I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... Ver mais
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Veja o que dizem as avaliações
I’ve been a customer for 15 years. Always helpful and friendly.Find the best deals that fit my requirements. Always respond to emails with questions I have, and give assistance with technology.
Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... Ver mais
Chris Peart has been great helping me find the perfect car, answering any questions I’ve had with quick responses.talking me through what to expect. Many thanks for this. Other members of the team h... Ver mais
Detalhes da empresa
Sobre First Vehicle Leasing
Escrito pela empresa
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Escrito pela empresa

- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Informações de contato
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, Reino Unido
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really easy to order my new car
Really easy to order my new car, the second I've had with FVL. Chris Peart who managed my account and deal was really helpful and the whole process was simple. Would highly recommend FVL. Thanks so much
Over promise and under deliver
Over promise and under deliver. Finally received my car over a month after promised. Advertised as in stock..it wasn’t..changed colour to receive one that was ready..it wasn’t. Sales bloke stopped communicating once paperwork signed.

Resposta da First Vehicle Leasing
Easy process from start to finish
Easy process from start to finish. Great service and communication excellent.
Highly Recommend
I dealt with Ross Longmuir from the start, and from the initial call I knew I was in safe hands. He always came back to me whenever I had any questions and went above and beyond to get me the car quickly. Couldn’t recommend Ross enough.
Good communication and fairly competitive.…
Good communication and fairly competitive pricing. Got my preferred car with the minimum of hassle.
Nothing was too much trouble.
From the first enquiry to getting my car the service was great. I had quite a few questions through out the process and nothing was too much trouble. They always made me feel important. I now have my car and so pleased with everything. Specially the price.
Would definitely recommend and use again.
excellent service from start to finish
excellent service from start to finish. I was kept informed every step of the way right up to when my car was delivered
Never leased a car before
Never leased a car before Hannah and Paul made it very easy and explained all the steps needed to go through to me.
helpful, informative, supportive
We found FVL to be helpful and supportive throughout the process. They responded swiftly and in a well informed way to questions throughout.
The amount of paperwork we needed to provide was a bit overwhelming!
Good product, good price and great service.
Phone calls were regular and informative. Car arrived as described and on time. Delivery Driver polite, professional and extremely helpful. Great service at a good price.
Great service
All the girls that I dealt with were all very competent and professional. Thanks for making the journey simple.
Best regards
William Elliott
Incredible service and Ross has been amazing
This is the first time we have needed a car having lived in London for many years and as it is all so new, we decided to lease. The industry is a bit if a minefield and I luckily managed ti stumble across 'First Vehicle Leasing' through a Google search.
After submitting my enquiry, our contact Ross Longmuir contacted me immediately, firstly via phone and then via email. As this was our first time, we had a A LOT of questions about the process, how everything worked and things we should/shouldn't look out for.
Ross has been ABSOLUTELY INCREDIBLE - he answered all of our questions extremely promptly and put us at ease going through this process for the first time.
Ross helped with the car spec, pros &cons of various things, what to expect on delivery, the different colour options available & associated costs and what to expect through the process from him & his team. He even recommended a good place to buy car mats. Once we had chosen the car, Ross gave me a 15 minute phone call to finalise everything and answer remaining questions.
Since receiving the car, Ross has checked in with us and is also following up with the dealer and resolving an issue with the delivery process. He has continued to offer his services throughout and I have no doubt he will always be on hand to help.
His colleagues in the customer service team, namely, Shannon, Cheryl and Leeanne were also extremely helpful and prompt at responding.
I couldn't recommend FVL anymore highly and have already sent their details to a family member ahead of their next car lease.
Helpful and courteous service. Good follow up and kept me informed of progress.
Helpful and courteous service
Great communication and great service
Great communication and great service, always updated and informed of each step when leasing a new car.
Great, professional and knowledgeable
Such a great experience with my recent upgrade, the transition was very smooth and the helpful advice and help from Peter who helped me choose my latest vehicle and it turned out to be a very good choice!
The delivery was on time and the communication between myself and FBL was great and if I ever had any questions I had no hesitation in phoning to ask, would definitely recommend.
Tickled pink
Driver extremely helpful and explained all aspects of all the
instruments and devices
Second vehicle with FVL
Second vehicle with FVL. Peter went the extra mile to find the right deal for me. Extremely satisfied.
Peter Sherry was a pleasure to deal…
Peter Sherry was a pleasure to deal with. He was very polite, professional and excellent communication skills. I feel Peter is a credit to the business and I will certainly be contacting him again when I change my car
kind regards
Lisa Suddes
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