Farm Direct Avaliações 2.083

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back. If they make a mistake with packing / deli... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) wo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hands down the best food in town! Honestly, I've been shopping from them since 2020 and the food quality and freshness is unbeatable. They do a great job selecting local farmers and producers, fr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Supermercado
  2. Hortifruti
  3. Serviço de Entrega de Mantimentos
  4. Serviço de encomenda de comida online
  5. Loja de alimentos orgânicos
  6. Loja de artigos sazonais

Escrito pela empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

I'm dissatisfied because some eggs were…

I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

2 de abril de 2026
logotipo da Farm Direct

Resposta de Farm Direct

hi Gabriela

I am very sorry for this disappointing service and we are very sorry to see you go,

Robert

Avaliado com 5 de um total de 5 estrelas

Brilliant delivery

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

28 de março de 2026
logotipo da Farm Direct

Resposta de Farm Direct

hi Natasha,
thanks so much for the kind feedback, very much appreciated,
Robert

Avaliado com 5 de um total de 5 estrelas

The produce quality is fresh

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.

If they make a mistake with packing / delivering they always own up and accept liability.

The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.

I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.

They are a friendly team.

28 de março de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Geoff

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support and kindness.

Robert

Avaliado com 4 de um total de 5 estrelas

Reliable deliveries, great range

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

28 de março de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Jill

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support.

Robert

Avaliado com 4 de um total de 5 estrelas

Product quality

Good Quality of products though some are quite expensive for the amount a d good swift delivery

27 de março de 2026
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Resposta de Farm Direct

Hi Yvonne

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Avaliado com 5 de um total de 5 estrelas

The quality of the produce is…

The quality of the produce is excellent, and great value for money.
The delivery team are always helpful and polite.

26 de março de 2026
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Resposta de Farm Direct

Hi Heather,

That is good to hear, thanks for taking the time to feed back, and for your great support, it is very much appreciated,

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

Great quality as always

Great quality as always. The leg of lamb was superb.

2 de abril de 2026
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Resposta de Farm Direct

Hi Frances

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, high quality products

26 de março de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Molly

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

Great range

Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

28 de fevereiro de 2026
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Resposta de Farm Direct

hi G
thanks so much for the support and friendly feedback it means everything to us! Robert.

Avaliado com 5 de um total de 5 estrelas

As always the best produce and I…

As always the best produce and I appreciate I get the radish greens with the radishes! They made an excellent radish green kimchi.
Beef short ribs were a treat and definitely made for a great meal.
Drivers are always so nice.

26 de fevereiro de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Melanie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27 de fevereiro de 2026
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Resposta de Farm Direct

Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

We are very lucky to have this supplier…

We are very lucky to have this supplier of a such a huge range of products from artisan producers and small scale farmers in our local area.
Everyone should look at their website before heading to a supermarket!

28 de fevereiro de 2026
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Resposta de Farm Direct

Hi Mrs Bower,

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Great food, great service, great emails.
Highly sustainable

28 de fevereiro de 2026
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Resposta de Farm Direct

Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Avaliado com 5 de um total de 5 estrelas

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12 de março de 2026
Avaliação não solicitada
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Resposta de Farm Direct

Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Avaliado com 5 de um total de 5 estrelas

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28 de fevereiro de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Avaliado com 5 de um total de 5 estrelas

Very good selection and service

27 de fevereiro de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Miriam

That is good to hear, thanks for taking the time to feed back and for your support, it is very much appreciated,

Thanks

Robert

Avaliado com 5 de um total de 5 estrelas

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28 de fevereiro de 2026
logotipo da Farm Direct

Resposta de Farm Direct

Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

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