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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I only joined yesterday, 2 bets placed and luckily for me both won. Both bets where quickly processed to withdrawal back to my account. Fitzdares also offer a text betting service which could be a g... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible game play bonuses hard to get. If you do withdraw even a small amount you can’t get bonuses after that. They should be reported to gaming commission

Avaliado com 1 de um total de 5 estrelas

Opaque, clunky, onboarding process - dealing with poor quality people. I opened & closed an account within 24 hours. Don’t waste your time!

Avaliado com 4 de um total de 5 estrelas

Brilliant site, with excellent customer service - you can even get hold of someone on the phone. Rare old fashioned bookies with no stupid gimmicks.

Detalhes da empresa

  1. Vendedor online de apostas desportivas
  2. Agência de apostas
  3. Apostador
  4. Cassino
  5. Serviço de apostas
  6. Casino e loja de apostas online

Escrito pela empresa

Founded in 1882, Fitzdares has established itself as the only bookmaker that offers a truly personal betting experience. Clients can place bets via an app, website, live chat, SMS, email, and telephone. This multi-channel approach is serviced by a team of sports-mad brokers, who take pride in building genuine relationships with members. In 2024, Fitzdares was named ‘Independent Bookmaker of the Year,’ a testament to its bespoke service that sets it apart from competitors. All members are monitored by a dedicated safer gambling team to ensure a secure and enjoyable betting experience. Fitzdares also hosts monthly events across the sporting calendar, with The Fitzdares Club providing members with homes in the Cotswolds, Windsor Racecourse, The Cheltenham Festival, and most recently at Craven Cottage, home of Fulham FC.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

342 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 1 de um total de 5 estrelas

Lost another customer due to your…

Lost another customer due to your greed. If anyone is thinking about signing up to this casino and thinks they'll be an exception to their greed you won't be. This site has 1 thing in mind and that is to take all your money unfairly. Something really fishy about the gameplay it's not normal

28 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bonuses seem terrible slots

Recently joined .
Lost a few days ago so gave it another try today.
After I didn't manage to get on the bonuses for any games .
Finally gamble enough to get on the bonus on king Kong cash £1 spins.
16 free spins X2 nice.
I win £2.40 total ..
Ok maybe just that game .
Move onto the next game no joy .
Ok next game (fishing frenzy even bigger cash )
£1 spins .
Finally wager enough to get onto the bonus .
And I won a grand total of 50p total .
Unsure if it's just this site .
But for two games to pay such small bonues .
When they take so long to come in seems strange
I no £1 a spin isn't huge but other sites I would normally at least get £100+

Not worth the risk in my opinion

20 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just had the email demanding documents…

Just had the email demanding documents or they will suspend my account, well I will not be sending any documents and my account will not be suspended it will be CLOSED!! 852 casino slot spins at my last ( very last) visit to this site, hundreds after hundreds of dead spins hardly any bonus rounds and those that came in paying pennies for a £1 or £2 stake, feature spins ?yes hundreds of them paying not one penny or below stake,
something very wrong with this site no rng produces nothing but negative results. Over £4000 in deposits and no documents were required while they were taking my money and paying out nothing! Keep it you will not be getting another penny from me!
Update,, just got a £50 bonus 4th spin won 145 it then took 145 spins one after the other and not one penny paid back! nothing new there then eh?? I'm done with this rubbish and will take my custom elsewhere!

8 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just self excluded

Just self excluded, 3 bonuses I got from a £100 deposit, £1 stake, first one paid £2.25 second paid £3.50, third payed £2, got a bonus on a crab game similar to fishing frenzy got 4 fisherman to the extra 5 spins where the cash amounts go up in value so 15 spins in total won £2, ended up getting 7 fisherman with no cash amounts, honestly stay away from this casino, probably just a con man sat in his garage with a crap computer taking people's money,

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very strange

Very strange. I had email that my account is verified but suddenly they asked me again for the same documents to be verified..in the same time I had few withdrawals without any problems and now “I can deposit but I can’t withdraw,if the verification is not successful “.. very strange casino ,luckily it’s not online only casino .. withdrawals are very fast ,but if they look for reason not to play there I don’t mind
I don’t recommend it even to my enemies

19 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They’re all the same.

Essentially, all bookmakers are the same - they will not tolerate winners and will eventually restrict the accounts of winners and withdraw the ‘privileges’ enjoyed by customers that lose money to them. Fitzdares are the same, just marginally more tolerant than most of their industry peers.

