Absolutely joke. An FMB builder did works on our property and massively messed up. Tried the dispute resolution process and FMB were terrible at keeping in touch, haven't taken action against their... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
WoodStone Homes are super pleased and proud to have passed our Federation of Master Builders site inspection. Great to meet and discuss one of our live projects with FMB's Naiomi, thank you fo... Ver mais
A empresa respondeu
Graeme Ayden 45 joinery Ltd has recently fitted a new kitchen in my home. I would strongly recommend him as along with the help of his apprentice Aiden has worked extremely hard. He’s done a lovely... Ver mais
A empresa respondeu
The fmb representative was patient waiting for an inspection date. Was on time and pleasant to the client and wrote a nice report. Very pleased to have completed the standard required to be associated... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Federation of Master Builders
Escrito pela empresa
Join the FMB
Find a Builder
About us
The Federation of Master Builders is the largest trade association for the UK construction industry and a not-for-profit organisation that is run by members for members.
Our mission
We support small and medium-sized construction companies to grow and manage their business by providing a wide range of support services such as contract templates, unlimited expert advice, online training, and access to a community of fellow professional builders.
Our members must pass an independent inspection and strict vetting process before they join the FMB to ensure they meet the high standards expected of a Master Builder company.
We also connect clients with professional, local builders they can trust through our free Find a Builder service. Our series of ultimate guides for home renovation projects helps clients to understand what to expect during a building project.
Informações de contato
25 Ely Place, EC1N 6TD, London, Reino Unido
- 0330 333 7777
- reception@fmb.org.uk
- www.fmb.org.uk
4,4
Excelente
917 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
There when you need them
There when you need them, Always honest, Great to be affiliated with them, because it really helps when securing work, as clients feel safer when a contractor is registered with them, it assures security and confidence
31 de março de 2025
Resposta da Federation of Master Builders
Dear AC Roofing And Carpentry Ltd,
Thank you for the kind review, it's great to know that FMB membership is proving so useful for your business and reassuring for your clients.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
worth it who's looking builder
Fmb inspection not easy
But good thing they checked everything
26 de março de 2025
Resposta da Federation of Master Builders
Dear Midland Builders Leicester,
Thank you for the positive review, we take pride setting a high standard for our members to meet in order to prove themselves as true Master Builders.
Congratulations on passing your inspection, and welcome to the FMB. We look forward to championing quality construction together.
Best regards
Being part of FMB makes us feel…
Being part of FMB makes us feel important and worthy. It assures our clients and make everyone trustworthy.
28 de março de 2025
Resposta da Federation of Master Builders
Dear Rosin,
Thank you for the kind review, we're glad that you're seeing such good benefits from your FMB membership.
Thanks also for your continued support as member, and for championing high standards in our industry.
Best regards,
The FMB
I contacted MD Pro contracts for an…
I contacted MD Pro contracts for an emergency gutter cleaning service. I got a quick response from Martin and got a quick fair estimate and fixed the appointment. Really happy with the quick service and the team member was here on time , fully equipped and also shared me tips to prevent any future problems.
19 de março de 2025
Avaliação não solicitada
Resposta da Federation of Master Builders
Dear Vismayamadhu,
Thank you for the kind review, we're glad to hear that you were able to get a prompt, professional service from one of our Master Builders.
Do feel free to reach out to us again at any time.
Best regards,
The FMB
Resposta da Federation of Master Builders
Dear R,
Thank you for the kind review - we're glad to hear that your inspection was handled smoothly.
Congratulations on passing, and thanks also for your continued support as a member and championing high standards in our industry.
Best regards,
The FMB
Helpfull#1
11 de março de 2025
Resposta da Federation of Master Builders
Dear Nicholas,
Thank you for the kind review, we're always happy to be of service.
Thanks also for your continued support, and for championing high standards in our industry.
Best regards,
The FMB
Very responsive and supportive .
