Fox And-sons Avaliações 

477
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'm quite shocked to see negative reviews about other Fox & Sons branches. I can only vouch for my experiences with Fox & Sons Porfsmouth Branch who I can't fault. I have spoken to most of the staff... Ver mais

Avaliado com 1 de um total de 5 estrelas

Fox and sons Crawley over charged me commission and VAT based on what they valued my property at and not what they sold it at... Plus they charged me money laundering charge for checks which was never... Ver mais

Avaliado com 2 de um total de 5 estrelas

I don't know who they get to deliver their leaflets but they leave them hanging out of the letterbox, clear indication that people are out and puts the home at more risk of break in. it's just unpro... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would give it a 0 stars . I wanted to buy a property , called the agency last Monday, they booked the viewing on last Thursday. Thursday they called and reschedule for next Monday. When I finally... Ver mais

Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Agência de Imóveis Comerciais
  4. Casa de leilão de imóveis

Escrito pela empresa

Connells Group is one of the largest, most successful and most profitable high street estate agency and property services providers in the UK. Founded in 1864 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning and auctions. Alongside the Connells brand, the Group trades under other well-known and trusted local names including Allen & Harris, Ashley Adams, Atkinson Stilgoe, Bagshaws Residential, Barnard Marcus, Barnfields, Brown & Merry, Burchell Edwards, Fox & Sons, Gascoigne Halman, Hurfords, Jones & Chapman, Knight Partnership, Manners & Harrison, Pattison Lane, Paul Dubberley, Peter Alan, Roger Platt, Rook Matthews Sayer, Sequence, Sharman Quinney, Shipways, Swetenhams and William H Brown. Our branches cover most of the UK. Connells Group works with some of the UK’s leading organisations and institutions on property and land acquisition and disposal, asset management, mortgage sales and distribution, corporate lettings, auctions, conveyancing and surveying. Corporate clients benefit from the Group’s broad range of award-winning services and depth of experience and expertise.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

477 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,5

Todas as avaliações

(477)

78 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Leah Beale in the Taunton office…

Leah Beale in the Taunton office provided an excellent service during the sales process. From start to end she was motivated, enthusiastic and energetic about doing the best for me. Her communication was excellent, going above and beyond as I live overseas. She was very efficient and effective, and made the process go very smoothly, particularly with her forward planning which I couldn’t fault. Thanks so much Leah - I really valued your personal touch.

16 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent simply delivered

Excellent simply delivered: I want to really appreciate Victoria ( Portsmouth and southsea) for the speedy and support. I needed to vacate the property I was living in due to renovation scheduled for the property. All efforts to get another property to rent were not successful. All hurdles were removed and it was very quick.

25 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Estate Agents

Fox and Son Bognor Regis branch proved to be a great choice for us to sell our house with. Braden and his team worked with us from the start,they communicated at every opportunity,they were professional,efficient,helpful and friendly. Great team Thank you

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top notch service to Landlords

If you’re a landlord with a house to let in Portsmouth, get in touch with Abbey! A real professional, bursting with enthusiasm and knowledge about the local market, Abbey is a joy to work with.

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic viewing with Jack from the Crawley branch

Had a viewing with Jack from the Crawley branch yesterday. He was absolutely fantastic! Jack greeted us with a warm and welcoming manner, gave us a little local knowledge before heading in to the property. He made myself and my partner feel completely at ease and built a great repour with us straight away adding his humour and great personality to the viewing. He was super informative about the property and could answer all of our questions, we didn't feel pressured at any point which of course made the experience much more enjoyable and exciting for us. Jack made us feel super comfortable and didn’t rush us with our viewing and was professional throughout. Thoroughly enjoyable experience looking for our first home. Great asset to the company, Thankyou Jack!

13 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

On going rental problem with poor…

On going rental problem with poor customer service.

I rented a property in Portsmouth and moved in 2023 and the process was smooth and fantastic but few months after moving in, it has been from one challenge to the other. I have complained overtime with no follow up and feed back from the property management team until you follow up. This is my third month on the reoccurring issue with my second /third time of reporting it.

