I made an appointment to solve an issue with my card and Dena solved it quickly giving me further instructions to avoid this to happen again.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Marissa very quickly understood why I was disputing my credit card charge and initiated the dispute after asking me a few questions. She provided me a claim number and helped me understand how to tra... Ver mais
A empresa respondeu
Awesome. I can't not express how she help this old geezer has no savy for tech stuff. She was courteous very kind and super patient. She also ask if we would like to sign up for online accounts. Unf... Ver mais
A empresa respondeu
Both representatives were excellent. Michelle Rice lead me through the refinance process with expertise and ease. She was extremely helpful and so easy to work with. I appreciate her positive attit... Ver mais
A empresa respondeu
Detalhes da empresa
- Cooperativa de Crédito Federal
- Financiamento e Empréstimo de Carros
- Cooperativa de Crédito
- Instituição Financeira
- Planejamento Financeiro
- Credor fiduciário
Sobre First Tech - Professional Service Center Alpharetta
Escrito pela empresa
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Informações de contato
5555 Windward Parkway, 30004, Alpharetta, PR, Estados Unidos
- +1 855-855-8805
4,0
Muito Bom
26 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you so much for listening to my…
Thank you so much for listening to my concerns. Giving me a detailed message and email with clear instructions and information. It’s so helpful. Great customer service.
3 de julho de 2025
Avaliação não solicitada
Resposta da First Tech - Professional Service Center Alpharetta
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great service And very helpful
Great service And very helpful. Thank you
2 de julho de 2025
Avaliação não solicitada
Resposta da First Tech - Professional Service Center Alpharetta
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
IMPROVE THE EFFECTIVENESS AND THE…
IMPROVE THE EFFECTIVENESS AND THE QUALITY
22 de junho de 2025
Avaliação não solicitada
Resposta da First Tech - Professional Service Center Alpharetta
Your support means everything to us! Thank you for sharing.
Member Service Associate
Member Service Associate
Ms.Rachael Jones
Gave me Excellent Service , Professional, Respectful, Knowledgeable, and Answered my many questions Regarding my Loan Account was Charged.
Told me what I needed to do to Resolve my Issue. Like Jason did Previously.
Ms. Raquel Jones also Reviewed my Credit Card which is in good standing.
I will contact 3rd Party Agency and Resolve my Personal Loan.
And will Notify First Tech.
Thanks Ms. Raquel Jones for
" Oustanding Service "
Hiram B Ball Jr
HPI Federal LLC
Field Support Representative
3 de maio de 2025
Avaliação não solicitada
Resposta da First Tech - Professional Service Center Alpharetta
Thank you for your kind words, Hiram! 💙
Very great customer service and very…
Very great customer service and very easy to deal with overall great company.
28 de junho de 2024
Avaliação não solicitada
Resposta da First Tech - Professional Service Center Alpharetta
Hi Anthony, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We strive to make every interaction easy and enjoyable for our customers. We appreciate your feedback and hope to serve you again soon!
Resposta da First Tech - Professional Service Center Alpharetta
Thank you! We’re grateful to have you as a member!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.