We have been working with the support of FMB for around 4years and this have helped our company keeping compliant with all current standards , so would definitely recommend to others.
5 de março de 2025
Resposta da Federation of Master Builders
Dear Ricky,
Thank you for the kind review, we're pleased to hear that you're happy with the services you receive as an FMB member.
Thanks also for your continued support, and for championing high standards in our industry.
Best regards,
The FMB
Spoke to the disputes team regarding a…
Spoke to the disputes team regarding a problematic client and found that their advice and help was phenomenal. Dawn especially was great and helped me through a very stressful time. Explaining each stage and step in detail to help me understand the processes better. Can't fault it!
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Federation of Master Builders
Dear Southside Maintenance Ltd,
Thank you for the kind review, we're glad to hear that our Disputes team were able to assist you in your case.
Thanks also for your continued support, and for championing high standards in our industry.
Best regards,
The FMB
FMB are easy to deal with and all staff…
FMB are easy to deal with and all staff are knowledgable and helpful.
12 de março de 2025
Resposta da Federation of Master Builders
Dear Cutwood Joinery,
Thank you for the kind review, we're always happy to be of service. Welcome to the FMB - we look forward to championing high standards in construction together.
Best regards,
The FMB
We've been proExcellent Support from the Federation of Master Buildersud members of the…
We've been proud members of the Federation of Master Builders (FMB) and recently renewed our subscription without hesitation. The FMB has been an invaluable resource for our business, providing expert advice, industry updates, and opportunities to connect with other professionals.
Their support in maintaining high standards within the industry is commendable, and being an FMB member reassures our clients that we adhere to the best practices in construction. From legal guidance to marketing tools, the benefits of membership are well worth it.
Thank you to the FMB team for your continued dedication to helping builders like us thrive. We look forward to another great year as part of this fantastic organization!
5 de março de 2025
Resposta da Federation of Master Builders
Dear Alex,
Thank you for the kind review, we're proud to support quality builders like yourself across the UK.
Thanks also for the continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
FMB have continued to support our…
FMB have continued to support our business through site quality inspections, and regular updates of seminars, events and training opportunities to help develop the business.
5 de março de 2025
Resposta da Federation of Master Builders
Dear Sam,
Many thanks for the kind review, we're glad to hear that you're happy with the service you receive as an FMB member.
Thanks also for your continued support, and for championing high standards in our industry.
Best regards,
The FMB
We have recently been accepted to the…
We have recently been accepted to the Federation of Master Builders. They have guided us through the process and been extremely helpful
28 de fevereiro de 2025
Resposta da Federation of Master Builders
Dear Ion,
Thank you for the kind review, and welcome to the FMB! We look forward to championing high standards in the construction industry together.
Best regards,
The FMB
In my experience
In my experience, FMB are a credible organisation watch long side trustMark to improve peoples experience within the building industry which as a member. I totally agree with there’s so many cowboy builders out there people off.
But they don’t advertise enough no one really knows about FMB and what they stand for.
All I ever hear of people as they’ve been on checker trade etc. as they think this is a highly vetted Company’s and then get ripped off and find FMB by googling by the way number 12 when I Google.
In my professional opinion, FMB need to get out there more with the general public and not just target good Builders and developers to join.
5 de março de 2025
Resposta da Federation of Master Builders
Dear Helen,
Thank you for taking the time to leave us a review, we value your support as a member and your commitment to improving standards in the building industry.
Thanks also for your feedback regarding advertising. Please rest assured that we do engage in significant advertising campaigns and maintain a presence at major industry events and exhibitions throughout the UK with a view to connecting homeownes with quality builders like you. If you would like to get involved with any of these events, feel free to reach out to our membership team or your hub director for more information.
Best regards,
The FMB
Billiant FMB association!!
5 de março de 2025
Resposta da Federation of Master Builders
Dear Global Construction Ltd,
Many thanks for the kind review, we're glad that you're happy with the service you receive as an FMB member.