No complaints on time taken to withdraw money though which makes a nice change. However, their odds are generally not competitive and the website is poorly designed and difficult to navigate.

8 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID THIS COMPANY there was a format…

AVOID THIS COMPANY there was a format change on a friendly , they DID NOT state this on the market for compliance reasons ( I work at a bookmakers ) we along with other company voided / payed winners on the format change to 2x30mins these DONT go elsewhere these are scum

20 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just joined sent docs

Just joined sent docs . Didn't take up offer of any bonuses made a small loss but sent my winnings in under 24 hrs. So happy to use them again

18 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been playing slots for 15 years…

I’ve been playing slots for 15 years -this is the 1st time I have honestly experienced a fair casino - you seem to get the 96 % payout if you play responsible - the Friday cash back offer is amazing - pay outs are quick and 24/7 support is great - I can only praise this site and others should take note - keep it to 20p / 40 p spins and move games

3 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just joined her all the games you could…

Just joined her all the games you could want , I would like to see more deposit options ect no criticism

The offer s good welcome bonus (yet to receive )

Deposited and managed to win £2000 money was in account within under one hour

Thanks

12 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service team

Poor customer service team. Rigged games. I earned a recharge bonus every week and you can only play it on computerised games like Roulette and blackjack. They let you win first few rounds but then dealer starts getting 20 and 21 every time and you never win again. This happened every week. I complained so they suspended my account. Not once did they do an affordability check either. Not good for vulnerable customers.

15 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Account closed for no reason what so ever or should i say poor excuses for some reason or other

Iv been with this site for just under a year and had no problems until,recently,,a good few wins then asked for id which is fine then iv had a good few more wins then all of a sudden got a email to say account suspended because there need bank statement threw pdf i trued sending this the way there wanted it for them to say there couldn't open it at there end so i rang up spoke to lee and he said i,will,speak,to,another manager to see if there is anything we can do,,the emails state basically playing over my means but if i win i play with my winnings and i explained this so i sent them again to get a email saying sorry bit your account is closed and cant do business with you when i spoke to lee he said cant see there being an issue apart from your paper work etc bankstatment so i said fine bit know there have had all that in the format i wasn't to keen on has there can see all your bank details which is never been asked for them this was before to find out my account is still closed like i xxplaoned to them if i deposit 50 and win 1000 and i want to play 500 that's up to me i can and if i have a problem with gambling i would cool off or close my account to be fair it doesn't make sense no proper explanation or nothing just closed account due to playing over my means i play within my means and play with my winnings so there need to take this into account when checking people s banks not just deposits its eaither there think i deposit to much or i wining to much but when i win i put that back on and keep some the manger has already said my account is in credit and didn't see an issue the customer service was okay at the beginning and now take there time with replys and don't give a proper explanation such has when i rang them again he said i cant tell you nowt your account is closed to go threw email which i have and still nothing and to be fair i was a good
customer lee said this and said wouldn't want to lose a loyal customer to find out my account is closed for no valid reason

30 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dodgy please be aware!!

Dodgy please be aware!!
I submitted a withdrawal, I was told 24hrs, that then moved to 3 days to process. I asked to see the withdrawal terms or faqs and was told that they didn’t have any!!
Terrible customer service on chat

22 de abril de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Don't use the website!

As everyone else here, I absolutely loved it at first, quite personal approach, Private Office etc. After a while it became worse and worse. In the end after 1 years I was basically kicked out as I wanted to take my case to IBAS. I had good moments with them, loyalty bonus is interesting but once things go wrong there is no response whatsoever. Not recommending.

6 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have only been with Fitzdares for a few…

Have only been with Fitzdares for a few weeks and this is my honest and impartial review.......

Payouts are super quick (quicker than some of the other players in the market for sure), the account opening was easy, fluid and without fault - if they need documents, which they haven't requested so far, then fine. Nothing to hide, and ensures they get their license renewed!

The RTP on the slots (only thing I bet on) has been better than average IMO, okay yes you get some dry periods, but that's the wonders of gambling - chance and surprise.

I'm not a huge stake person, avg. £1-2.50 per spin, but I've had some good returns on 5 visits, break even, £100 loss, £55 gain, £80 loss and £1600 gain. You can't expect to win big every time, it's a game of chance.

For me, so far a great experience and would recommend Fitzdares. Other big casinos out there should take note, non payouts at weekends, delayed payouts on weekdays of 24-36 hours is just not cricket in this day and digital banking age.

13 de março de 2023
Avaliação não solicitada

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