I recently bought a bottle of liquid chalk from Fitness Equipment Ireland only to find the lid was broken. I put that fact in a previous review and got on with my leaky bottle. A few days ago I g... Ver mais
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Veja o que dizem as avaliações
Excellent customer service - Aligned with Ciara ahead placing the order which was delivered on time. When one item was missing Ciara went above and beyond to ensure that I would receive it promptly.... Ver mais
A empresa respondeu
I deal with Fitness Equipment Ireland every year with buying various equipment pieces for our community gym. Excellent customer service & product quality.
I recently purchased a squat rack and some flooring from FEI. The customer service level from point of ordering to collection to a follow up enquiry was brilliant. The staff were extremely friend... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We specialise in the best value home and commercial gym equipment. Fitness Equipment Ireland is committed to providing the highest quality fitness equipment to help make Ireland a fitter and healthier place. With 15 years of experience serving both home and commercial customers, we pride ourselves on exceptional products and premium brands, providing superior engineers, excellent customer service and quick delivery nationwide with efficient logistics. Our dedicated team strives to offer top-tier products and customer satisfaction, making premium fitness solutions accessible to all. If you are looking for something for the home or something specialist, we have it in stock and at the right price. Buy Online Today and Save!
Informações de contato
Unit 1 Kylemore Park West , D10WC62, Dublin 10, Irlanda
- 018167510
- info@fitnessequipmentireland.ie
- www.fitnessequipmentireland.ie
Spring Sale up to 60% off
4,6
Excelente
281 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great proactive customer service & excellent product!
Great products and when there was an issue with delivery it was sorted quickly and to my satisfaction. Would definitely do business with them again!
17 de novembro de 2025
Resposta da Fitness Equipment Ireland
Thank you for leaving a review, delighted to hear our staff were a great help
Happy out
I was looking for a present for my son and spotted the kettle ball. He loves it.
13 de outubro de 2025
Resposta da Fitness Equipment Ireland
Great, glad to hear your son loved the kettlebell.
Great experience with customer service
Great experience with customer service, these folks are very responsive, and sorted super quick.
9 de novembro de 2025
Resposta da Fitness Equipment Ireland
Delighted to hear the team could help you, thank you for leaving a review
Resposta da Fitness Equipment Ireland
Great to hear you were happy with the speed of delivery
Resposta da Fitness Equipment Ireland
Great to hear, thank you
Responded to my emails quickly
Responded to my emails quickly , nice to deal with.
5 de novembro de 2025
Resposta da Fitness Equipment Ireland
Thank you for leaving a review
Good, but lacks info around shipping
ordering online went well but after that it was very confusing as I got no information whatsoever about the delivery of my item. There was never a date nor tracking number provided... I was totally in the dark until a van arrived at my door almost a week later.
There's a lot of room for improvement around the after-sale and delivery arrangements... but besides that all went well. I was a bit afraid since my item was expensive - but thankfully all ended well and I am very happy with my item (Concept2 BikeErg)
5 de novembro de 2025
Resposta da Fitness Equipment Ireland
Thank you for leaving a review and for your valuable feedback. We have just switched shipping companies since the closure of Fastways, so we really appreciate an inside look into ways we can improve our service.
I visited FEI with my parents…
I visited FEI with my parents yesterday. We needed to get my elderly Dad a fitness bike. The level of care and kindness shown to us by Ciara was unreal. We were made to feel so welcome, and her advice on the bike we were purchasing was second to none. We had a lovely time, despite not being high-spending, highly athletic customers. My dad is so happy with his bike and the returns policy was also great in case it wasn't suitable. Thanks for making our purchase a great experience.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Fitness Equipment Ireland
Aw great to hear you guys had such a lovely experience
Considerate and helpful
With the problems from Fastways receivership you kept me in the loop regarding my order. I appreciated this and understand what a difficult circumstance it has been for many small to medium businesses.
12 de novembro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your kind words
…Happy Customer
I had a problem paying on line and rang to speak to a member of staff who waa most helpful and pleasant. It was great to speak to an actual person not a machine. Goods delivered promptly.
Totally happy with my experience. I would definitely recomend Fitness Equipment Ireland to my friends and family.
14 de outubro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your kind review
Resposta da Fitness Equipment Ireland
Thank you for your feedback, and we sincerely apologize for the lack of communication regarding your order. We understand how frustrating it can be to experience delays without updates.
We’re pleased to let you know that your order is scheduled for delivery today. I believe a member of our customer service team was in touch with you yesterday. We’re also reviewing our communication process to ensure this doesn’t happen again.
Thank you for your patience and for bringing this to our attention. If you have any further questions or need assistance, please don’t hesitate to contact our customer care team directly.
Tough Times
It is a tough time for any business with a online shop and FEI kept me informed through the whole process.. Well done and great customer service.
1 de novembro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your kind words
Resposta da Fitness Equipment Ireland
Thank you for your review.
Great products and competitive prices
Great products and competitive prices - good communication regarding my order despite there being some issues with shipping providers at the minute - will definitely be buying from them again
28 de outubro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your patience with fastways closure, great to hear you would purchase from us again
Resposta da Fitness Equipment Ireland
Thank you for your review
Resposta da Fitness Equipment Ireland
Thank you for your review Darren, if you have a minute we would greatly appreciate some feedback on how we can improve your next experience with us.
Good products
Good products, gym flooring, delivery company was rubbish but Fitness Equipment Ireland seem to be on top of it
29 de outubro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your review and apologies about the delivery our operations team is looking into this and talking with the company.
Resposta da Fitness Equipment Ireland
We’re very sorry for the delay with your order. Unfortunately, our delivery partner Fastways recently went out of business, which caused unexpected disruptions to some shipments. Our Customer Service Manager sent an update via email explaining the situation and outlining next steps, but it sounds like you may not have received it, we sincerely apologise for that.
Please reach out to us directly at info@fitnessequipmentireland.ie with your order number, and we’ll make sure your order is prioritised and a solution is arranged as soon as possible.
Thank you for your patience and understanding during this transition.
I order some small strength bands over…
Company resolved the delivery issue , which was caused by Fastway couriers going out of business, which was completely out of their control.
Now going to collect the order and the company immediately refunded the delivery charge, thank you
28 de outubro de 2025
Resposta da Fitness Equipment Ireland
Thank you for your kind review and for your patience
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