10 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Holly Myatt

Holly Myatt from Portsmouth branch was extremely helpful, made the whole moving process nice and straight forward and replied to any queries I had regarding my tenancy extremely quick, highly professional and would recommend to anyone! Thanks again ☺️🎄

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tara at fox and sons in worthing

Tara at fox and sons in Worthing has been amazing from start to finish

She is very knowledgeable and provided me with an excellent service when choosing my mortgage.Highly recommend

Chaweewan

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I do not recommend Fox & Sons

The Hove office handled my mortgage four years ago. I had to pay a fee which I was told told was a lifetime fee for future services.

The original agent I dealt with did an excellent job but has since left so I was left with Jack who called to remind me of my re-mortgage and incorrectly deduced that it was due a year earlier than it was.

No matter, fast forward to this year and I'm told I need to download an identity/security app, Credas, send a bunch of paperwork and payslips in order to get my mortgage going.

A couple of days later. he says there will be a delay because my name, Francis, brought up questions. *Shrug*

Having heard nothing for a few days, I sent a reminder asking for updates.

I got an email back saying due to "certain circumstances, they were unable to find a lender and they could no longer help"

No explanation, no further feedback. That "lifetime fee" I paid sure came in handy eh?

I wouldn't use F&S again if they paid me.

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail—she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.

Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.

But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.

The results speak for themselves: Abbey sold my property in under three months—an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.

If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you

I used fox&son in Bittern branch for the second time because I had a good experience with them the first time and this time was the same. Special thank you to Jay was very helpful and profesional . He made all the process easy and stress free for me. He was always quick to respond and keeps me updated.
It has been a pleasure to work with Jay and rest of the team.
Thank you

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Persistant phone calls

My complaint is directed at the Hastings branch after repeated requests to be taken off there phone list I still receive calls and after reading other reviews this is not an isolated case to this branch. Also I've had there number blocked for over a year. Rest assured if I ever put my property on the market I most definitely won't be using Fox and Sons.

5 de novembro de 2024
Avaliação não solicitada
logotipo da Fox And-sons

Resposta da Fox And-sons

Dear Timothy,

we are very sorry you have had this experience with one of our branches.

we take all feedback very seriously and this has been passed on to the area management team who will deal with the office and improve the levels of service.

All the best for the future

Fox and Sons

Avaliado com 1 de um total de 5 estrelas

No customer service

Fox and Sons Mutley Plymouth have been chasing us to value and market our property for several months. They came along a few days ago, promising to “work on a valuation” that same afternoon, but not a peep out of them since. Very disappointing considering the number of times they rang to arrange a viewing!

28 de outubro de 2024
Avaliação não solicitada
logotipo da Fox And-sons

Resposta da Fox And-sons

Dear Helen,

We are terribly sorry to read this review.
we take all feedback seriously and this will be dealt by the area management team, to ensure we keep good levels of service moving forward.

apologies again.

Fox and sons

Avaliado com 5 de um total de 5 estrelas

I recently got a place with the help of…

I recently got a place with the help of Victoria and her team at fox & sons. I must say I was so impressed with her performance and attitude to work in terms of her swift responses and patient cos I know I rang her so many times which can be annoying to some people, but she never complained, she entertained every of my calls, listened to my worries and put me through all the process that might have been challenging to me. She literally makes all the process easy and fast for me. I feel so happy and confident that I can work with fox & sons in future when I have a property project. A very big thank you to Victoria and her lovely team at fox & sons Portsmouth.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fox and sons Worthing are incapable of…

Fox and sons Worthing are incapable of fulfilling my one and only simple request. They telephone me regularly asking if I would like to sell my property. I have asked nicely many times that they take my details off their list. They always apologise and say that they will but they never do. Incompetent, if they can't perform the simple task of updating their contact list, how can you expect them to market your property ????

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Really poor viewing experience, with poor mortgage offer from advisor.

As a potential buyer, I don't appreciate being mislead with information. I enquired about a house and was told I'd be the first to view the property, this was not the case at all and lost out because of this.

The mortgage offer given was not at a good rate VS other high street providers, so would advise using them as a last resort.

Plymouth Branch

15 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great company

I would have no problem recommending this company. They are very efficient and friendly. Nothing is a problem to them. I was looked after by David Johnston and he was very knowledgeable courteous and friendly no question was too much for him he is a credit to your company. Thank you David x

19 de outubro de 2024
Avaliação não solicitada

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