
We're sorry to hear that you are experiencing issues with your vehicle. Unfortunately, we do not offer the 14 day money back guarantee. However, this isn't the level of customer service that we aim to provide.
Please contact us and we will put you in touch with the management team service.followup@evanshalshaw.com.
Thank you,
Evans Halshaw Customer Services
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Margaret,
Thank you for your positive feedback; Lee and James will appreciate it.
Evans Halshaw Customer Services
Top Experience
Had my annual service and MOT. I didn’t have to budge a finger, Mick came and picked the car up and dropped it off afterwards. All through the process I was kept up to date and also had a video sent over showing the health check of my car. Would highly recommend this dealership!
4 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hi Aleks,
We appreciate you mentioning the convenient pick-up and drop-off service for your annual service and MOT.
We're happy to hear that you were kept informed by Mick and found the health check video helpful.
Thank you for recommending us!
Evans Halshaw Customer Services
Easy hassle free process
Purchased a used Peugot from Evans Halshaw Wigan with the help of Sales Executive Jacob Burke. The process was hassle free and without pressure to buy with all of my questions answered to my satisfaction. I'm happy to recommend both Jacob and the dealership to anyone looking to buy a used vehicle.
4 de julho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Michael,
We appreciate your kind words and 5-star rating for Jacob.
We are happy to hear that you had a hassle-free experience.
We are glad that all your questions were answered and that you would recommend us.
Evans Halshaw Customer Services
first class service in every way
first class service in every way, from pick up to drop off and letting me know what was happening inbetween
25 de junho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Diane,
We're happy to hear that you were pleased with our service!
We appreciate you taking the time to share your positive experience with us.
Evans Halshaw Customer Services
Very kind staff
All of the staff made me and my partner feel very welcome and they took their time finding us the best deal that suits our needs. I highly recommend coming here!
23 de junho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Jordan,
We appreciate your kind words and the 5-star rating!
We are so glad to hear that you felt welcome and that our staff found the best deal to suit your needs.
Evans Halshaw Customer Services
Pressure selling even when done politely is not for me……
On several occasion's during my visit to Evans Halshaw whilst waiting for my vehicle to be serviced, the desk receptionist made a repeated effort to sell me a servicing account based on monthly payments….on each occasion I politely told her that I did not want to take up her offer but still received an outline on paper listing the servicing schedule and monthly payments required attached to my final bill for my vehicle being serviced on that day. This kind of pressure selling was also done by her on my last visit for servicing one year ago despite me telling her that I was not interested at any time…..
16 de junho de 2025
Avaliação não solicitada
Resposta da Evans Halshaw - Vauxhall Wigan
Hello Steven,
We appreciate your feedback.
We're sorry to hear about the repeated sales attempts during your visits.
We'll address this with our team to ensure a more comfortable experience in the future.
Thank you for bringing this to our attention.
Evans Halshaw Customer Services
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