Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
4,2
10 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect experience buying a car from here,
Rame served me and was very impressed by the way he was answering my questions and the knowledge he had from the car.
would definitely recommend the dealership and him to any potential customer
Left a deposit on Monday and collected Tuesday! They sent a personalised video of the car before I left the deposit which other garages didn’t do for me which made me feel confident going ahead. Thank you very much guys we are thrilled with our Volkswagen Polo!
Great service and highly recommended FG Cars! The staff were very inviting and friendly, in particular Rame who answered all questions and was very helpful. Thank you!
Really happy with the service I received from Kieran and Sam. They were both really friendly, helpful and easy to deal with from start to finish.
Buying a car can be a bit stressful, but they made the whole process really straightforward and I never felt pressured at any point. They were happy to answer all my questions and went out of their way to make sure everything was sorted.
The car was exactly as described and was really well prepared when I collected it. I’m really pleased with it and would definitely recommend the garage to anyone looking for a car.
Thanks again to Kieran and Sam for making the whole experience so easy. I’d definitely use them again. ⭐⭐⭐⭐⭐
Fantastic experience with FG Cars from start to finish. The team were friendly, professional and made the whole process straightforward and stress-free. They were helpful, answered all my questions and made me feel confident throughout.
The car was exactly as described, the service was excellent, and everything was handled efficiently. It’s refreshing to deal with a company that genuinely cares about its customers.
I’d happily recommend FG Cars to anyone looking for a reliable, professional and hassle-free car-buying experience. Would definitely use them again!
⭐⭐⭐⭐⭐
I recently purchased a BMW 320i from FG Cars and couldn’t be happier with the whole experience. From start to finish, everything was smooth, professional and completely hassle-free.
A special mention has to go to Kyle, who was absolutely brilliant throughout the process. He was friendly, knowledgeable and genuinely helpful without ever being pushy. He took the time to answer all my questions, made the whole process straightforward, and made me feel confident that I was buying from the right place.
The BMW 320i is fantastic and I’m extremely happy with my purchase. It’s clear that FG Cars take pride in the cars they sell and the service they provide.
I’d definitely recommend FG Cars to anyone looking for their next car, and I’d happily deal with Kyle again in the future. Thanks again to Kyle and the team for making the whole experience such a great one! 🚗👏
My son just bought a car from FG Cars and it was a great experience. Very helpful, professional and friendly staff would highly recommend
Resposta da Fgcars
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your son had such a great experience buying his car from FG Cars and that you found our team helpful, professional and friendly throughout.
Thank you for your recommendation and for choosing FG Cars.
We really appreciate your support and wish your son many happy and safe miles in his new car! 🚗
I purchased a citroen from this garage 3 weeks ago I had it inspected yesterday there were too many faults to list two being failing gearbox and a dangerous suspension arm yet the car was sold with a years mot?? I asked for refund but they wanted £250 admin charge, for there miss selling stay away company is rouge. Since review i got an answer but they left wrong number to call. And we have also found out the car had un finished finance on it so as I said stay away !!!!!
Resposta da Fgcars
Thank you for your review. We are concerned to read the comments you have made and would like the opportunity to investigate this matter properly.
FG Cars has been operating for over 10 years, and we have never charged a £250 administration fee for a customer to return a vehicle to us.
We have also been unable to locate any customer or vehicle on our system from the details provided with this review, so at present we cannot identify the purchase you are referring to or investigate the concerns you have raised.
We take any concerns regarding our vehicles extremely seriously and would be more than happy to look into this for you. Please contact us directly on 01509 278780 or provide us with the vehicle registration number so that we can locate the vehicle and establish exactly what has happened.
If this vehicle was purchased from FG Cars, we genuinely want the opportunity to investigate the issues you have described and work with you towards resolving the matter.
The FG Cars Team
Experience was good throughout. Left to look around unaccompanied but staff available to answer any questions.Given time alone to discuss and decide no pressure. Unfortunately after placing deposit and returning home I tried to find a bike carrier to fit but couldn't for the model. After talking to Keiron and explaining the problem he did his upmost to find a solution unfortunately one couldn't be found . It didn't work out this time but I would certainly use again and recommend the company to others.
Resposta da Fgcars
Thank you for taking the time to leave us such a positive review! ⭐⭐⭐⭐⭐
We're really pleased to hear that you enjoyed our relaxed, no-pressure approach and had plenty of time to look around and make your decision at your own pace.
Although it's a shame the vehicle ultimately wasn't suitable due to the bike carrier requirements, we're glad Kieran was able to do everything he could to try and find a solution for you.
We really appreciate your understanding, recommendation and kind words.
Hopefully we can help you find the right vehicle next time, and we'd be delighted to welcome you back to FG Cars in the future! 🚗
I had an excellent experience at F G Cars! From the moment I walked in, the staff were friendly, professional, and genuinely helpful. They listened carefully to what I was looking for and guided me through the options without any pressure. The buying process was smooth and transparent, and I felt confident that I was getting a fair deal.
Special shoutout to Tim and Kyle for going above and beyond to answer all my questions and make sure I left with exactly the right car for my needs. The financing team was efficient, and the follow-up service has been outstanding.
I highly recommend F G Cars to anyone in the market for a used car. They make the whole experience easy, enjoyable, and stress-free!
Resposta da Fgcars
Thank you so much for taking the time to leave such a fantastic review! ⭐⭐⭐⭐⭐
We're delighted to hear that you had such a positive experience with FG Cars from start to finish.
Providing a friendly, transparent and pressure-free buying experience is exactly what we aim for, so it's great to know you felt confident and comfortable throughout the process.
A special thank you for your kind words about Tim and Kyle. We'll make sure your feedback is passed on to them both! We're also really pleased to hear that the finance process was straightforward and that you've been happy with our follow-up service.
Your recommendation means a great deal to the whole team, and we'd be delighted to welcome you back when it's time for your next car.
Thank you for choosing FG Cars and enjoy your new vehicle! 🚗
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.
