Firstcry Avaliações 

Xpress bee only decides whether to deliver the product or not. They only decide the convenient time to deliver the product. As we rely on digitally sharing information. They give fake reasons like pick up code not provided and location not proper. We can't even contact first cry and do complaints and what is actually happening for the customer as all information inside will handled by bots and digital. No proper customer service. Soon first cry will close all business due to poor delivery service especially Xpress bee Chennai and poor customer service.

This worst app and Ecommerce company to buy Baby products. They never have been able to deliver the products and cancel the order after delaying the delivery. Customer care team as well as their logistic partner are useless. Highly not recommended!

DO NOT BUY CLUB MEMBERSHIP! IT IS A SCAM! FIRST CRY MEANS YOU AS A PARENT WILL FIRST CRY.

First cry should reconsider their shipping partners expressbees .. very unreliable and lax in their service.. shipping due to reach a week back has no signs of showing up with the delivery dates on constantly being extended.Am unable to cancel my order too as it is already shipped. The purpose to shop was for gifting and had planned way in advance for it. But the delays just don't end

I recently ordered some products but don't like them nd return in fresh nd actual condition
But they didn't refund my amount..nd say it's not in fine condition
I loss my 10k rupees nd they don't do anything

Really fed up with product delivery given date and product arrival date …always late late . Not sure how they are thinking about customers like a jokers ..

I was looking for baby names that ending with letters Y and E and I came across the name Faye (one of my favorite names) and it says it means "A woman of great confidence and trust", but the name really means Fairy and Belief/Faith, not A woman of great confidence and trust, that meaning is totally wrong. It means Fairy and Belief/Faith.

Pathetic service they think they can rule a particular niche but don't know how my delivery has to be done way before and it is still not considered I will not use this portal again

I have ordered several products out which 2 products has not been delivered by the delivery person instead of it has has delivered the wrong product and when I raised the query regarding return the delivery person said "kindly hand me over the wrong product and you will get your refund of those two products which you have not received" I handed over both the products but till now today neither I got my refund no received the right product back.
The first cry do not take responsibility of their delivery agent for doing such fraud with customers. I personally does not recommend to purchase products from this website

Third quality products on this website and they list them as non-refundable. Which means you cannot return them even if they are not good quality. I trusted and purchased baby diapers 10 packets and they are very low quality. I had to throw them away as my baby was not comfortable wearing them. I purchased their membership but still they don't care their valuable customer. I will now never buy from them.

Ek number ke Chor hain , part missing rahte hai , customer care wale call nhi uthate,
Please shoping mat karo inse

First CRY only CRY with First CRY,very bad experience, return policy is truly Worst ! Do not Buy products from First CRY, They will make sure You will CRY

Despite I am a loyal customer
I encountered order issue on 3 items/shoes for my toddler size 24, received one item size 23 another size 28 and the third one came difference module size 23. Which I didn’t complain and I did an exchange of the items that are different sizes and selected again size 24, while the wrong item I requested a return and did another order for the item I wanted. Again the same exact issue. 2 items wrong sizes and a third item different module and different size. I sent email but no one cared to reply or give a call.
I did request to return all and I won’t order from them again, not because of the mistake but of the ignorance and forested of loyal customers

I have requested for exchange due to size issue, nobody came to pickup or got a call, only received message that your exchange got cancelled. Really upset with first cry service, no option to contact customer care. Honestly I will not recommend first cry to anyone.

Ordered two baby formula dispensers from the website. Received only one. When reached out to customer care, faced further harassment. They want customer to send photo of invoice. Unbelievable. Would advise to stay away from this company.

Frustrating experience.
I have been ordering for a while from Firstcry for clothes and shoes for my girl which always turn out to be nice and good quality.
This time, I ordered a piece of furniture for the first time and had the worst experience. Had received a damaged table that I ordered. asked for a replacement, which took over three days for confirmation of a replacement. I got multiple calls to confirm the damage. I also got a call from the delivery agent asking me if I had mentioned that the package was damaged at delivery. It's been 8 days since confirmation, still no pickup of my order, let alone replacement. I have had multiple communications with customer care which were of no use as I still do not know when my product will be picked up and replaced.

Will not be able to trust firstcry again for furniture of bigger orders or recommend it to someone for the same

THIS COMPANY IS A THIEF.
I ORDERED 5 ITEMS AND GOT ONLY 3 AND THEY ARE INSISTING THAT THEY CANNOT DO ANYTHING ABOUT IT AS IT WAS PACKED PROPERLY.
ALL THEY DO IS CHEAT PEOPLE FOR MONEY.
NEVER EXPECTED THIS FROM A TATA BRAND. RIDICULOUS @FIRSTCRY.COM

My experience with first cry has always been pathetic and for the last time I got 4 products for my baby chicco bottle nipple , baby hug wipes , and chicco detergent for kids and it was a paid order like always it got delayed . This is like an every day thing for firstcry . They intact charged platform fee while cancellation for which my money is yet pending to reflect

मैंने एक आर्डर किया था जिसे मैं ऑनलाइन पेमेंट भी कर दिया था आप लोगों द्वारा आर्डर कैंसिल करने के बाद मेरा पैसा भी रिफंड नहीं किया क्या मेरे मेल करने पर आपके कस्टमर केयर सर्विस द्वारा बताया गया की 72 घंटे में आपको रिफंड हो जाएगा जो आज तक नहीं हुआ अब मेल किया जा रहा है कि मेरे प्रीवियस ऑर्डर में रिफंड किया गया है इस मणि को डिटेक्ट किया गया है जबकि मैंने फोन में कोई भी प्रोडक्ट रिफंड नहीं किया है सारे प्रोडक्ट मेरे पास है जिसकी फोटो भी मैंने मेल में अटैच कर रखी थी। कृपया अपनी सर्विस सुधारे मेरे पैसे वापस करिए।

Santhkumar good customer service

Please don't order anything from first cry app they are choosing one of the worst courier partner xpressbees even after many people rated then low and services is very popr