Ezypay Avaliações 

5
•
O TrustScore é 2.5 de um total de 5

2,5

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Detalhes da empresa

  1. Serviço de pagamento
  2. também em
  3. Empresa de Software
  4. Fornecedor de software

Escrito pela empresa

Ezypay is a partner-focused payment provider designed for SaaS providers and businesses of all sizes. We make it simple to manage customer payments. Ezypay allows you to collect recurring and one-off transactions across multiple locations, countries, payment methods, and currencies. With seamless API integration, Ezypay enables embedded payments, dynamic plan creation, automated workflows, and real-time data exchange. The platform also supports omni-channel onboarding, flexible payment scheduling, invoicing, real-time reporting, and advanced tools for recovering failed payments — all backed by PCI DSS-compliant infrastructure. Whether you’re scaling globally, adding additional sites or streamlining operations, Ezypay helps you retain revenue, reduce friction and deliver a better payment experience.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

5 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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2,5

Todas as avaliações

(5)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Most dishonest company in Australia

This company are about as close to organised crime as you could possible imagine.
They have been charging me a 100% missed payment fine due to an expired card being on file, in additional to my current ban details. The scam is they try the expired card first and if that doesnt work, they charge a 100% "missed payment fee" to my bank account the following day. Quite genius really and of course, all squared off in their terms and conditions.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid Ezypay – Dated System, High Fees, Poor Service

My business used Ezypay for years and experienced ongoing issues that were never addressed, despite providing extensive feedback. Their system is outdated and restrictive, with limited customisation.

They charge excessive fees, including $16.39 for a failed payment (plus further $16.89 for any retry fails), and a “load fee” just to add a new customer. Even worse, despite repeatedly requesting failed real-time payment notifications so we could chase payments, these were never provided, meaning we often ended up paying the fees ourselves when customers didn’t pay.

Customer service is slow, unhelpful, and robotic—not just for us, but also for our customers. On multiple occasions when our clients contacted Ezypay directly to make changes to their accounts, the process was handled poorly. This reflected badly on our business and caused unnecessary frustration for our customers.

Even now, months after we stopped using them, they refuse to cancel our account without charging an exit fee—making the process unnecessarily difficult.

Since switching to Stripe, the difference has been night and day. Stripe offers a modern, accurate, fully customisable platform with no failed transaction fees, smart payment retries, instant notifications, and outstanding 24/7 support. We regret not switching sooner.

I strongly recommend avoiding Ezypay and using Stripe instead.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Ezypay

Resposta da Ezypay

Hi Kirstie,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience.

As we never want to have one of our customers feeling unsupported. We will go away and review your specific case to understand what we could have done better and address any gaps moving forward. Where needed, we’ll also provide relevant feedback internally to improve our processes.

Kind regards,
Ezypay

Avaliado com 1 de um total de 5 estrelas

Criminal behavior. This company is the WORST

Criminal behavior. Any business using this company should be ashamed. They decided to take membership payments on a day prior to what we set up. Charging as and when they like. I was charged $10 when they decided to charge on a day not set up for payment. They are crooks and acting on a Criminal dishonest way. STAY AWSY FROM THIS COMPANY IF YOU WANT TO KEEP CLIENTS. Im.in the process of a Commerce Commission case in NZ and a disputes tribunal case. It's not the $10 it's the Criminal behavior behind this company that MUST BE STOPPED. You cheated the wrong person. Patrice New Zealand

15 de julho de 2025
Avaliação não solicitada
logotipo da Ezypay

Resposta da Ezypay

Hi Patrice, thanks for sharing your feedback.

We'd like to take the chance to reply to your review with some information which might provide more context.

Ezypay is a third-party payment provider. Ezypay were contracted by your billing merchant to process payments on their behalf. Any fees or policies are set directly by your billing merchant and not by Ezypay. We suggest you reach out to your billing merchant for more details on fees.

Hope this helps explain the situation. If you have any billing-related questions, please feel free to contact our support team. You can reach us via phone (1300 652 825) or email (help@ezypay.com).

Thanks, Team Ezypay

Avaliado com 1 de um total de 5 estrelas

Expired saved card fees

$6 fee for my card being expired a year after I added it to the app in question. Nothing but daylight robbery, disgusting company.

12 de maio de 2025
Avaliação não solicitada
logotipo da Ezypay

Resposta da Ezypay

Hi, thanks for sharing your feedback.

We'd like to take the chance to reply to your review with some information which might provide more context.

Ezypay is a third-party payment provider. Ezypay were contracted by your billing merchant to process payments on their behalf. Any fees or policies are set directly by your billing merchant and not by Ezypay. We suggest you reach out to your billing merchant for more details on fees.

Hope this helps explain the situation. If you have any billing-related questions, please feel free to contact our support team. You can reach us via phone (1300 652 825) or email (help@ezypay.com).

Thanks, Team Ezypay

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