Thanks also for your continued support, and for championing high standards in our industry.
Best regards,
The FMB
A reassuring level of depth in the application process.
Our application process was quite thorough and time-consuming, but we anticipated that as part of the journey. We were required to provide details of several recent projects we had completed and, finally, undergo an inspection of a newly finished project.
It is reassuring to see that FMB’s application process is so rigorous, as it reinforces that its membership consists of like-minded, professional companies. Unfortunately, this level of diligence is not always the norm in the building industry—despite the claims of some of the biggest brands.
We are proud to display the FMB logo on our vehicles and look forward to actively participating in the FMB network.
26 de fevereiro de 2025
Resposta da Federation of Master Builders
Dear Geoffrey,
Thank you for taking the time to leave us a review. We're glad to hear that our inspection / vetting process lived up to your expectations, and look forward championing high standards in our industry together.
Thanks also for your support as a member, and welcome to the FMB.
Kind regards
Lindsey was excellent
Lindsey was excellent in her support of our final resolution of ongoing issues with our builder, who wasn't responding to our requests to complete outstanding works and rectify issues. She was professional, responsive and effective in how she managed the situation to bring a resolution, with both parties remaining amicable throughout the process. We felt assured and confident in her approach and the results she achieved, for which we are very grateful.
21 de fevereiro de 2025
Resposta da Federation of Master Builders
Dear Anna,
Thank you for taking the time to leave us a review, we're glad to hear that your case was resolved successfully.
Do feel free to reach out to us again at any time.
Best regards,
The FMB
Horrendous customer service
Horrendous customer service.
Do not expect to be treated decently or with the courtesy of a human being.
We have used the services of FMB for a couple of years, and after seeing not much benefit from them, we did not renew the contract.
We forgot that we since omitted to remove their logo from our website. After 5 years of not using their service, we were threatened over the phone by an angry lady that doesn't seem to wish to acquire new clients but to never give them a chance to retry their service and instead threaten them, be extremely rude and unreasonable.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Federation of Master Builders
Dear MJ,
We’re sorry to hear about your experience. The Federation of Master Builders takes the proper use of its logo seriously to maintain trust and clarity for consumers. If our team contacted you about this, it would have been to ensure that only current members display the logo. That said, we always aim to handle such matters professionally and respectfully. Our Dispute Resolution Manager will be in touch regarding your comments.
Best regards,
The FMB
Master builder federation very bad
Very disappointed with their services—they just take money from clients and are completely unprofessional. Don’t waste your time with them; you’ll lose both time and money. The worst on the market. Their staff is incapable of communicating with customers. They have no expertise in the field and have no idea how to handle clients. Extremely dissatisfied. Stay away from them—you’ll just waste your time and money. Be careful!
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Federation of Master Builders
Dear Uk construction,
We’re extremely sorry to hear that you are unhappy with the service you have received from the FMB. Unfortunately, we have been unable to locate any records for you on our systems so we’ve not been able to contact you to discuss your concerns further, and hopefully resolve them. Please contact membership@fmb.org.uk at your earliest convenience and we’ll happily look into your situation further.
Kind regards,
The FMB
Amazing team
The whole team is very professional, communicative and friendly.
12 de fevereiro de 2025
Resposta da Federation of Master Builders
Dear Avi,
Thank you for the positive feedback, we're very happy to be of service.
Welcome to the FMB, and thanks for championing high standards in our industry.
Best regards,
The FMB
Because it's a bona fide Government…
Because it's a bona fide Government endorsed body we value our membership.
You do go and physically check works and liaise with FMB customers which is reassuring.
11 de fevereiro de 2025
Resposta da Federation of Master Builders
Dear Simon,
Thank you for the kind review, we're glad to hear that you value the service you receive from the FMB.
Thanks also for your continued support as a member, and for championing high standards in our industry.
Best regards,
The FMB
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.