Product is always great but delivery date is never on time. Always after ETA. Would be beneficial if I could select an arrival date option even at an additional price if I can get it earlier than ETA
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had some issues with my order and contacted the support chat line. I was put through to Bethan, who was fantastic! Incredibly helpful and provided the information and support that I needed.
A empresa respondeu
Excellent sticker quality. I was a bit uncertain when ordering because the prices were lower than anywhere else and the turnaround time was so fast, but sure enough they arrived quickly and they look... Ver mais
A empresa respondeu
Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.
Escrito pela empresa
Informações de contato
7 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP, Doncaster, Reino Unido
- 01302 288300
- support@fastprint.co.uk
- www.fastprint.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you Bethan!
Had some issues with my order and contacted the support chat line. I was put through to Bethan, who was fantastic! Incredibly helpful and provided the information and support that I needed.
22 de julho de 2026
Avaliação não solicitada
Resposta da FastPrint
Good Morning Poppy,
Thank you for your feedback.
The review has been passed on to Bethan, and we as a business really appreciate your kind words.
We look forward to working with you again!
Kind Regards,
Conna
Head of Sales and Support
Product is always great but delivery…
Product is always great but delivery date is never on time. Always after ETA. Would be beneficial if I could select an arrival date option even at an additional price if I can get it earlier than ETA
5 de julho de 2026
Resposta da FastPrint
Good Afternoon Andrew,
Thank you for your feedback.
We're pleased to hear you're happy with the quality of our products, but we're sorry your deliveries haven't always arrived when expected.
We do offer Express and Rush production options for an additional charge, subject to availability and the capacity of our print and production teams at the time of ordering.
If you ever need labels sooner, please get in touch and we'll always do our best to help.
Kind regards,
Jodie
Support Assistant Manager
Excellent sticker quality
Excellent sticker quality. I was a bit uncertain when ordering because the prices were lower than anywhere else and the turnaround time was so fast, but sure enough they arrived quickly and they look fab. I’ll definitely be ordering all of my stickers from them in future.
10 de junho de 2026
Avaliação não solicitada
Resposta da FastPrint
Thank you so much, Aimee!
We’re thrilled to hear your stickers arrived quickly and that you’re happy with the quality. It’s great to know we could exceed your expectations on both price and turnaround.
We really appreciate your feedback and look forward to helping with your future sticker orders!
Best wishes
Keeley
Sales & Support Development Lead
amazing
amazing! fast! great quality! saved us from a slower printers! thank you
9 de junho de 2026
Avaliação não solicitada
Resposta da FastPrint
Good Afternoon,
Thank you for your review! We're so pleased we could help when you needed your labels quickly. It's great to hear you were happy with the quality and service. We really appreciate your support!
Kind regards,
Jodie
Support Assistant Manager
The FastPrint Team
Always do an amazing job
Always do an amazing job, quick to rectify any problems, best prices in the UK, I’ve been using them for approximately 6 years now, and I will continue to use them going forward.
4 de maio de 2026
Resposta da FastPrint
Hello Trevor,
Thank you so much for your kind words and for trusting us over the past 6 years, its a true pleasure to have loyal customers like you!
We’re really pleased to hear that you’ve been happy with our service, pricing, and how we resolve any issues. We truly appreciate your continued support and look forward to working with you again.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Resposta da FastPrint
Good afternoon,
Thank you for your review.
We’re really pleased to hear you were happy with the aftercare service and that everything was resolved well for you. We really appreciate you taking the time to share your feedback.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Labels printing
The whole experience from the quotation to the printing was smooth and efficient, and I am very happy with the end result. Thank you guys for doing a fantastic job.
24 de abril de 2026
Resposta da FastPrint
Hello Ameenoha,
Thank you so much for your lovely review.
We’re really pleased to hear the process felt smooth from quotation through to print, and that you’re happy with the final result. It’s great to know everything came together well for you.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Resposta da FastPrint
Hi Mark
Thank you so much for taking the time to leave your feedback!
It’s lovely to hear your prints came out so well, and we really appreciate you coming back to us again. Your continued support means a lot.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Took my .png file and produced [in…
Took my .png file and produced [in sheet format] exactly what I was looking as a "cheap" marketing tool.
On display with a UK Ladies Pro Golfer supporting my small business in Cornwall.
A very cost effective and service, with plenty of updates on delivery.
27 de abril de 2026
Resposta da FastPrint
Hello Susanna,
Thank you for leaving us this feedback,
We’re really pleased to hear we were able to produce exactly what you were looking for from your PNG file, and that the finished sheets worked well as a cost-effective marketing tool.
It’s great to know you were happy with the updates and overall service too.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Resposta da FastPrint
Hello Adrian,
Thank you for your review.
We’re glad to hear you were happy with the stickers and appreciate you taking the time to share your feedback.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
The best label printing company
this is without doubt the best label printing service I have used in 25 years of business. The quality is great, pricing is competitive and most importantly - they arrive when they say they will 10 /10
23 de abril de 2026
Resposta da FastPrint
Hello Peter,
Thank you for such a fantastic review.
