Employee are very courteous and nice and very accomodating ,made myself comfortable,that my sense of trustworthiness led to the joining as member Special thanks to MildridG & Annie L for their tim... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... Ver mais
A empresa respondeu
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... Ver mais
A empresa respondeu
Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap fea... Ver mais
A empresa respondeu
Detalhes da empresa
- Cooperativa de Crédito Federal
- Financiamento e Empréstimo de Carros
- Cooperativa de Crédito
- Instituição Financeira
- Planejamento Financeiro
- Credor fiduciário
Sobre First Tech - San Jose
Escrito pela empresa
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Informações de contato
181 East Tasman Drive, 95134, San Jose, CA, Estados Unidos
- +1 855-855-8805
4,4
Excelente
26 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alexis has been great to work with
Alexis has been great to work with. The team offered solutions that are helping me improve my financial performance.
4 de fevereiro de 2024
Resposta da First Tech - San Jose
Hi Geauston, thank you for your kind words! We're glad to hear that Alexis and our team have been able to provide solutions to help you meet your financial goals. If there's anything else we can assist you with, please let us know. Thank you ror your membership!
Exceptional, fast and friendly service
Alexis Epperson was very compassionate and reassuring about my confused financial state of mind. She contacted Kristina Rainwater on the phone and together they provided the documents and expert information that I required. I appreciate everything they did and I can’t thank them enough.
23 de dezembro de 2023
Resposta da First Tech - San Jose
Hi Caroline! Thank you so much for sharing your positive experience. We're glad our staff was able to assist you and provide the support you needed. We have passed your feedback along to their supervisors. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for your membership!
Cancer Treatment For Me Is Not Important
Today, September 1st, 2023, is a day I'll never forget, and for all the wrong reasons. I'm forced to miss a life-critical chemotherapy session because my account with First Tech Federal Credit Union is suddenly "under review." I opened this account on August 10th, believing I'd have a reliable place to manage my finances, especially during a time when I need stability the most.
Shockingly, they chose to initiate this review on the very day of my first direct deposit, locking me out of essential funds. Worse, it's Labor Day weekend, meaning I have to endure extra days of stress and uncertainty.
Customer service? A nightmare. The agent laughed during our conversation and left me on hold for nearly an hour. Then, to add insult to injury, he told me to "go get a credit card" and wait two weeks for the review to complete.
I'm in disbelief, in tears, and in a position where I now have to scramble to figure out what to do about my cancer treatment.
If you're considering banking with First Tech, think twice. Their lack of customer service and basic human empathy is not just disappointing; it can be life-altering.
#FirstTechFederalCreditUnion #CustomerServiceFail #HealthcareNightmare
1 de setembro de 2023
Avaliação não solicitada
Resposta da First Tech - San Jose
Carlos, I’m so sorry to hear what you went through today, but I’m glad to see this was resolved for you. Please know that we appreciate your membership and let us know what you need in the future.
Resposta da First Tech - San Jose
Thank you for the kind words!
Responsive and caring
19 de maio de 2022
Resposta da First Tech - San Jose
Thank you for your membership!
Absolutely amazing!!!
Absolutely amazing!!!
FTCU has been extremely helpful and gave me the best rates on my car loan.
Highly recommended.
19 de maio de 2022
Resposta da First Tech - San Jose
Thank you for the kind words!
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