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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As I’m only doing a small render job I only need a few beads which I ordered easily on the website at 9-00am Tuesday the delivery was by courier at no extra price and I was surprised when it arrived... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't do many reviews but I do feel these guys are worth a bit of praise. Although I am just a DIY'er and occasional customer - I have used EWI store a few times now and they've always been really h... Ver mais

Avaliado com 2 de um total de 5 estrelas

pretty poor & sloppy. Sent wrong product on first order. On later email query, didn't bother answering questions & instead fired through a quote ignoring my query & failing to apply agreed discount.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. Very happy, I only needed a couple of pieces of trim, lots of other places selling it in a pack of 10 only. I purchased two different render trims for delivery, arrived in a couple... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos para Construção
  2. Empresa de Construção

Escrito pela empresa

External wall insulation company based in Chessington and Aylesbury.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

356 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(356)

9 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly satisfied!!

As a builder, I am always on the lookout for reliable partners to help deliver the best solutions for my clients. That's why I am thrilled to share my experience working with Michal Kwasnik at EWI Pro (ewipro.com) for a client's external insulation project. Michal's competence, customer approach, and product knowledge are simply unmatched in the industry, and it was a pleasure to collaborate with him on this project.

From the very beginning, Michal took the time to understand our client's specific needs and requirements. His in-depth knowledge of the EWI Pro systems allowed him to provide valuable insights and recommendations that ultimately led to the selection of the perfect insulation solution for our client's property. As a builder, it was reassuring to know that we were working with an expert who genuinely cared about the success of the project.

Michal's exceptional communication and collaboration skills made the entire process seamless. He was always available to address any questions or concerns that we or our client had and kept everyone informed on the project's progress. His friendly and approachable demeanor not only made him a pleasure to work with but also instilled confidence in our client that they had made the right choice.

I wholeheartedly recommend Michal Kwasnik and EWI Pro to any builders or homeowners considering external insulation for their projects. Michal's professionalism, knowledge, and customer-centric approach make him the ideal partner for a successful and stress-free experience. With Michal and EWI Pro, you can trust that you're getting the best service and expertise in the industry.

14 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thanks Dawid! We will make sure Michal is aware of your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

We are generally building company and…

We are generally building company and always use EWIstore for insulation products. Materials always in stock, good knowledge and always good advice. Good on prices too.

24 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Polite helpful man.

Hi! Lovely to have a kind friendly face at the door for a delivery, asked where it wants to go, and it was a bit troublesome but seemed no problem, wish all could be same!

23 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

We have been buying materials from EWI…

We have been buying materials from EWI for a while, Sushmita and Louise have been very helpful in organsising our orders and geting materials to site.
Thank you!

23 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback! I will make sure Sushmita and Louise are made aware of your wonderful words!

Avaliado com 5 de um total de 5 estrelas

Great team and efficient

We have been buying materials from EWI for our projects, Ellie, Sushmita and Louise have been incredibly helpful towards organsising our orders and geting materials to site, great work guys and quality products!

23 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

My company has used EWI for many years…

My company has used EWI for many years now, everyone who works for the company are very helpful and cannot do enough to make sure that you receive the best service possible. We would recommend them to anyone and the office team are always willing to help.

22 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback!

Avaliado com 4 de um total de 5 estrelas

Staff were very friendly and helpful

Staff were very friendly and helpful, with good knowledge of the products.
The products I have used so far have been great, my only complaint is some of the tools tended to break very easily.

20 de janeiro de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your great feedback!

Avaliado com 5 de um total de 5 estrelas

Meir Contract

Good knowledge of products , helpful advise and efficient order system accurate delivery dates.

14 de outubro de 2022
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Great products and quick service

Great products and quick service. Sales team was very good and helped with the order.

18 de janeiro de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thanks Jarek! I will let the sales team know about your great feedback.

Avaliado com 5 de um total de 5 estrelas

Fast and professional

Lovely, fast and friendly customer services.

20 de março de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your kind words about our Customer Services team. I will ensure they are told of the feedback.

Avaliado com 5 de um total de 5 estrelas

They performed very well

They performed very well. There was a confusion with part of the order but they corrected it quickly and were nice to deal with. The bespoke colour options were affordable.

3 de janeiro de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

We are glad our teams were able to resolve your query quickly. Thank you for the kind words.

Avaliado com 1 de um total de 5 estrelas

Received a broken trowel

Received a broken trowel , emailed to tell them got a reply asking me to send pictures which was done , no further contact from them,no refund or replacement either

3 de fevereiro de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Hi Andy, I am sorry this was your experience. I can see there was email an email outgoing about this, but it looks like our email system did not receive your email. The attachments may have been too large. Could I ask you to send these again to deliveries@ewistore.co.uk and we will arrange a refund for you immediately. Thank you.

Avaliado com 5 de um total de 5 estrelas

Extremely helpful

Extremely helpful, slight hitch with delivery but wasn’t their fault, sorted it straight away
Will definitely use again

17 de fevereiro de 2023
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

I needed a quick turnaround to get…

I needed a quick turnaround to get materials to my job as client had a deadline as the job was in the grounds of a School. EWI Store always provide me a good service, however, on this occassion I was particularly impressed by the customer service received from Calum to get my delivery out to me as promised and on time to fit in with my deadline for my client. He went above and beyond.

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item didn't arrive with order

Item didn't arrive with order, rang up to advise and not heard anything back

18 de outubro de 2022
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Hi Mark. I believe this issue has now been resolved for you, but please do get in touch on 0800 133 7285 if you need anything further.

Avaliado com 4 de um total de 5 estrelas

Better next time, I hope.

Firstly, staff seem friendly and helpful on the phone.
The online chat is unbelievably slow, the guy I was chating to asked me to wait while he looked into why half my order had not been delivered.
I must have waited at least 20mins. And 5mins between the messages.
My order in the end was delivered by 4 different couriers and 2 of the 4 bags of base coat adhesive were split open when they finally arrived.

10 de outubro de 2022
Avaliação não solicitada
logotipo da EWI Store

Resposta da EWI Store

Hi Adrian. Thank you for your feedback. I will raise these issues internally and look to how we can avoid them in the future. Please do let us know if you need anything at all from us.

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