Fox And-sons Avaliações 

477
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'm quite shocked to see negative reviews about other Fox & Sons branches. I can only vouch for my experiences with Fox & Sons Porfsmouth Branch who I can't fault. I have spoken to most of the staff... Ver mais

Avaliado com 1 de um total de 5 estrelas

Fox and sons Crawley over charged me commission and VAT based on what they valued my property at and not what they sold it at... Plus they charged me money laundering charge for checks which was never... Ver mais

Avaliado com 2 de um total de 5 estrelas

I don't know who they get to deliver their leaflets but they leave them hanging out of the letterbox, clear indication that people are out and puts the home at more risk of break in. it's just unpro... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would give it a 0 stars . I wanted to buy a property , called the agency last Monday, they booked the viewing on last Thursday. Thursday they called and reschedule for next Monday. When I finally... Ver mais

Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Agência de Imóveis Comerciais
  4. Casa de leilão de imóveis

Escrito pela empresa

Connells Group is one of the largest, most successful and most profitable high street estate agency and property services providers in the UK. Founded in 1864 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning and auctions. Alongside the Connells brand, the Group trades under other well-known and trusted local names including Allen & Harris, Ashley Adams, Atkinson Stilgoe, Bagshaws Residential, Barnard Marcus, Barnfields, Brown & Merry, Burchell Edwards, Fox & Sons, Gascoigne Halman, Hurfords, Jones & Chapman, Knight Partnership, Manners & Harrison, Pattison Lane, Paul Dubberley, Peter Alan, Roger Platt, Rook Matthews Sayer, Sequence, Sharman Quinney, Shipways, Swetenhams and William H Brown. Our branches cover most of the UK. Connells Group works with some of the UK’s leading organisations and institutions on property and land acquisition and disposal, asset management, mortgage sales and distribution, corporate lettings, auctions, conveyancing and surveying. Corporate clients benefit from the Group’s broad range of award-winning services and depth of experience and expertise.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

477 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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2,5

Todas as avaliações

(477)

78 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I can’t recommend fox and sons…

I can’t recommend fox and sons Eastbourne highly enough.
The Manager Stephen was excellent when it came to the sale of our property in Percival Road.
We had three agents out to value our home and we felt fox and sons had our best interest’s at heart and we were proved right.
He understood our current financial situation and helped us find a great buyer but also find our new home in Arundel
Road.
Thankyou so much for everything.
Pauline and Richard

24 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sale went OK deposit handling inept…

Purchase went OK-ish although took nearly 7 months for a simple case. They found tenants quick enough, and took their deposit. Getting this custodial deposit transferred to my TDS account a nightmare, 15 work days after advising them of details needed for the transfer (and 34days after taking the deposit), their "accounts team" demand the same TDS information and tenant/property address information they already have. 18 days later I'm still trying to get this done (Portsmouth). Finally Fox & sons have apologised, and admitted their staff needed further training. They eventually provided details of the secure placement of the tenants deposit, and have given a £100 compensation. This is of course scant compensation for the hours of work caused to me, the anxiety I've suffered, and ineptitude shown by their staff

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fox and Sons Polegate

Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fox and Sons Hove - No Integrity

Avoid Fox and Sons, Hove branch. They have very little integrity. After we removed their instructions, they sent a 'sour grapes' bill for something they had offered to pay for. Paying is not the problem if it was rightfully billed, but when we asked for an explanation of the invoice, none was provided just continued harassment for payment. Very poor form, wasting both my time and theirs for what appears to be a petty revenge for leaving them.
Once the initial sales patter had been executed, they also exhibited a lack lustre standard of service, providing no updates or feedback, interactions with some even felt slightly rude and offhand.
Experiences with other Hove agents, so far 10 times better.

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sale of my property

Today i completed on the sale of my property selling through Fox and Sons Crawley branch. I would like to thank all the staff at the branch for their support through the process and helping me to secure the sale within weeks of the property going on the Market. Abigail have been amazing keeping me informed and answering all of my questions i would definitely recommend Fox and Sons Crawley for selling your property.

13 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've just completed a complex purchase…

I've just completed a complex purchase through Fox & Sons Rottingdean, and could not be happier with the service. Alex in particular was conscientious about keeping me up-to-date throughout, and reassured the vendors that the finance would come through in time for their own purchase deadline. The other staff, in particular Alison, were warm and very helpful. And when I got the keys yesterday, it was very touching to find the vendors had left me a lovely card wishing me happiness in the flat, and two bottles of wine to celebrate!

Thanks, Alex, you were ace!

30 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good service

My sister and I sold our late parents house through the Polegate office. Good communication with regular updates and were easy to contact.would highly recommend.

26 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

All the team at Fox and Sons…

All the team at Fox and Sons Eastbourne, I found to be excellent. Their support, speed of action, professionalism and care, made my experience, a very positive one and I'd highly recommend.

28 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

12 out of 10.Steven Rogers met us in…

12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need

26 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I must say a big thank you to the…

I must say a big thank you to the Southampton Bitterne Lettings team Katie & Abbey for all their help and advice.Fox & Sons are very lucky to have such capable staff and I would not hesitate to recommend them both. I would say the very best there is and makes being a landlord very straightforward. Our kindest Regards to you from Richard & Jan

17 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

17 de outubro de 2023
Avaliação não solicitada
logotipo da Fox And-sons

Resposta da Fox And-sons

Dear Sonia,
thank you for sharing your information.
we are sorry you have had a negative experience.
we have sent your review. feedback to the relevant office.
as trust pilot covers all 1350 offices.

we take feedback very seriously and if you want to discuss this further please contact us on the below

complianceresidential@sequencehome.co.uk

Kind regards
Customer service team

Avaliado com 5 de um total de 5 estrelas

Friendly and Helpful

We would like to say a massive thankyou to Chris Stockill from Southampton Bitterne Area. This being our first time buying a house and being new to the procedures.
Chris helped every step of the way answering any questions very quickly.
Would recommend his friendly service.

Jony & Glenn

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Plymouth Branch

Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good experience

So far a very positive experience with Fox and Sons Bitterne - Amy especially very very helpful and kept me informed at all times. Nice friendly approachable team.

5 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No respect for GDPR

I made the mistake of calling to view a house with fox and sons. I then decided not to go ahead and have not stopped receiving calls or emails since. I have repeatedly asked to be taken off their contact lists and for them to delete my data from their records but to no avail

28 de setembro de 2023
logotipo da Fox And-sons

Resposta da Fox And-sons

hi Sinead,

firstly we are sorry this is the case.
if you can provide us with your contact details, us at head office can remove your details from the companies database.

we also will talk to the branch/branches to see why this hasn't been actioned.

apologies for any stress or inconvenience caused.

steve
Customer services

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