FocalAgent Ltd Avaliações 

544
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a really fantastic recent experience with FocalAgent Ltd who were engaged to take photographs to support the sale of my house. An appointment was made for a time convenient to me and the photogr... Ver mais

Avaliado com 5 de um total de 5 estrelas

FocalAgent representative Gary was at place for a photoshoot today. His professionalism and manner was impressive. He was warm, patient, polite and helpful to ensure the work was done correctly. I w... Ver mais

Avaliado com 5 de um total de 5 estrelas

David, the Photographer, arrived on time and was very professional and friendly. We are currently preparing, along with the Estate Agent, to sell our property. David took photographs of our home and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Photographer met all our needs. Made us feel relaxed with a professional friendly attitude. Cant fault this company.

Detalhes da empresa

  1. Serviços de fotografia
  2. Fotógrafo Aéreo
  3. Fotógrafo

Escrito pela empresa

5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

544 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(544)

327 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Do not use

We are in the process of selling our mother's house and had a FocalAgent Ltd photographer come round on Sunday and take photos and videos. The photos are appalling and don't show 70% of the house. The video would have been better if we'd strapped a go-pro to my Jack Russell, and sent him through! Absolutely abysmal, rushed service. Looks like the whole thing was shot using a potato!

30 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Dear Mrs Woods, thanks for the review and I'm sorry that it hasn't lived up to your expectations. We genuinely care about providing an exceptional service for all our customers so we'd really welcome the opportunity to look into this in more detail. If you could kindly email the address of the property in question, we can take a look. My email is tom.claridge@propertybox.io - thank you so much.
Tom (COO, co-founder)

Avaliado com 1 de um total de 5 estrelas

Avoid this company. I was reduced to tears

Unfortunately, I cannot recommend this company based on our experience with their photographer.
The photographer was extremely rude and did not introduce himself or explain what he was doing or which rooms he intended to photograph. As a result, my work laptop was accidentally included in one of the photographs. I was not aware he was photographing that room, otherwise I would obviously have moved it beforehand. I politely asked him to retake the photograph due to GDPR concerns, but he refused and responded by huffing and puffing in a very unprofessional and child like manner. I had to explain to him that there was no reason to be rude and that I could not have my work laptop included in the photographs. I don’t understand why he didn’t tell me the laptop was in the shot? It’s really not hard? As a photographer why would you take a picture with items like that still in the shot? Just ask me to move it as I had clearly forgotten to?

We have very young children, and during the holidays it’s more difficult to tidy the house and work. Naturally a few everyday items were missed, such as a large fan, my work laptop and some of my daughters products. Had the photographer explained which rooms he was photographing or advised us to move personal belongings before he took the shots, I would have been more than happy to do so. But he did not, he took the photos with these objects in the shot? Takes 10 seconds to move a fan out of the way? So now we’re left with pictures of our house which we’re trying to sell with a massive fan in a few shots

He also tutted at my partner and rolled his eyes for getting in one of the shots. Had he actually explained where he was taking the photos my partner would have avoided that room. My partner felt awful as he did not mean to get in the way

Overall, the whole experience was weird and disappointing. A little communication, courtesy and professionalism would have made a huge difference. Unfortunately, based on this experience, I would NOT recommend this company.

We asked the agency to phone us as I was in tears after the experience as he was so rude and made me feel so uncomfortable in my own home but the company didn’t want to know. My photographer was Sean

6 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Hi Becky, thanks for the review and I'm sorry that it hasn't lived up to your expectations. We genuinely care about providing an exceptional service for all our customers so we'd really welcome the opportunity to look into this in more detail. If you could kindly email the address of the property in question, we can take a look. My email is tom.claridge@propertybox.io - thank you so much.
Tom (COO, co-founder)

Avaliado com 1 de um total de 5 estrelas

The photographer was rude.

The photographer was rude and made me feel uncomfortable in my own home. When i contacted the company to complain they didnt want to listen. They replied saying if im unhappy with the photos I will have to pay again. My photographer was called sean grimmer.

7 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Hi Jordan, thanks for the review and I'm sorry that it hasn't lived up to your expectations. We genuinely care about providing an exceptional service for all our customers so we'd really welcome the opportunity to look into this in more detail. If you could kindly email the address of the property in question, we can take a look. My email is tom.claridge@propertybox.io - thank you so much.
Tom (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Great system

Great system,easy to understand and to book , kept informed all the way to the appointment.

28 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly.

Very professional and friendly.
Appointment was very quick, and arrived on time.
Used very high quality and professional equipment.
Would be very happy to recommend and use FocalAgent again.

27 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

My experience worked just like you said…

My experience worked just like you said it would it was so easy.

25 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Outstanding photograph

David, the Photographer, arrived on time and was very professional and friendly.
We are currently preparing, along with the Estate Agent, to sell our property. David took photographs of our home and garden and they are absolutely amazing! He truly loves his job and the photographs portray this. He took the time to get everything right, from start to finish and gave good advice. Thank you David for your outstanding service.

20 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Memish - Outstanding Photographer 10/10

Memish was an absolute delight to welcome into my home for photography. He was an outstanding individual with an amazing set of skills and had brilliant vision for the photos. Memish was also incredibly friendly and helpful during his visit and we had a great conversation. I wish all photographers could be as outstanding as Memish! Thanks again for visiting!

21 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Friendly and professional photographer

Friendly and professional photographer

21 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Fantastic

Quick, polite, professional and great photos!

19 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Professionalism matched by…

Professionalism matched by approachability and respect a fantastic experience can’t rate it enough

20 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Such a lovely man

Such a lovely man. Put me completely at ease. Extremely professional and explained everything.

20 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

A new experience for me

A new experience for me, but Lynda made it easy from start to finish.
Very professional.

20 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional. Friendly and easy to talk with. I would recommend them to others if they were looking for professional photographers.

19 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

The photographer was very efficient and…

The photographer was very efficient and was a nice guy

19 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

The photographer they sent was very…

The photographer they sent was very kind and very patient when we were still clearing areas of our house. He talked to us a lot and was just very nice throughout the whole process

17 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Accommodating with the appointment…

Accommodating with the appointment date, arrived on time, nice friendly guy

15 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

Avaliado com 5 de um total de 5 estrelas

Very professional service

14 de agosto de 2026
Avaliação não solicitada
logotipo da FocalAgent Ltd

Resposta da FocalAgent Ltd

Thanks so much for the 5 star review, we are very pleased to hear you were happy. Wishing you all the best for your property transaction. Thanks.
Tom Claridge (COO, co-founder)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais