Absolutely fantastic experience. Reasonably priced furniture and quality is top notch. Recently bought a ceramic tv unit and a ceramic top dining table with leather swirl chairs, love those. Delivery... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A wide range of good quality, well-priced armchairs well laid out. Staff kept a discreet distance but vigilant, ready to help with finding exactly what you want, making useful suggestions but never p... Ver mais
A empresa respondeu
In and out several times testing beds n sofas. Every time the staff have been friendly, professional and patient. Once we (finally) did pick something staff member (Micheal Olanrewaju) had us sorted i... Ver mais
A empresa respondeu
EZ Living in Sandyford is a lovely store. Well laid out easy to walk around while furniture shopping. Sean Kelly assisted us and he was incredibly helpful answering all of our questions about the pie... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre EZ Living Interiors - Sandyford
Escrito pela empresa
Discover your new home at EZ Living Interiors
A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Informações de contato
The Boulevard, Sandyford, Dublin 18, D18 N292, Dublin, Irlanda
- 01-2902436
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid €1,498 in full. Nothing delivered, no delivery ever attempted, no straight answer.
Ordered a Damian sofabed on 3 August 2026 and paid €1,498 in full the same day.
On 17 August I phoned the store to say the delivery date of 25 August couldn’t be accepted. That was five working days’ notice — exactly what EZ Living’s own terms require. A week later I was told a 10% handling fee, a second delivery charge and a 20% restocking fee would apply anyway.
EZ Living then confirmed delivery for 25 August with a 10:17–13:17 window. Nothing arrived, and no delivery was ever attempted. My building’s door entry system logs every call to my apartment and recorded none that day. The only contact was two missed phone calls, hours after the window had closed.
Over the following days I asked in writing, repeatedly, for one of two things: deliver it, or refund me. Customer Care’s position was that they cannot assist until the furniture has been delivered. EZ Living later confirmed in writing that there had been an error on their side and that they were unsure which warehouse the unit had returned to. Nobody told me that at the time.
A refund was eventually offered — by cheque, in 7 to 10 business days, not to the card that paid — together with a €100 voucher as an apology. I declined the voucher. Nearly four weeks after paying in full, I have no sofabed and no refund.
28 de agosto de 2026
Avaliação não solicitada
Resposta da EZ Living Interiors - Sandyford
Hi Robert,
Thank you for reaching out.
We are sorry to hear of your experience, and we apologise for the inconvenience caused.
We can see that your refund has now been actioned accordingly. We appreciate your patience while this was being resolved.
Should you require any further assistance, please don’t hesitate to reach out to our team.
Kind regards,
Customer Care | EZ Living Interiors
Michael olanrewaju was great advising…
Michael olanrewaju was great advising us on our mattress and purchases and was very clear on everything! 10/10 purchasing experience
28 de agosto de 2026
Avaliação não solicitada
Resposta da EZ Living Interiors - Sandyford
Hi Lucy,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Dion and another staff member were so…
Dion and another staff member were so helpful and professional. Nothing was a problem, they both knew the product information and seemed to be really happy to assist us.
25 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Tony,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Refusal to deliver any item on a huge order unless everything is 100% paid for. Absolute nonsense.
Excellent service from Matthew. 5 stars. Excellent range of products. 5 stars.
However ... my order was c 14000 euros. So lots of items. Final delivery would be beds, which would not be available until November. My order was in August. I was informed there could be no delivery of any item until I had paid 100% for everything. Given I am moving into an empty house, this is clearly an issue, not to mind some products not being available until October also. We discussed the matter, and my order was split into two.
My issue is that the system is to have one order, forcing me to pay for everything upfront. The order should have been split from the outset into three or four different orders, based on approximate delivery dates. I could not be more unhappy with the approach. Not to mind the risk to my money. But a super range of products and a super staff member.
The first reply is inaccurate. I was informed, and reconfirmed today, that what I stated is policy and an exception was made for me due to my expressing my dissatisfaction. The EZ policy is due to product being delivered earlier than expected to EZ, and being despatched occasionally by EZ without being fully paid for. In other words, a problem that EZ has operationally has been resolved by insisting the customer psys 100% of everything. Therefore EZ has resolved an operational issue by insisting on a 100% payment for everything before it will despatch anything. Which ironically penalises the customers who order most i.e. its best customers.
I understand this logic. And an exception was made for me. However, the operational problem should not be resolved by effectively punishing significant customers. The issue is 100 % solvable by EZ making operational and system/ IT changes to address the operational anomaly that allows occasional deliveries, even where they are not paid for in full.
I would recommend EZ. My point simply identifies what I regard as a lazy solution that penalises its best customers.
24 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Michael,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were so happy with Matthew and the service he provided.
We’re sorry to hear that our payment and delivery process caused some frustration.
Just to clarify, our policy is to take payment in full for items that are in stock and being prepared for delivery, while only a 50% deposit is required for items that are not yet in stock and are due to be delivered at a later date. We appreciate that this may not have been clear in the initial discussion, and we apologise for any miscommunication.
We genuinely appreciate both your kind comments about our team and your feedback on where we can improve the customer experience.
Kind Regards,
Customer Care | EZ Living Interiors
Resposta da EZ Living Interiors - Sandyford
Hi Clodagh,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff member was cold and dismissive
Staff member was cold and dismissive, we had to ask to be shown the product to see the quality of the item . She said we don't have Grey on the floor only white, the colour didn't matter as long as we knew the quality was as expected. She was only interested in the spend.
26 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We’re sorry to hear that your experience did not meet your expectations. It is never our intention to cause disappointment or leave a customer feeling that their experience was anything other than positive.
We value each and every customer, and we appreciate you taking the time to share your feedback with us.
Kind regards,
Customer Care | EZ Living Interiors
Eoin was a very professional and…
Eoin was a very professional and pleasant EZ representative at Sandyford.
23 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very helpful and conscientious…
Very helpful and conscientious assistant. Love the store layout and furniture. Good sales.
21 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Natalie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff were very helpful
Staff were very helpful. Received couch within three weeks. Delivery times start at 7am.
27 de julho de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Carol,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Flagship store excellent customer service
I recently visited the flagship store and purchased a nest of tables. Michael was very accommodating and went the extra mile to assist me with my purchase. Great service.
20 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Helpful & professional
In and out several times testing beds n sofas. Every time the staff have been friendly, professional and patient. Once we (finally) did pick something staff member (Micheal Olanrewaju) had us sorted in minutes! Can’t fault the store or the service at all
23 de agosto de 2026
Avaliação não solicitada
Resposta da EZ Living Interiors - Sandyford
Hi Sharon,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Matthew Carey was excellent in advising…
Matthew Carey was excellent in advising us on the mattress we needed. A respa and we are delighted with the mattress and the professional customer service we received. Thank you Matthew !!!
22 de agosto de 2026
Avaliação não solicitada
Resposta da EZ Living Interiors - Sandyford
Hi Lydia,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent Customer Service
EZ Living in Sandyford is a lovely store. Well laid out easy to walk around while furniture shopping. Sean Kelly assisted us and he was incredibly helpful answering all of our questions about the pieces we were interested in. Great experience overall!
21 de agosto de 2026
Avaliação não solicitada
Resposta da EZ Living Interiors - Sandyford
Hi Cynthia,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Dave was extremely professional
Dave was extremely professional, helpful and ran us through all details in a relaxed and friendly manner. Great store with excellent sales on at the minute!
19 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Sean,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Good service and good quality products
16 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Resposta da EZ Living Interiors - Sandyford
Hi Doreen,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Lovely showroom with nicely curated…
Lovely showroom with nicely curated stock. Staff were attentive and knowledgeable.
18 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Gillian was very helpful
18 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Liked the choice of chairs and Gillian…
Liked the choice of chairs and Gillian was really helpful.
16 de agosto de 2026
Resposta da EZ Living Interiors - Sandyford
Hi Ann,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.