It’s amazing to hear that, after 25 years in business, you rate us so highly and cant explain how much this mean to us as a company.
We’re really pleased the quality, pricing, and delivery have all met your expectations, and your feedback means a great deal to the team.
Look forward to working with you in the future.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Excellent customer service
Excellent customer service. If changes were needed to be made, they were handled promptly. Great communication!
21 de abril de 2026
Resposta da FastPrint
Hello Dawn,
Thank you for taking the time to leave your review!
We’re really pleased to hear you were happy with the customer service and communication. It’s great to know any changes were handled quickly and smoothly for you.
If you ever need any support at all, just get in touch!
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Great experience great service and…
Great experience great service and quality highly recommend 5 star rating for Fast Print
14 de abril de 2026
Resposta da FastPrint
Hello Sandra,
Thank you so much for your lovely review.
We really appreciate your custom and are so pleased to hear you had a great experience with the service and quality. Your recommendation means a lot to us.
If you ever need anything in the future, please don’t hesitate to get in touch, we’ll be more than happy to help.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Fantastic service
Fantastic service! Great price! Friendly & professional customer service. 10/10 from me. My stickers are perfect. Highly recommend. Thankyou. I’ll definitely be back when I need more stickers.
20 de abril de 2026
Resposta da FastPrint
Hello Janine,
Thank you so much for taking the time to leave your feedback!
We’re really pleased to hear you were happy with the service, pricing, and your finished stickers. It’s wonderful to know you found the team friendly and professional, and we really appreciate your kind recommendation.
We’d be more than happy to help again whenever you need more stickers, so please don’t hesitate to get in touch.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Great interaction and helped me through…
Great interaction and helped me through a process to achieve the result i required.
15 de abril de 2026
Resposta da FastPrint
Hello Stuart,
Thanks so much for leaving this.
I’m really glad the team were able to talk you through the process and help get everything to where you needed it to be.
We always want things to feel straightforward, so it’s great to hear that came across.
We really appreciate your feedback.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
I’ve always had great service from…
I’ve always had great service from Fastprint, always friendly on the phone and come up with exactly what I require with prompt delivery, spot on!
9 de abril de 2026
Resposta da FastPrint
Hello Dave,
Thanks so much for this, it’s really appreciated.
It’s great to hear you’ve always had a good experience with us and that the team have been friendly and helpful over the phone. We’re glad we’ve been able to get things just right for you and keep delivery prompt too.
Thanks again for your continued custom.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Cannot fault their customer service
Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and was immediately offered either a refund or a credit note. Bear in mind this was my fault not theirs. Other companies should follow their example. Not everyone wants to speak to an algorithm, if u call typing to a machine speaking
Am awaiting the items and will leave a review separately.
30 de março de 2026
Avaliação não solicitada
Resposta da FastPrint
Hello Andrew,
Thank you so much for taking the time to leave such thoughtful feedback.
We’re really glad you were able to speak to someone directly and get the support you needed with your order. Mistakes can happen, and we’ll always do our best to offer a fair and helpful solution where we can.
It really means a lot that you’ve highlighted the customer service, and we hope you’re just as happy once your items arrive.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
very professionally service
very professionally service, always excellent quality and usually they can turn around an order pretty quickly.
20 de março de 2026
Resposta da FastPrint
Hello Phaedra,
Thank you so much for your kind review.
We’re really pleased to hear you’ve found the service professional and the quality consistently excellent. It’s also great to know the turnaround has usually been quick for you.
We really appreciate your continued custom, and please feel free to get in touch anytime you need anything.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
They are very reliable overall
They are very reliable overall, and I truly appreciate their consistent quality. However, I would like to suggest an improvement in their communication regarding order status updates.
Specifically, after uploading an order for printing, I did not receive any confirmation or feedback. It was only after I followed up by phone three days later that the team reviewed and processed my request.
Implementing automated acknowledgments or status notifications upon order submission would greatly enhance the customer experience.
23 de março de 2026
Resposta da FastPrint
Hello Franklin,
Thank you for taking the time to leave such helpful feedback.
We’re really pleased to hear you find us reliable overall and that you’re happy with the quality. I’m sorry, though, that the communication around your order status didn’t feel clear enough at the time.
We did send an update through our proofing tool, but we completely appreciate that emails can sometimes land in junk or be missed, which isn’t ideal when you’re waiting for an update. Your comments are really useful, and we are looking at alternative ways to make order updates and proofing notifications clearer and easier for customers to see.
Thank you again for your feedback and for your continued trust in us. If you ever need anything, please don’t hesitate to get in touch.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
Resposta da FastPrint
Hello Craig,
Thanks so much for your review.
It’s great to hear you found everything easy to use and that you were happy with the service. We really appreciate you taking the time to share this.
Kind regards,
Keeley
Sales & Support Development Lead
The FastPrint Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.