Visited the Northampton store to try before I buy a home smith machine, I was greeted by Jordan who couldn't of been more helpful. The smith machine sits perfectly in my home gym amazing addition to... Ver mais
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Localização
Trocar localização13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ Northampton, GB
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Veja o que dizem as avaliações
Big shout out to Dean and Dan for installing my multi gym and cross trainer! They arrived on time, couldn’t have been more helpful, installing everything very efficiently and took away all packaging.... Ver mais
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After seven years, I revisited the Northampton branch and had another great experience. Jordan, helpful staff member, provided excellent knowledge without any pushy sales tactics. We tried the indo... Ver mais
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Can't rate the service Fitness Superstore gave us highly enough. We were looking to buy flooring for our gym and Leon Hogan mapped out our floor area to confirm the number of tiles we would need and i... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Equipamentos de Ginástica
- Serviço de fitness e nutrição
- Atacadista de Equipamentos para Ginástica
- Ciclismo Indoor
- Loja de artigos esportivos
Sobre Fitness Superstore - Northampton
Escrito pela empresa
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Escrito pela empresa
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Informações de contato
13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ, Northampton, Reino Unido
- 01604 673030
4,7
Excelente
152 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Terrible Product & Even Worse Customer Service
Short Review
⭐️Very disappointed. The treadmill developed a burning smell from the first week and now trips the electricity as soon as it’s plugged in.
The customer service has been extremely frustrating. the manager, can take 4–5 days to respond to an email, making the whole process even more stressful.
After 2 months of trying to resolve this, I’m now being told I may have to pay £100 for collection and an engineer investigation if they decide the treadmill isn’t faulty.
For a £600 treadmill, I expected much better quality and customer service. I would not recommend this company.
17 de agosto de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Delivered on time sound product very…
Delivered on time sound product very pleased with purchase
11 de agosto de 2026
Resposta da Fitness Superstore - Northampton
Dear Mr Murphy,
We're delighted to hear that your product arrived on time and that you are very pleased with your purchase. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Competitively priced
Competitively priced, prompt next day delivery, great company
9 de agosto de 2026
Resposta da Fitness Superstore - Northampton
Dear Mr Cunningham,
We're so pleased to hear you found our pricing competitive and that you experienced prompt next-day delivery. Thank you for your kind words about our company.
Kind Regards
Fitness Superstore Northampton
Props to Jordan
Visited the Northampton store to try before I buy a home smith machine, I was greeted by Jordan who couldn't of been more helpful. The smith machine sits perfectly in my home gym amazing addition to my collection of heavy duty gym equipment 💪💥
3 de agosto de 2026
Resposta da Fitness Superstore - Northampton
Dear Darren,
We're delighted to hear about your positive experience at our store! We appreciate you highlighting the helpful service you received while choosing your home smith machine. It's wonderful to know it's an amazing addition to your home gym.
Kind Regards
Fitness Superstore Northampton
Many thanks to Leon in the store and…
Many thanks to Leon in the store and Richard on the phone - both very helpful and extremely efficient. Gave good advice and had a sensible understanding of what was needed.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Edward Whitley,
We're delighted to hear that our team members provided such helpful and efficient service both over the phone and in store. It's great to know that you received good advice and that we understood your requirements.
Kind Regards
Fitness Superstore Northampton
BODY POWER MULTI-FUNCTION SMITH MACHINE WITH HALF RACK AND DUAL ADJUSTABLE PULLEY
GREAT BIT OF KIT FOR OUR WORKS GYM-GOOD CUSTOMER CONTACT BY NORTON-FITTING TEAM OF IAN AND LEE WERE EFFICIENT ,PROFESSIONAL AND PERSONABLE--EXCELLENT OVERALL SERVICE-THANKS
6 de agosto de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear COLIN,
We're delighted to hear you're pleased with the equipment for your works gym and the excellent overall service. We appreciate your positive feedback regarding the contact and the efficiency, professionalism, and personability of the fitting team.
Kind Regards
Fitness Superstore Trust Pilot Team
Resposta da Fitness Superstore - Northampton
Dear Rob,
We are delighted to hear that your order process was straightforward and that your goods arrived on time and well-packaged. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Resposta da Fitness Superstore - Northampton
Dear David Thomas,
We're so happy to hear you had a great experience with our service and staff, and that collection was easy for you. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Ordered a spin bike and it was a great…
Ordered a spin bike and it was a great price and was delivered within 3 working days. Good product and good service
3 de agosto de 2026
Resposta da Fitness Superstore - Northampton
Dear Stephen,
We are so pleased to hear you are happy with your spin bike and our service. We appreciate you taking the time to share your positive experience!
