The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
A empresa respondeu
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasa... Ver mais
A empresa respondeu
My customer experience with Joshua Turner made my customer experience with First Tech great! I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and... Ver mais
A empresa respondeu
Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings ac... Ver mais
A empresa respondeu
Escrito pela empresa

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

19960 Stevens Creek Boulevard, 95014, Cupertino, CA, Estados Unidos
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mithu was a fantastic help!
A great experience all around 🤩

Resposta da First Tech - Cupertino
The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.

Resposta da First Tech - Cupertino
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasant success.
Thank you.

Resposta da First Tech - Cupertino
Joshua is very friendly and knowledgeable. He helps me open a new CD with great rate !

Resposta da First Tech - Cupertino
Great experience. Francisco was knowledgeable and friendly.

Resposta da First Tech - Cupertino
My customer experience with Joshua Turner made my customer experience with First Tech great!
I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and answered my questions and performed the tasks to get me what I needed. Mr. Turner was kind, patient and gave me the feeling he genuinely enjoyed interacting with his customers. This means a lot to me, and I believe other seniors too, that you aren't made to feel like you're a bother and taking up too much of their time.
With customer representatives like Joshua Turner, First Tech gets an 'A'.
Thank you for the opportunity to express my views on customer experience.

Resposta da First Tech - Cupertino
A huge gratitude to the assistance and guidance Joshua De Oca and Mithu Sarkar provided me to navigate the process towards correcting a serious issue. Their attentiveness to resolve the issue was phenomenal. Thank you!

Resposta da First Tech - Cupertino
Ms. Mithu she is very nice assistant manager
to always to help me in the First Tech. Credit Union to deposit work.
I appreciate her. She is very good.
3-17-2026 14:08-2026 Tuesday

Resposta da First Tech - Cupertino
Cara was very friendly and helpful, patience and understanding. Awesome customer service, She answered all my questions and concerns. Thank you it's nice to find friendly people who loves their job

Resposta da First Tech - Cupertino
Adrian provided excellent service to open my CD.

Resposta da First Tech - Cupertino
Yolanda Rodriguez Silva was really kind and professional and handle the situation with ease

Resposta da First Tech - Cupertino
My branch assistant manager, Francisco Aranda, provided excellent detail when I was looking to maximize my return on a CD. He recommended a CD that allowed me to make an additional contribution during the CD term, and also take advantage of any increase in the interest rate offered.

Resposta da First Tech - Cupertino
Eileen was willing to take the time to make sure I was getting the right finicial instrument for my needs. A+

Resposta da First Tech - Cupertino
Daniel Gouveia is a fabulous person. He always leave a positive impression whenever contacted for any issue, support required. Daniel is all time favorite person to work with.
Joshua is a great executive at First Tech Stevens Creek branch

Resposta da First Tech - Cupertino
Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings accounts. She is quick to respond and always gets things done for us.

Resposta da First Tech - Cupertino
The service representative was very nice and patient as he assisted me with a money transfer involving adding an external account. He explained the process and allowed me multiple opportunities to get the external account linked. I am unsure of which Credit Union location he helped me from. But the service was excellent.

Resposta da First Tech - Cupertino
The representative was very personable and pleasant and insured that all of my questions were clearly answered in a clear and concise way. The personal customer service was outstanding and unique for a bank.

Resposta da First Tech - Cupertino
Eileen is always friendly and super fast in responing to my questions. Thank you!

Resposta da First Tech - Cupertino
I prefer going in person to the Cupertino First Tech branch. I don't like online banking.
I have been going to the Cupertino branch even before it became First Tech. All the employees are friendly and very helpful and consistent. I never feel like they are rushing me.
Early this year, I was victim of a financial scam.
The employees, Mithu and Henning, helped us a lot to recover our losses and get new accounts. Other times for simple transactions, Francisco and Josh help me. I look forward to visiting the Cupertino branch very much.

Resposta da First Tech - Cupertino
The individually tailored service!!!!

Resposta da First Tech - Cupertino
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.