Financial Wellness Group Avaliações 

439
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After my business collapsed I lost everything and was tens of thousands of pounds in debt, began with Citizens Advice who though were helpful initially but as soon as it wasn’t a straightforward ‘goin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Would give 0 stars, signed up they made my partners earnings count to what I had to pay, then after paying for the full time at closing (when I know I overpaid 5 years due to individual debt being cla... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After coming out of an abusive relationship where I had money stolen and my debt built up from this, I had a call with them where they were able to help straight away, I didn’t feel judged or embarras... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow I was completely unaware that there company’s like the Financial Wellness’s group existed. I suffer with Mental health and Sam took great care helping me through all my finances And she decide... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Aconselhamento de Crédito
  2. Serviço de redução de dívidas
  3. Serviço de insolvência

Escrito pela empresa

Live more, stress less. Life should be more than stressing about money, we can help get things sorted. Whether you’re worried about day-to-day financial struggles and need advice, want to check your plan progress or are budgeting for the future, we’re always here when you need us.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

439 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 22% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(439)

22 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

They was very helpful up to this point…

They was very helpful up to this point just waitin to see after 12 months I am Deat free

3 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thanks for taking the time to feedback. We're sorry to hear that this is your experience. If you can please provide some further details to your case, one of our colleagues will contact you to look into your case and address your concerns.

Avaliado com 5 de um total de 5 estrelas

Matt and Samantha were brilliant they…

Matt and Samantha were brilliant they understood and made my life easier,i was in a lot of debt. They always called me bk when we made an arrangement never late to call me.very professional lovely to talk to nothing was to much trouble so happy to have got I contacted with them.

14 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback. We're pleased to hear of your positive experience, and we wish you the best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

They change my life

They change my life. They help me so much. Great people who listen and don't make you feel bad about beeing in debs. Such amazing understanding. Such a relief for me as i didnt imaginethere is help out there for me. Thank you so much for Financial Wellness Group for making me feel safe and again happy.

12 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback. We're pleased that we have been able to assist you - we wish you the best of luck with your solution.

Avaliado com 5 de um total de 5 estrelas

Amazing help from the start I was…

Amazing help from the start I was reassured no debt companies will contact me in the future and if they did I had proof I was on a DRO

1 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback. We wish you the best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service they…

Absolutely fantastic service they helped me through everything and I got the results I wanted, I would strongly recommend them to anybody

10 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for your 5* review

Avaliado com 5 de um total de 5 estrelas

Sympathetic and helpful advice

Thanks so much Chris and team at FWG. Your patience and understanding during an extremely difficult time were greatly appreciated

2 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Amazing quick and simple process all…

Amazing quick and simple process all sorted within a week

7 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for your feedback. We're pleased we have bee able to assist you - we wish you the best of luck for the future!

Avaliado com 5 de um total de 5 estrelas

These guys are amazing

These guys are amazing, was on the phone for around 3 hours collecting information, these guys were their the entire time in the background, very polite and professional.

29 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback!

Avaliado com 2 de um total de 5 estrelas

Brilliant until you sign the dotted line.

They where brilliant to start with, very helpful and reassuring but once i signed upto a DMP they didn't seem to care too much anymore. Still receiving debt letters 12 weeks on and they stopped replying to my emails untill I contacted customer service and it seems my adviser doesn't work for them anymore but I wasn't told about it. Still stressed about my debts because it seems so little of what I'm paying is paying off debts.

5 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

We are sorry to read this is your experience, we are passionate about our customers and the service we provide. One of our colleagues will contact you to look into your case and address your concerns if you would be happy to provide further details.

Avaliado com 5 de um total de 5 estrelas

Staff were brilliant in talking me…

Staff were brilliant in talking me through my whole application. If I had any questions I could contact them very easily.
Very pleased, thank you

2 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Can’t thank this company enough I was…

Can’t thank this company enough I was really struggling with debt and depression they helped me get my life back every one I spoke to was really kind and understanding and Tom who was the mail person who helped so would really like to say thank you very much for everything

4 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback and sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Very Highly Recommended

Over all They are very highly recommended.I have completed my DMP very happy for it.I have loads of complaints and problem with them for nearly nine years,Mostly every year i did make a complaint and negative reviews but with all of those issues they are very quick resolving it.They will take all issues and problem seriously.They will even let their manager handle your issue on very high outcomes.The will reall reassure you everything will be sort out to make you feel at ease and comptable.Big salute to all of you.Thank you soo much!!! From the bottom of our hearts.Advance Merry Christmas

4 de novembro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback your experience. We are sorry to read about your experience of having to make complaints, we are passionate about our customers and the service we provide. I am pleased we were able to resolve these at each opportunity and your experience was overall positive. We wish you the best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

Listened to my concerns and were very…

Listened to my concerns and were very thorough throughout the whole process and talked me through the process answering all questions I had.

13 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback.

Avaliado com 5 de um total de 5 estrelas

A huge weight off my shoulders!

So for the past 5 years, I’ve been dealing with mental health and debt problems. It came to a point where it was over take me to court or bury me underground. I am now in a much better place and after speaking to FWG I am now on a DRO and on the road to a brighter future!
Mike, Sam & Jay have all been a massive help to me! They helped from Day 1 all the way til the end, the instructions and advice about what to do if I have unwanted visitors and phone calls to keep me calm. During the process I did receive scam phone calls from companies who were mimicking that they were the group, but the guys really did help me and let me know that this can happen, but it will all stop soon. I am so very grateful and so happy that you guys have been able to help me on this journey. thank you so much.

19 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback. We're really pleased we've been able to help you, and your message will be passed on to the team.
I'm sorry that you had to experience some nuisance phone calls from people trying to replicate us!
We wish you the very best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

As someone that struggles to deal with my problems, I found this to be my escape from them.

As someone that struggles to deal with this sort of thing, these guys made it so simple, mine was a while ago now and I wish I could remember my advisers name now.

The letters stopped.
The stress stopped.
I'm really glad I called when I did.

24 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for your 5* feedback. We're pleased that we were able to assist you.

Avaliado com 5 de um total de 5 estrelas

Honestly I couldn’t thank yous enough

Honestly I couldn’t thank yous enough. Epically jay he was a great help talked me through everything and took a weight off my shoulders

17 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback and specifically mentioning Jay!

Avaliado com 5 de um total de 5 estrelas

They are simply amazing and hardworking.

I can't express enough how much this company helped me I was so stressed out with all the bill I had and Gemma and Jay the 2 most amazing people I've ever spoke to help me out so much without any judgement. I had enforcement officers at my door ringing me constantly and I felt so confident and comfortable because there is nothing this officer could do I now have a DRO in place and I'm stress free and happy with where my bills are at now thank you all so much.

19 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you very much for your 5* feedback. We're happy that you feel stress free. We wish you the best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

I am very happy with these people

I am very happy with these people. They have helped me a lot and taken care of my finances

4 de outubro de 2022
Avaliação não solicitada
logotipo da Financial Wellness Group

Resposta da Financial Wellness Group

Thank you for taking the time to feedback. We're really pleased we have been able to assist you.

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