Kind Regards
Fitness Superstore Trust Pilot Team
Prompt and hassle free supply of part…
Prompt and hassle free supply of part for my rowing machine
27 de julho de 2026
Resposta da Fitness Superstore - Northampton
Dear Samuel John Gibson,
We're happy to hear that we could provide a prompt and hassle-free supply for your rowing machine. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Top service from Max
Top service from a very helpful chap called Max. Knowledgeable and efficient. I purchased a Treadmill.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear Nonhosonno,
We are so glad to hear about your positive experience with our team member. We appreciate you sharing your kind words.
Kind Regards
Fitness Superstore Northampton
Excellent Service and Great Quality Equipment
I recently purchased fitness equipment from Fitness Superstore and was very impressed with the whole experience. I arrived at the depot late in the day after travelling from work, but the staff were incredibly accommodating and made me feel welcome despite the late hour. They were knowledgeable, friendly, and happy to answer my questions without any pressure to buy. The equipment is excellent quality, and the level of customer service exceeded my expectations. I wouldn't hesitate to recommend Fitness Superstore to anyone looking for reliable fitness equipment backed by first-class service.
22 de julho de 2026
Resposta da Fitness Superstore - Northampton
Dear Paul,
We're thrilled to hear about your positive experience with us! It's wonderful to know that our team was accommodating and knowledgeable, even late in the day. We're delighted that the equipment and service exceeded your expectations, and we truly appreciate your recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
quick delivery and item as described.
19 de julho de 2026
Resposta da Fitness Superstore - Northampton
Dear Mrs Denise Morris,
We're delighted to hear that your order arrived quickly and that the item was exactly as you expected. Thank you for your positive feedback.
Kind Regards
Fitness Superstore Northampton
Hugh was extremely helpful in making…
Hugh was extremely helpful in making our decision over which exercise bike to purchase.
Have provided an expert opinion and allowed us the time to make our choice.
Many thanks Hugh
25 de julho de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear Ian Linney,
We are so pleased to hear that our team member provided such helpful and expert advice, allowing you the time to make an informed decision on your purchase. We appreciate your kind words!
Kind Regards
Fitness Superstore Northampton
Resposta da Fitness Superstore - Northampton
Dear Cliff Saunders,
We are so pleased to hear that you found our service easy to use and that your delivery was prompt. Your positive feedback is greatly appreciated.
Kind Regards
Fitness Superstore Northampton
Can't rate the service Highly Enough
Can't rate the service Fitness Superstore gave us highly enough. We were looking to buy flooring for our gym and Leon Hogan mapped out our floor area to confirm the number of tiles we would need and interconnecting clips. The floor went down so easily and looks great. Leon was spot on with the quantity of floor tiles and clips too. Whilst we were at the store Leon noticed us taking interest in the NÜOBELL-2-32Kg Dumbbells and Body Power TITAN Power Rack and gave us a quote for these products. We have already been back and bought the 2-32Kg Dumbbells and expect to go back for the Body Power TITAN Power Rack very soon. A mention too for the great service we received at the collection point. The guy was so quick and helpful.
22 de julho de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear John Morgan,
We are so pleased to hear about your excellent experience with us! It's wonderful to know that our team was able to assist you in finding the perfect flooring and that you're happy with how it looks. We're also thrilled that you've already returned for the dumbbells and plan to come back for the power rack. We appreciate your kind words about our collection point service too!
Kind Regards
Fitness Superstore Northampton
Leon was extremely knowledgeable
Leon was extremely knowledgeable, and was able to help me choose a treadmill that suited my needs. Had all my random questions answered too! Great service
24 de julho de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear Jaki Kelly,
We're delighted to hear that our team member was extremely knowledgeable and helped you choose the perfect treadmill. We appreciate you highlighting their ability to answer all your questions.
Kind Regards
Fitness Superstore Northampton
I preordered my items (kettlebells).
I preordered my items (kettlebells).
I was kept up to date and my order was delivered really quickly, thanks to all involved...
17 de julho de 2026
Resposta da Fitness Superstore - Northampton
Dear Uncle Crabtoe,
We're delighted to hear that your preorder experience was a positive one and that you received your kettlebells so quickly. We truly appreciate your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent
Warm, welcoming, helpful and no hard sell. Excellent range; excellent experience.
19 de julho de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear Andrew Miff Smith,
We're delighted to hear that you found our team warm, welcoming, and helpful, and that you appreciated our excellent range. We're glad you had such a positive experience.
Kind Regards
Fitness Superstore Northampton
Leon was very helpful and informative
Leon was very helpful and informative. I’d spoken to him on the phone earlier, he was polite and advised the model I was interested in was on display and I’d be able to try it out. Both my wife and I tried it and we both felt comfortable using it.Leon explained how to set it up and how to fold it away. When we ordered it we were advised delivery would be tomorrow.
13 de julho de 2026
Avaliação não solicitada
Resposta da Fitness Superstore - Northampton
Dear Jennifer Roberts,
We're so pleased to hear about your positive experience with Leon. It's wonderful that you found him helpful and informative, and that you both felt comfortable with your chosen model. We appreciate you sharing your feedback!
Kind Regards
Fitness Superstore Northampton
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